Beal Homes Reviews 

Amazing from start to finish, professional and polite. Made the experience more comfortable and memorable

Amazing day at the design centre - everyone was so helpful, knowledgeable and friendly - could not fault them all ! Special thanks to Kennedy for all her advice with our choices .

Welcomed to the design studio by Amy and Kennedy and later joined by Tess and instantly made to feel at ease. The girls were all really friendly, supportive and keen to enable us to have the best experience selecting everything to create a bespoke home just as we wanted. Thanks girls.

Had a lovely experience with Beal Homes from the sales office at Greenways to the most exciting day in the Design Lounge today with Amy and Tess! Can’t wait to move into our lovely new home 🏡

Spent the day in the design lounge, the staff there are super friendly and helpful. I left feeling happy and content without any worries or regrets.
Thank you for a great day!
Dean. 🙂

What an excellent experience from start to finish . Such a wonderful place with wonderful helpful staff, we had time to look and make our selections for all the finishes in our new home . Excellent x

This company takes new build to another level. I’ve bought from Persimmon previously and it was bad so to measure these guys up when we bought our home was immense. These guys know how to build houses, superior build quality, attention to detail, luxury items and fab incentives. On this experience we would buy Beal again . You guys ROCK

Customer service is non-existant.
When you do get hold of someone they spin you lies and tell you what you want to hear with no sign of following through in fixing issues.
The process is great up until Selections, the Selections staff are wonderful. After that, good luck.

Had our selections today with Sarah and Tess, both was amazing and really helpful, even when changing our minds with the kitchen design it was no trouble at all. Sarah is an absolute wizard on cad!! Thank you both we are over the moon.

Beals build beautiful homes, the selection process was a really good experience and they give great after care and customisation options. Highly recommend!

Perfect experience as a first time buyer! Guided at every point and couldn’t be more happier with the outcome.

Superb service so far from the sales/site and design teams. All staff have been welcoming, professional and extremely helpful. When it came to detailed design Sarah and Sam did a fantastic job listening to our needs and giving us good advice. The range and quality of choices and options is also very impressive. Our thanks to all at Beal for making the process enjoyable and as stress-free as possible!

Sam and Sarah made the whole experience enjoyable and as stress free as possible. We underestimated how much work and decision making goes in to designing a full house and they were so patient and helpful from start to finish. They are so knowledgeable on literally everything and we felt we got the best advice from them. Would 100% recommend Beals to friends and family, in fact we already have! ☺️

Excellent day planning dad’s new house with him. Sam and Sarah could not have been more helpful. Looking forward to seeing the completed property!

Mum and I had a fantastic day today choosing options for her new bungalow. Sarah and Sam were both very pleasant professionals and made the whole process very easy and enjoyable. A fabulous lunch in the sunshine too😁

The Design appointments were fantastic, a 2 hour first appointment really gave us food for thought so we had lots of ideas of what we could do walking into the full day appointment.
Having this available to us on a weekend was great meaning we didn’t need to take time off work.
Alison in the 2 hour appointment at Hessle was so knowledgable and gave good interior design options.
The full day appointment with Sam was awesome and stress free, she’s done an amazing kitchen design, we are so excited and can’t wait to see the finished product.
We feel like Beal have given us a lovely experience from the start.

I bought a new house 2 1/2 years ago from Beales. There are some corners cut but I think that is house builds generally now.
My main gripe is I have a sliding door to my balcony. A month in I noticed a piece of plastic which was broken out but had been replaced and covered over.This became obvious after a month and I reported it. About a year after reporting it, someone came out and said it was scratched ( it was obviously broken) and they said they would get someone out to paint it, again after a month it became obvious again because a break moves and can't be covered.
Despite me pushing for two years Beales have refused to acknowledge this. My neighbours watched when it was put in the installers dragged it over the balcony, clearly when it was broken.
This is poor customer service for an expensive house. I would not buy from them again

The Beal Experience. New built home. Internal Mold. Told "it's normal", it's a lifestyle issue. Cracked roof tiles, half fell off, could have killed someone. Told, "It's storm damage". Contacted Beal Homes using their advertised process. Told to "Stop contacting them", "Our internal processes are different" and "The Law doesn't apply to us." Beal Homes do not attend, pass the book onto subcontractors who acknowledge defects exists but will have to progress through Beal. Told by Beal that subcontractors are telling them something different. Told by Beal Homes they only deal in "facts", not "He said, she said." Offered them a gesture of goodwill by saying I'll pay for repair, but told it'll be a "cash in hand job". Treat with disdain and contempt when expressing my concern. Beal Homes say they will resolve only after I informed them of the possibility of ensuing litigation. It shouldn't be this way: But, I guess, that's what's called "Customer Care"! Buyer beware.

Fantastic day at the Beal Design studio Emma And Sarah was really very helpful and understanding and made our decisions easier , and a very enjoyable day .

Excellent help and advice on choosing the interior of our new home from Emma and Sarah with plenty of choices. I would definitely recommend Beal homes to anyone the design studio is absolutely amazing