Package never showed up. I reached out to an update on the status of my order, never heard from them. I'm assuming this is a fraudulent item and shop. Edit: if anyone can see the reply, know the i... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
This is an awesome company! Steven Woodley is the General Manager / Owner and he responded to my questions personally. He answered all my questions very quickly and went above and beyond to help me. Y... Toon meer
Great customer service! The bat we ordered for our grandson’s birthday was obviously a “hot” item. Delivery was delayed since demand was exceeding supply. Steven was very good about staying in touch w... Toon meer
Bedrijf heeft geantwoord
Batflipshop does it again! More kudos to my new friend from California - Steve. When Steve was having difficulties getting my helmet from the manufacturer, he took it upon himself to send me a diffe... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Bat Flip Shop LLC is a Small Family Owned Business. *Our Love for the Game of Baseball, Softball and Football is only surpassed by teaching kids to love it too. * It amazed Us the lack of one on one personal service We saw companies give anymore. If you read our reviews, you will see we truly believe customer service is the key. *We carry specific gear we have personally tested and back 100% with our reputation. We don't believe more is better in the case of equipment for our kids. *We offer a Payment Plan Program to assist in large purchases as We know the equipment is not cheap! * We have extensive knowledge to assist Parents, Coaches, and Players. *Dedicated to Supporting The Little League Challenger Program, God Bless - The Bat Flip Family
Contactgegevens
3113 Norwich Ave, 93619, Clovis, Verenigde Staten
- 559-612-4739
- thebatflipshop@gmail.com
- batflipshop.com
4,4
Uitstekend
181 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I can't believe it—I actually won a…
I can't believe it—I actually won a post contest! A few days later, I received an incredible package in the mail that totally blew me away. It was filled with the most amazing gifts, plus a few extra surprises that were just as awesome! Huge thanks to Bat Flip Shop for this fantastic experience!
16 december 2024
Love this purchase!
Extremely helpful! Super fast shipping! Sent my son many extras with the helmet!
3 december 2024
Review zonder uitnodiging
Great service!
Great service! These guys had a SHOC visor I was looking for and shipped it out as fast as they could through UPS, and I had it in a few days! Thank you BFS!
8 november 2024
Review zonder uitnodiging
Antwoord van batflipshop.com
Glad we had what you needed ! It is always great to hear from a Happy Customer. :)
I did not return my order
I did not return my order
My order said it was returned even though I never did anything
16 oktober 2024
Antwoord van batflipshop.com
David your order states it was unable to deliver to the address YOU provided when you placed both orders. Once we receive the package back we will contact you for the proper address. We would appreciate if you would remove this one star review as this issue was caused by you not us! You didn’t even make any attempts to contact us by phone or email so we could help resolve this problem. I will email you a screenshot of the order form you filled out so you can see how you inputted your address. Please be fair to us and remove this review as our service shows we are a 5 Star Service
Fast shipping & responsiveness
Fast shipping. Fast responsiveness. Would recommend to a friend.
23 september 2024
Antwoord van batflipshop.com
Good Morning Patrick, We are very sorry you have not received your product but lets review your order. You placed your order for a Jugs Pitching Machine on Sunday 9/1/24 at 12:14pm. Since we are closed on Sunday, the order was processed Monday. When customers use the Shop Installment Program we have to wait until we receive confirmation they have cleared your payment before shipping the product. Your machine was shipped at 3:04pm on 9/3/24 from Jugs Sports Warehouse. Since The Bat Flip Shop has no decision on what delivery service Jugs Sports uses We feel the negative review is unfair as we filled your order in one day and it is scheduled to deliver today per fedex. If you had issues with Fedex why didn't you call us or Fedex? We would have been happy to assist you to figure out what the issue was even though once the order is fulfilled we have no control over what Fedex does on their end. We would greatly appreciate you change the review to represent Our Customer Service not Fedex. We processed and and shipped the item in 2 business days, Our typical fast and awesome service. Call me with any other issues Patrick, Thank you Steven 559-612-4739
Excellent customer service
I received my order immediately. After reaching out to and explaining how urgently I needed the product for a birthday, I was sent some extra products as a gift.
11 augustus 2024
Batflipshop was one of the best online Companies I've ordered from…
Batflipshop was one of the best online companies I have ever ordered from. I ordered a football helmet visor for my High School aged son. The shipping was very fast and I got exactly what I ordered. I would highly recommend them.
16 augustus 2024
Antwoord van batflipshop.com
Thank you Football Dad for the kind words ! We strive to give old school customer service.
Everything was good except shipping was…
Everything was good except shipping was late despite paying extra for specific timing.
12 augustus 2024
Antwoord van batflipshop.com
Hey Keith, I apologize for USPS delivering your order late. We shipped your order 2 day priority mail on 8/12/24 but it looks like they did not deliver it until the 19th. As you know, once it leaves our hands we have no control over delivery services. In good faith I am going to refund you the express shipping fee in hopes you will give us our 5th star ! :) Thank you for using us and again we apologize on behalf of USPS.
Antwoord van batflipshop.com
Thank you Scott ! One word does say it all 😊
Great site a load of stuff easy to find…
Great site a load of stuff easy to find everything
19 juli 2024
Review zonder uitnodiging
Antwoord van batflipshop.com
Thank you ☺️ We are always trying to make our site better and better, we accept any feedback
Antwoord van batflipshop.com
Thanks Stuart, Old School customer service can’t be beat
The best experience from communication…
The best experience from communication to fast shipping. A+ seller
3 mei 2024
Antwoord van batflipshop.com
Thank you Gabriel it’s comments like this that keep us striving to be even better 😊
Antwoord van batflipshop.com
Thank you Carlos it’s our customers who make us great 😊
Thanks!
The price was good, relatively. The staff was very responsive, helpful, and informative.
10 mei 2024
Antwoord van batflipshop.com
Thanks Brandon any feedback on pricing is appreciated
Antwoord van batflipshop.com
Thank you 😊 we think you’re great too
Antwoord van batflipshop.com
Glad to be of assistance :)
Top notch service!
From the moment I placed my order, the communication was prompt and consistent throughout. Steven went over and beyond in helping me purchase the correct size catching gear for my son!
I will definitely be a return customer!
16 april 2024
Antwoord van batflipshop.com
Thank you Bonnie :) Always here to help
Great price and delivery process
Great price for the product I was looking for. It shipped fast and was updated through the entire delivery process! Will order from here again soon!
16 april 2024
Antwoord van batflipshop.com
Look forward to your next visit Gabe :)
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