Placed an order prematurely and reached out to request a cancellation. They cancelled for me with no issues! Great customer service!
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Ordered a Mini USB Cable from Battery Expert. Not only was it competitively priced but also offered free delivery. The delivery took a bit longer as it was untracked but the response from the tea... Toon meer
Got good support from Battery Expert post my purchase. Responded to emails about more order promptly which was encouraging. Would love to see a phone number that I could call also but quick email re... Toon meer
Needed a specific Garmin charger data lead for GPS. Battery Expert (BE) posted on the same day as order made and arrived Express in time on Friday for audio installer to do other work on Monday. Hard... Toon meer
Bedrijfsgegevens
- Elektronicawinkel
- ook in
- Batterijenwinkel
- Computer & laptop accessoires
- Computers en accessoires winkel
- Computerwinkel
- Mobiele telefoonaccessoire winkel
Informatie afkomstig van verschillende externe bronnen
100% Australian own business ,10 Years battery and charger selling history. Quality mobile, laptop, cordless phone, power tools batteries and chargers. 30 days money back guarantee. 1 year warranty. All products are free shipping via Australia.
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Great service and range
Great service and range, great communication as well. Highly recommended.
Fast and polite responses
Fast and polite responses. Always happy to keep you in the loop.
Great customer service Only concern was tracking delivery
The customer service was great if any questions that needed to be answered were answered quickly which I appreciated. My only concern is the tracking process. I would’ve appreciated it if there was any method of tracking your delivery which I feel like would’ve been less inconvenient but other than that everything was good.
excellent service, despite product not co-operating with dells hardware
sadly the dell equivalent battery failed to get the nod of approval from my fussy dell xps13 - a known possibility, but not predictable until tried; despite that the team at battery express were prompt at offering some ideas on helping it to work, that sadly couldn't solve the dilemma
thereafter they were incredibly obliging in arranging rma on the item, and i have no complaint regards their communications and appropriate responses - one star off for product not meeting requirements, but really, 5 stars deserved for service regardless
I ordered the wrong battery. They sorted it out for me in a very friendly manner.
Helpful customer service.
Just very good service quality of site…
Just very good service quality of site ease of purchase and great delivery
Very friendly customer service
Very friendly customer service. I had made an error in my order & when I reached out they responded with a solution within the hour. Very happy with my experience.
Photography equipment.
Great service. They're prompt and reliable and free postage! I've purchased from them twice and both times the items have turned up within a week.
Return of battery/ cable
Ordered a battery / cable for monitor but didn't require it as found out monitor was broken and not issue with cable. Emailed my battery expert who cancelled order same day.
Easy to Identify and Purchase Monitor Cables
The website is easy to navigate and the pictures specific enough for me to match a monitor cable to my new laptop port. The pictures were extremely helpful. I didn't spring for the express delivery. I followed it up after 5 working days with their customer service. They responded within 30 minutes with a note explaining standard deleivey is 2 to 8 Working days. It cleaned up my delivery expectation and it arrive WD6. Simple process.
Excellent Service Experience
It is only when a problem occurs that a company shows its true nature in how it treats its customers.
Battery Expert proved itself to be a five star supply company and gave me immediate attention when I 'thought' my order was well overdue with delivery.
Turned out it had actually been delivered a week earlier - my ignorance entirely!
However, Battery Expert immediately contacted Australia Post and kept me informed.
Embarrassingly, I had to notify them it was my mistake..
I just want future clients to know how Battery Expert proved itself to be a quality supply company..
Excellent customer service
Excellent customer service, the team were extremely responsive and easy to deal with. Fantastic.
After three emails and 20 days still…
After three emails and 20 days still waiting for a response or the product!
Great service
Great service, although I would have liked some more correspondence in regards to when the item should arrive, being a first time user of your services I was a bit unsure of the success of the purchase. But all was well and very happy with the product so far!
Finally found the correct power cord for my speaker!
I have been trying to find the correct power adaptor cord for a beloved music speaker and I messaged Battery Expert to see if they could help me. They asked for photos and measurements and surely enough a fairly priced cord arrived that works! I am so happy with the communication and the service.
Highly recommended
Very efficient, good value and excellent customer service.
Very nice site to use
Very nice site to use - the check out process very easy to navigate. Staff very helpful - I discovered I did not need the power supply I emailed them straight away and they were able to cancel the order.
Ordered a replacement battery for my Canon 90D
Ordered a replacement battery for my Canon 90D. Battery received as ordered. Delivery was a bit slow, so I emailed to chase up, customer service was excellent they provided a tracking number straight away, & the battery turned up that day. Would definitely recommend and use battery expert again. Thanks guys, great service.
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