BBQ-BITS Reviews 

429
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great experience using BBQ Bits. Having researched many makes and models of pizza ovens, I was interested in their “Bella” multi fuel pizza oven, but there was a lack of reviews online for it. I was a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is my second order with BBQ-BITS & as with my first order I would like to give more than 5 stars. Excellent product (an addition to our Kamada BBQ) bought an extender & is of very high quality.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought a Kamado X from these guys back in May. Unfortunately it arrived damaged, cracked ceramic firebox and main body. When I contacted them they were very apologetic and assured me that a replac... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Did a trial run on receipt, not the best pizza - not the oven, my preparation. Researched dough, temperatures and techniques. Last night had friends over. Knocked out 10 delious, perfectly cook... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Grillwinkel
  2. ook in
  3. Algemene winkel
  4. Barbecuegebied
  5. Grillrestaurant
  6. Tuin

Geschreven door het bedrijf

BBQ-BITS offer premium quality outdoor Kamado BBQ's and a full range of Pizza ovens to suit all needs.

FREE Express UK Shipping

Free Next Day Delivery...

UK Express Shipping - FREE - 1-3 Business Days Europe Shipping - £29.99 - 2-11 Business Days Rest of World Shipping - Contact sales@bbq-bits.co.uk We send out all products purchased before 11am the same day. All items purchased in the UK are sent out on a next day 24 hour service with Parcelforce or Baytree. The highlands and offshore are sent on a 3-5 day express service.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

429 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,8

Alle reviews

(429)

76 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good service all round

Ordered and paid for 2 items, unfortunately one was out of stock. Prompt email received advising of the issue and an immediate refund was arranged. The other item (charcoal basket) arrived the following day. Seems to be good quality and also has a divider which was not mentioned in the description, so even better value than I originally thought. Highly recommended

9 april 2025
Logo BBQ-BITS

Antwoord van BBQ-BITS

Thanks for your wonderful feedback, much appreciated, Stuart.

Beoordeeld met 5 van de 5 sterren

Excellent communication before and…

Excellent communication before and after purchase. Encountered an issue with the product but this was resolved very promptly.

I would recommend using this company!

8 april 2025
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Antwoord van BBQ-BITS

Great to hear this, Mark. We really appreciate that.

Beoordeeld met 5 van de 5 sterren

After a call to you

After a call to you, your staff member answered my questions with a follow up call and I appreciated the help

11 april 2025
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Antwoord van BBQ-BITS

Great to hear this type of feedback. Thanks, Andrew.

Beoordeeld met 5 van de 5 sterren

Best Kamao BBQs and the best price point!

I have now purchased 2 of their Kamado BBQ's and they are just brilliant.
Also at a fantastic price point.
The first one I have have had for 3 years, just added the supreme size one and looking forward to my first cook.

17 april 2025
Review zonder uitnodiging
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Antwoord van BBQ-BITS

Julian, We can't thank you enough for choosing us. Thank you for your amazing feedback!

Beoordeeld met 5 van de 5 sterren

Excellent kamado bbq

Excellent kamado bbq, really great quality and delivered extremely quickly. Kamado midi plus accessories arrived well packaged on a pallet and the customer service for delivery updates were excellent. Also not to mention, great price for a high quality product.

8 april 2025
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Antwoord van BBQ-BITS

This a fantastic review. Thank you, Fraser!

Beoordeeld met 5 van de 5 sterren

The order process was easy and delivery was on time. However, we didn’t realise it would be so heavy and difficult to move without help.

The order process was easy and delivery was on the date identified. However it was recommended to use the app Shop to track order, but this didn’t work. Also, when the order was delivered, the delivery man left it in the front of the house and said he couldn’t get it through the gate. This wasn’t the case, as we did manage to get it through. As a result of the bbq being so heavy, this caused a temporary difficulty to us as we had to engage the help of friends to move it to the back of the house.

21 maart 2025
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Antwoord van BBQ-BITS

Thank you so much for your feedback. It's much appreciated. I want to apologise for the difficulty you had once you'd received the oven. We will pass this information onto the courier in hope that this can be improved. Thanks again and enjoy your new oven!

Beoordeeld met 5 van de 5 sterren

Pizza dough

Bought sourdough pizza dough my order arrived quickly and well packed. Tastes awesome

8 april 2025
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Antwoord van BBQ-BITS

Amazing news. Thanks, Laura.

Beoordeeld met 5 van de 5 sterren

Kamado bbq

Very quick delivery; unbox and assembled, everything looks great. I haven't had time to fire it up yet, but I am looking forward to it

24 maart 2025
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Antwoord van BBQ-BITS

Great to hear, Kenny. Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Very fast delivery and good quality…

Very fast delivery and good quality items. Slight issue with wrong item received, but the customer service was amazing. Items replaced just as quickly. Overall very good experience with this company. Many thanks.

28 maart 2025
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Antwoord van BBQ-BITS

Great to hear. Thanks for your feedback, Trevor!

Beoordeeld met 5 van de 5 sterren

Good quality cover

Easy to order, fast delivery and a good quality pizza oven cobver

19 maart 2025
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Antwoord van BBQ-BITS

This is what we like to hear! Thanks for your feedback!

Beoordeeld met 5 van de 5 sterren

Great service yet again!

Product arrived swiftly and was well packaged. I did worry if the stone heat deflectors included maybe be broken in transit but they were not. Third purchase from this company and each one has been excellent.

21 maart 2025
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Antwoord van BBQ-BITS

This is great to hear, Mark. Thanks for your great feedback!

Beoordeeld met 1 van de 5 sterren

Delivery awful and delivery app useless

Delivery awful and delivery app useless

21 maart 2025
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Antwoord van BBQ-BITS

Hi Wayne, Sorry to hear this. As explained in our email correspondence, the dough you ordered isn't produced by us. We are a reseller of the product. Unfortunately, they were out of stock for 2 days and as soon as they got it in and made a fresh batch, it was sent to you. With regards to the courier details, this is something we have no input in as we are not the ones sending it. We appreciate your feedback, and will work on our communication with the other company regarding their stock. Many thanks.

Beoordeeld met 1 van de 5 sterren

Waste of time with this company ordered…

Waste of time with this company ordered product then days later gave me a refund. No reason why

19 maart 2025
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Antwoord van BBQ-BITS

Hi Paul, Firstly, I want to apologise that this item was out of stock. Before we issued the refund, we sent you an email on Thursday 20th March at 13:28, apologising that this product is no longer in stock and that a refund had been issued immediately for you. Once again, we apologise that we couldn't provide the part you had ordered. However, as stated in the email these will be back into stock soon and we can notify you when these arrive. Many thanks.

Beoordeeld met 5 van de 5 sterren

Wholewheat dough ... 👍

We tried the wholewheat mixed dough as a healthier alternative. It was easy to use, and worked brilliantly. We couldn't tell the difference between this and 'normal' pizza. Some of my family 'borrowed' some dough and they loved it too, I wouldn't buy from anywhere else now.

3 maart 2025
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Antwoord van BBQ-BITS

Hi there, Thank you for your great review. I'll have to try some of this myself!

Beoordeeld met 5 van de 5 sterren

Surprise Gift!

Easy to order, quick to deliver and the price was right.

Very little commication but I can forgive that, as everything else was perfect and as advertised. My son love his Kamado BBQ and accessories.

3 maart 2025
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Antwoord van BBQ-BITS

Thanks for your feedback. We will take this on board! We hope he enjoys his new Kamado X!

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