Batch Coffee Reviews 

152
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

If you're into specialist coffee and want to try highly varied beans from different roasters, this is the subscription you need. Coffee comes well packaged, with some notes at the back of the ba... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bought this as a gift for my son. Easy to access (for an oldie) and delivery, product, etc. all as advertised. The quality and sourcing ethics are what I was looking for and the first delivery looks... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First batch arrived, and first coffee tasted " lost sheep" sublime! Will be trying to order that again. Box the coffee arrives in is stylish with tasting card and brew advice helpful ( I use a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Huge shoutout to Tom at Batch Coffee. He made everything incredibly quick and easy to sort out. It’s rare to get such seamless service these days, but these guys nailed it. Highly recommend! I’ve be... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Koffiebranders
  2. Koffiewinkel

Geschreven door het bedrijf

We review and rate coffee that has been roasted throughout the UK. We then select the very best to include in our coffee subscription boxes.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

152 reviews

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4,8

Alle reviews

(152)

43 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent service,the coffee was well…

Excellent service,the coffee was well packaged and a nice design on the packs themselves,the coffee was a lovely flavour and the grind was good as was the aroma whilst it brewed , I would highly recommend

23 maart 2026
Review zonder uitnodiging
Logo Batch Coffee

Antwoord van Batch Coffee

Brilliant! Thanks so much Steve!

Beoordeeld met 5 van de 5 sterren

Great

Fantastic coffee and service, I highly recommend!

20 maart 2026
Review zonder uitnodiging
Logo Batch Coffee

Antwoord van Batch Coffee

Thanks so much Agnieszka :)

Beoordeeld met 5 van de 5 sterren

Great coffee

Great coffee, great customer experience and the bags are truly compostable,

13 maart 2026
Review zonder uitnodiging
Logo Batch Coffee

Antwoord van Batch Coffee

Thanks for the review :) And thanks for highlighting the compostable bags

Beoordeeld met 5 van de 5 sterren

We love Batch coffee

We love coffee at home and at the office. Discovering Batch Coffee was a gem and we are know loyal subscribers of the decaffeinated beans package.
Receiving our biweekly subscription feels like a little treat.

9 maart 2026
Review zonder uitnodiging
Logo Batch Coffee

Antwoord van Batch Coffee

Thanks Oscar! So glad you're enjoying our decaf!

Beoordeeld met 4 van de 5 sterren

Lovely coffee and love the funky…

Lovely coffee and love the funky packaging too! Only minor downside was the dispatch time was weeks after ordering but they were happy to ship sooner if you emailed (I just didn’t notice that part of the email for over a week)

30 januari 2026
Review zonder uitnodiging
Logo Batch Coffee

Antwoord van Batch Coffee

Thanks for the review Louise :) Thanks for the nudge on the email - maybe we can make that part of the email stand out a little more.

Beoordeeld met 5 van de 5 sterren

Coffees are amazing

Coffees are amazing. Communication is fast and easy. Very happy and wish more people knew about this lovely business!

1 februari 2026
Review zonder uitnodiging
Logo Batch Coffee

Antwoord van Batch Coffee

Thanks Olesya!

Beoordeeld met 5 van de 5 sterren

Recommended

I have been buying coffee from this company for over a year now.
They've been very helpful when needed to be.
Their coffee is always good.
Good people!
I recommend

25 februari 2026
Review zonder uitnodiging
Logo Batch Coffee

Antwoord van Batch Coffee

Thanks Daniel :) Really appreciate the review.

Beoordeeld met 5 van de 5 sterren

Amazing

Amazing coffee, amazing customer care. The best beans I have tried - so complex and delicious.

30 januari 2026
Review zonder uitnodiging
Logo Batch Coffee

Antwoord van Batch Coffee

Thanks for the review. Complex and delicious is exactly what we're aiming for :)

Beoordeeld met 5 van de 5 sterren

recived this as a gift

recived this as a gift. The batch team kept me updated with what I would be sent out when it would be arriving, and all about the coffee. When we had delays the Batch team could not do enough to help and checked in to make sure it had arrived. Really great customer service and looking forward to my next batch.

