BBQ-BITS Reviews 

Excellent service very happy with the product I received

Ordered their Kamado X Classic along with a few bits, I tried ti order just as the January sale ended and the code was disabled but still displayed on their site, so when I contacted them to question this they happily still provided the advertised sale discount which was their first effort of great service.

Secondly, for some reason I never got a shipping notification from the delivery company to tell me when the item was arriving, after quickly contacting them they replied super fast with the details. Another effort from them for great service.

Finally I managed to find time to unpackaged and build the kamado the packaging was great and the product looks fantastic I did notice the wooden dome handle had some deep scratches in, again contacted them regarding the matter and they promptly responded saying a replacement had been sent out which arrived the next.

Not had a chance to fully test the product yet but it looks fantastic and with the level of customer service I have received so far I'm very confident should any future issues arrive they will be more than happy to help.

Thank you very much to the team at BBQ-BITS.

Good company, reliable, good quality charcoal. Look forward to using it 👍

Quick delivery will definitely use for all my BBQ needs

Thank you very much I love my new BBQ. I can’t wait to use it when the weather improves. The communication was great I had a question and they emailed straight back with the information that I need.

Ordered a few bits from BBQ bits, always arrive very quickly- great service and communication.. really reasonable pricing as well. Highly recommend

Quick delivery as always. Great company to buy from

Slower dispatch than stated on the website and delivery was a nightmare FedEx are useless, I ended up on a goose chase between depots to collect the parcel as the driver lied and said he’d attempted delivery and wouldn’t redeliver for another 3 days. The product was decent actually better quality than I expected

Very easy to talk to someone if there is a problem with your order to sort it out and get what you really wanted so I will be doing much more business with you in the future.

Fabulous company with excellent communication. My delivery was speedy. Bought a pizza oven for my husband for Christmas. The item looks very good quality . Bought a pizza oven on a black friday deal but there was a mix up on the system and they had ran out, matt from BBQ Bits was amazing and sorted it out straight away and gave me a discount on another pizza oven instead which was very good of them . Would definitely recommend this company

Great customer service, ordered wrong size BBQ part my fault. Sorted for me really helpful, would recommend

Easy to order, quick to arrive, good price and quality products

I can highly recommend bbq-bits.
There was a mistake made with my order, which they dealt with it very quickly and at some expense to themselves.
They certainly put the customer first!

Very fast delivery. Not opened yet as it’s for a Christmas gift

I ordered a pizza oven for my son, it arrived within 2 days and he is pleased with the purchase

Very fast delivery. Well informed from
Start to finish!

Brilliant service from BBQ bits. Lots of advice and patients!
The grill is all that I expected & more. Easy to Put together but pretty heavy- needs a few pairs of hands.
Can’t fault the grill or company

The cast iron pot was as expected. Delivered in time. Tracking was available. Everything was smoothly. Thank you

I initially ordered a ceramic bbq from Adexa.. I received the pallet in bits, literally a pile of rubble. Struggled over 2 weeks to return and to get my money back. Saw the review and realized i was lucky in this sense. some other buyers got screwed big time.
Decide to go for BBQ Bits based on reviews. Best decision ever, the product if far superior in quality even the package comes with plywood lids to protect the goods. The delivery company these guys use are professional and understanding considering it's a curb side delivery.
Only down side i would add, that got me a bit like, "hey.. wait a minute" was the second day after i placed the order, they reduced the same ceramic bbq by £100. It is what it is i guess, I'm really happy with my purchase.

Great communication throughout and rapid delivery