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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I won a freebie on instagram, my prize was delivered 2 days later. It was a bottle of Glacier Water Hyaluronic Acid Serum. I must admit my skin feels really soft and cleansed after using it. Five sta... Toon meer

Beoordeeld met 1 van de 5 sterren

A shipment from order #5850 is on the way This is a untrusted website on 24th March it’s now 22nd April I placed on 24th March 2026, they took my money knowing full well they did not have the it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Beaut Flo were quick to process my order and used Royal Mail to deliver the package. This allowed me to arrange ‘pick up’ at the local PO in my town, in my own time. Laura Mercier products are often q... Toon meer

Beoordeeld met 5 van de 5 sterren

My order didn’t arrive, however the customer service was absolutely amazing. I received prompt emails advising me that my issue was being looked into and I received a full refund. Thank you so much.... Toon meer

Bedrijfsgegevens

  1. Cosmetische producten leverancier
  2. Cosmeticawinkel
  3. Cosmetica en parfums leverancier
  4. Haarproductenwinkel
  5. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

💄Discover something beautiful 🛍Shop your favorite beauty brands


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

151 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Catwalk hair straightening spray

Ordered a hair straighting spray,I was expecting to wait 3 to 5 days for it and during the postal strike,but it arrived in a couple of days,it had been packed well,in 2 different packages and came in one piece,have ordered from other companies and the top was always broken in 2...so happy to get in one piece ...Its also a brilliant spray for keeping hair straight, have tried a few,but can't buy it in shops anymore.

9 september 2022
Beoordeeld met 4 van de 5 sterren

My experience was good overall

My experience was good overall. The website was simple to use. My order acknowledged and payment taken smoothly. Unfortunately, on this occasion, the delivery was delayed for 2 weeks because my order items were out of stock. I was informed promptly of this and given the option to cancel the order. I chose to wait for the order and was kept up to date on progess, informed when the goods were despatched and given a link to check when to finally expect delivery. The parcel has now arrived and the goods are as advertised. Thank you.

21 augustus 2022
Beoordeeld met 3 van de 5 sterren

I have not received any confirmation of…

I have not received any confirmation of my order, nor estimated date of arrival. Even if its the free services, this type of information should be provided. I have no idea what is going on with my purchase

22 augustus 2022
Logo Beaut Flo

Antwoord van Beaut Flo

Hey!

Thank you for your feedback.

Every order placed through our website receives an automatic email with confirmation of the order and once the item has been dispatched you receive another email with all the tracking Information.

We would recommend you check your spam or please check if you have gave us the correct email.

If you still need help please contact us directly.

Kind Regards

Kate

Beoordeeld met 1 van de 5 sterren

I purchased st tropes tan based on your…

I purchased st tropes tan based on your displayed it
Which was the old recipe
I was sent the new recipe which is substandard
So I’m returning both tubes
What a waste of my time

17 augustus 2022
Logo Beaut Flo

Antwoord van Beaut Flo

Hey!

Thank you so much for taking your time to give us feedback.

I am sorry to hear about your experience and we'd be more than happy to help you with this issue.

Can you please contact us so that we can quickly resolve the issue.

Kind regards

Keely

Beoordeeld met 1 van de 5 sterren

Shipping

I have ordered from this site on the 2nd of August, choosing the next day delivery option. It's the 5th of August already - neither have I been receiving information about my purchase or a confirmation number of it. If i would've known that my item will not be dispatched within the promised timeframe, I wouldn't have paid extra for the shipping. Highly disappointing

5 augustus 2022
Logo Beaut Flo

Antwoord van Beaut Flo


Hey!

Thank you for your feedback.

I am truly sorry to hear about your experience.

I have been able to check your order and your items were dispatched on the next day from our fulfillment and the items are showing as delivered to you.

However, due to some delays from Evri the items were delayed and we are sincerely sorry for this.

Please do contact our customer service team and we'd be happy to look further into this for you.

Kind regards

Billy

Beoordeeld met 1 van de 5 sterren

Parcel never received…

I am so sorry but I have not received my parcel yet. I paid for next day delivery as well. It was a birthday present 🥲. Evri advised me to contact the retailer. I really hope you can help me find my parcel. Thanks Jane

31 juli 2022
Logo Beaut Flo

Antwoord van Beaut Flo

Hey Jane!

Thank you for your feedback.

I am sorry to hear about your parcel being delayed.

Our team is in contact with Evri and we aim to get your items to you as soon as possible.

If you have any questions in the meantime please contact us.

Kind regards

Billy

Beoordeeld met 1 van de 5 sterren

Placed an order

Placed an order. But 2 days later was told no stock so was refunded. Why let me order if no stock?

30 juli 2022
Logo Beaut Flo

Antwoord van Beaut Flo

Hey!

Thank you for your feedback.

I am sorry to hear that your order was cancelled.

We are receiving a high volume of orders and some items are going out of stock faster than anticipated.

I do apologies for any inconvenience and thank you for your understanding.

Kind Regards

Billy

Beoordeeld met 1 van de 5 sterren

Applied the 10% off discount code but…

Applied the 10% off discount code but they wouldn’t apply it to the item I bought! Won’t be buying from here again
Their solution, rather than refund me the 10% they just cancelled my order before I could contact them again. So the below response is irrelevant.

28 juli 2022
Logo Beaut Flo

Antwoord van Beaut Flo

Hey!

Thank you for your feedback.

I'm sorry to hear about your experience.

Can you please contact us and our customer service team will be happy to help.

Kind regards

Billy

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