10 januari 2026
Review zonder uitnodiging
Logo Batch Coffee

Antwoord van Batch Coffee

Thanks so much Andrew - what a lovely review.

Beoordeeld met 5 van de 5 sterren

I’ve tried a few coffee subscriptions…

I’ve tried a few coffee subscriptions but Batch is my favourite. Great for trying new coffee. Reliable delivery. Good response if you contact them about anything

15 januari 2026
Review zonder uitnodiging
Logo Batch Coffee

Antwoord van Batch Coffee

Thanks for the great review :)

Beoordeeld met 5 van de 5 sterren

Coffee Review

I was looking for a present for a man who has everything. I came across the Batch Coffee Club subscription and thought it would be interesting and widen his coffee knowledge and horizons. I benefit too. The subscription arrived on time and there was a lovely coffee aroma on opening the box, stronger than our regular coffee. The coffee tasted lovely. Looking forward to the next delivery.

14 januari 2026
Review zonder uitnodiging
Logo Batch Coffee

Antwoord van Batch Coffee

Brilliant! Thanks Alison. Yeah - you can't beat the smell of fresh coffee in the morning!

Beoordeeld met 5 van de 5 sterren

Great service

Great service, lovely fresh product, bought a new coffee machine for Xmas and we are glad we went with batch coffee to christen it, amazing coffee 💪🏼 will be returning for more

27 december 2025
Review zonder uitnodiging
Logo Batch Coffee

Antwoord van Batch Coffee

Thanks for the review! Glad to hear you're enjoying the coffee :)

Beoordeeld met 2 van de 5 sterren

Coffee is ok...

I had high hopes...as I love the idea and I love my coffee beans...

Coffee was fine, although both batches I was sent in my first order tasted very similar to each other.

I didn't appreciate not getting an email notification about my second batch, prior to the money being taken for the order - not sending an email offering the option to delay or skip is very poor, so I've cancelled my subscription.

Overall, disappointed.

1 januari 2026
Review zonder uitnodiging
Logo Batch Coffee

Antwoord van Batch Coffee

Hey Stephen,

Thanks for taking the time to leave your feedback – we really appreciate it, even when it's not what we'd hoped to hear.

I'm sorry you felt disappointed with your experience. Just to clarify a couple of points: when you signed up, you opted for our 4-weekly subscription, and the order confirmation page shows when your next payment is due. This is pretty standard practice for subscription services – they renew automatically unless paused or cancelled. Your account section also shows this.

That said, we're a very small business and we genuinely put our customers first. If you'd dropped us a quick email, we'd have been more than happy to postpone it or arrange a refund – no questions asked. We're always here to help.

As for the coffee, taste is incredibly personal and subjective. Last year alone, we featured 52 unique coffees from 21 different origins and 30 independent roasters. Sometimes the coffees we pair complement each other beautifully, whilst other times they're at opposite ends of the flavour spectrum – it all depends on the fortnightly selection.

We'd have loved the chance to hear what you were looking for and perhaps suggest alternatives.
We're genuinely sorry we didn't get the chance to make things right for you. If you ever fancy giving us another go, we'd be delighted to have you back.

Beoordeeld met 5 van de 5 sterren

Bought as a gift for my sister

Bought as a gift for my sister. Easy process and quick to respond. I can't wait for them to start arriving 😄

28 november 2025
Review zonder uitnodiging
Logo Batch Coffee

Antwoord van Batch Coffee

Thanks Sarah. I hope your sister enjoys the coffee :)

Beoordeeld met 4 van de 5 sterren

Its my first time using Batch Coffee

Its my first time using Batch Coffee. Love the idea and happy with the quantities and price. But I would really love to be able to tailor the tastes a tad. At least say a preference, but i understand that Batch isnt a huge business and I may end up with flavours which just aren't my bag.

4 december 2025
Review zonder uitnodiging
Logo Batch Coffee

Antwoord van Batch Coffee

Thanks JC :) We understand that everyone has preferences in taste but so we always include a variety of flavour profiles in our boxes. Always the highest quality coffee.

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