Bear Mattress Reviews 122

All I've done is order. That was relatively easy. I'll update the review after receiving the product.

After countless hours of searching, reading reviews, and visiting mattress stores in person, I finally settled on a Bear Mattress. It seemed to check all the boxes, and at the time, it came with a lifetime warranty. I ordered the Elite Hybrid.
At first, it was great — really comfortable, and I was happy with my purchase. But less than a year in, it started sagging horribly. For context, I've had two previous mattresses on the same bed frame, and both lasted at least 15 years without issue. This clearly wasn't normal wear.
I contacted Bear and went through their warranty process: sag measurements, photos, tag images, the whole routine. They agreed to send a replacement, but initially told me I'd have to pay to have the defective mattress hauled away. After I pushed back, they waived that fee.
The replacement arrived — and it wasn't the same mattress. It was noticeably softer and smaller than the original Elite Hybrid I'd purchased. My sheets didn't even fit it properly. When I complained, the only thing they offered was a mattress topper.
That's when the real problem started. My back began hurting so badly that I was in pain every single morning. The only relief I got was when I traveled and slept on a different bed — which told me everything I needed to know about the source of the pain. When I went back to Bear, they told me there was nothing more they could do. I was essentially stuck with a mattress that was hurting me.
I went into this purchase trusting the reviews and the lifetime warranty. What I got was a mattress that failed within a year, a replacement that wasn't what I ordered, and a company that washed their hands of the problem once they'd done the bare minimum. Buyer beware.

I believe this is a good mattress.

Got a Bear cub mattress for our kid a few years back. Decided my and my wife deserved a Bear for ourselves!

The website was easy to navigate. Lots of reviews on TikTok helped a lot of knowing I wanted to buy the bear cub mattress. :)

I was able to directly call someone about my questions, and that was a huge plus! Mike answered them all and I was amazed by the awards and reviews!

I ordered a medium firm hybrid elite king, slept in it for 40 days, wasn't feeling it. The bed was too mushy for me, I'm 230lbs, so I contacted Bear and I am exchanging for a firm king. Customer service so far has been great! Looking forward to sleeping in my new bed. Hopefully, everything works out!

Very easy to busy, i like the product

Easy checkout process, discounts, and financing options. Most importantly, a quality mattress it seems.

A friend recommended the mattress, up to this point everything has been great.

Overall I’ve had a great experience. Consumer reports have great ratings. I’ve had back problems since having kids and they aren’t getting any better due to the mattress I currently have. After PT and researching mattresses I’m very excited to see if this mattress works for me.

They are great to deal with and I love there products

My spouse is recovering after spinal surgery on a Bear Mattress with an adjustable frame (on sale!). The hybrid mattress comfort and ability to raise his head and feet have been a godsend for his healing process.

The pictures and description were helpful. We bought the bed because multiple websites said it is the best out there for back pain and designed for athletes

Easy peasy! Thanks for the recommendation Brandon Perna with Thats Good Sports!

Efficient purchasing process, payment options. Confidence in product based on research and reviews.

Excellent customer service, quick responses. I’m always picky as there is always ways to improve so faster shipping would be great but they come from Arizona so I totally understand. Also a longer trial period maybe 365 days? That’s just me being picky. Yet to try the mattress though. Excited to try it.

This will be our house's second Bear mattress. I have had a king size bear mattress for two or three years now and it's made a huge difference in my back and neck pain, if I sleep on any other bed in the house (or as a guest elsewhere) I get severe pain in my neck, back, and one leg. I don't get that with my bear mattress! I just ordered the second one for my kid, and will be getting a third eventually for the guest room.

Good website design, quick and easy checkout. Didn't receive my pillows though.