I had my card details stolen and they ordered £370 worth of clothes from here but they didnt change the email adress so I found out where it had been delivered and got it before the scammer. I then me... Toon meer
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Lees wat reviewers zeggen
Spent over $200 received one of my two shirts through Uni Uni. The other shirt never came billionaires boys club customer service nonexistent no email no response. No one reached back out to me. I’m j... Toon meer
Terrible customer service. I purchased items and one didn’t fit so returned item on 27th December and I have not heard anything back! I have emailed every week since the return and no correspondence f... Toon meer
A shopping experience fit for a billionaire. Great sale prices, great availability of sizes, really speedy delivery. Website navigation and ordering was simple and now I look really f***ing co... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Billionaire Boys Club and Ice Cream is an American and Japanese clothing retailer established by Pharrell Williams and Nigo, founder of clothing label BAPE.
Contactgegevens
Mercer Street 7, 10013, New York, Verenigde Staten
- bbcicecream.com
2,4
Slecht
29 reviews
Geen gegevens bekend over review-uitnodigingen
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Terrible customer service
Terrible customer service, returned two items and received no refund until I had to threaten legal action
5 april 2024
Review zonder uitnodiging
i m customer from canada order 496600 i…
i m customer from canada order 496600 i didnt received my order and customer service refuse to help me
7 maart 2024
Review zonder uitnodiging
Do not use this site - Unacceptable experience
I don't think there is any way I can provide constructive feedback on my recent experience. I got a pair of sneakers and wanted to return them because it was big. They have a fourteen-day policy return, but when I tried to do it, they told me I did not qualify and that it does not apply to final sales items. That was not clear at the time of the purchase and is not true because I paid the full price of the Item. Then I asked them at least for a store credit, but they also denied it. It's unacceptable that nowadays, you can not return, exchange, have a refund, or at least have a store credit. That makes you think that this is a systematic approach to keep your money. The service is aligned with this approach, too; they only respond to emails giving unclear and unacceptable explanations with unhelpful back and forth. They do not take or return your calls and their voicemail is always full. I strongly recommend to avoid using this site. Order #489367,
18 januari 2024
Review zonder uitnodiging
Brilliant all round!
Brilliant all round!
Ordered several items just before Christmas, they came the next day! Very happy!
20 december 2023
Review zonder uitnodiging
Awful customer service very difficult to get refunds processed …
I have received an awful service from this company. I ordered some clothing for my son for Christmas and as the stock was selling out so quickly, when my order arrived we discovered the jeans were too small so we paid over £9 to send the jeans back on special delivery and immediately placed an order for a new pair, my return order has apparently even though been signed for and received is stuck in the warehouse due to delays and backlogs there and they can give me no timeframe as to when a refund will be received.
Being a new customer and spending well over £400 on two orders. This is how they treat their customers, disgraceful. Order number BBC118295
5 december 2023
Review zonder uitnodiging
Torry wants his clothes
Torry wants his clothes, shoes, and all other things owed to him from billionaire boys club and ice cream.
14 november 2023
Review zonder uitnodiging
Bad delivery
Site looks amazing, products are amazing. But the delivery and customer service are less amazing. Took over a month to arrive and very late response from the customer service.
Recommend to buy from a official reseller rather than the official site.
26 februari 2023
Review zonder uitnodiging
No response from customer service
No response from customer service. I have been contacting them at service at bbcicecream.com for 10 days straight to get authorization to return my items that are too big. Their phone number goes straight to voicemail and then it says their mailbox is full.
28 juni 2022
Review zonder uitnodiging
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