Beautifly Reviews 

ABSOLUTELY DO NOT BUY! I recently ordered the Beautifly under eye high frequency massager. After using it twice my under eye area developed severe swelling and irritation on both sides. It took a full 10 days to return to normal. I then tried the device again after letting some time pass to the same effect of severe swelling. I now have permanent damage under both eyes. Upon contacting the company the customer service was incredibly rude and did not accept any responsibility, instead telling me such a reaction could be because of a lack of sleep me or might be due to other skincare products (i use the same products for years without any negative effect).

They even refused to issue a simple refund of the purchase price. I will now be taking legal action. I am not convinced their products have the necessary qualifications for safety.

I recommend Beautifly a lot. I’ve been buying their products for 2 or 3 years and I was never disappointed

I recently made the mistake of purchasing a beauty product from Beautifly and my experience has been nothing short of a nightmare. I spent over £600 on an item that I expected to receive promptly with express delivery. However, the package ended up arriving a whopping two weeks late.

To make matters worse, the appalling customer service I received from Beautifly only added to my dissatisfaction. When the package finally arrived, I was shocked to discover that I had to pay an additional £123 for duty tax. This unexpected cost caught me completely off guard, as I was under the impression that the company was based in the UK. They refund me those money.

Needless to say, this entire experience has left me feeling incredibly disappointed and taken advantage of. I would strongly advise against purchasing anything from them as their lack of transparency, poor customer service, and exorbitant hidden fees have completely soured my opinion of them. Save yourself the trouble and shop elsewhere for your beauty needs.

the worst company ever, they should be banned from the UK, they have a UK website but are placed in Poland, they promise delivery in 1-2 days yest weeks later I still don't have the items, and to top it I have now to pay custom fees of £50 that I was not told about in order to receive the items. THIS IS ABSOLUTLY RIDICOULOUS AND SHOULD NOT HAPPEN IN THIS DAY AND AGE, COMPLETE SCAM

Don't trust these people I paid for product £169, the courier wanted another £47.69 face massager. Wanted my money back they said already left us. Fake site con artist doesn't trust a word Don't buy anything, name shame them

the shipping time is ridiculous!! I have now received confirmation that delivery has been rescheduled for 10th May meaning i will have waited two weeks for the order! The company advertise next day delivery on their website! Apparently this situation has been going on for a long time! They should not advertise quick delivery when they know they cannot fulfill their orders!

Witam ślicznie.Chcecie recenzję gdy jeszcze do mnie paczka nie dotarła. Pisałam do Was ,ale niestety nikt do tej pory mi nie odpisał.
Zamówienie składałam 26 kwietnia a paczki nie ma .

Having read the previous reviews I now understand why I am receiving such an awful experience as well. Placed an order on 13th April and am still waiting for it to arrive. That is bad enough but receiving no response to my follow up enquiries is frankly unacceptable. I now fear that the earlier suggestions of being a scam organisation are in fact true. If not, then they really need to get their act together on taking customer service seriously as it has been shocking so far ... where is my order?!

I own a few Beautifly products and enjoying using all of them. My favourite ones are BGlossy Pro, BHydraclear and BScrub Pro. I suffer with acne prone and olily in T-Zone skin. All 3 helped in reducion of oil and sebum, some cystic spots and sebaceous filaments. I use them on regular basis and they are a part of my skincare routine.

I have a good experience with the Company and deliveries, and highly recommend these to others who want to add that extra care for their skin.

I am not happy with at all. I ordered two items and only one arrived but charged me full amount. No information why item is not send. I have to send emails and request the respond. The first response was that they will deliver missing item and never arrive. After chasing them out I found out the other item is out of stock. I still didn't not receive my money back. I do not recommend this company

That's fantastic 🤩 shop every! The best seller!

Haven’t received my item

Super... Thank You.

Way into this Trustpilot review process now, these cheats send a flowery response to try to indicate on Trustpilot that they are not scammers. They asked for a video of the footbath not working, we fannied about sending it, they asked, again in their flowery ( same in all replies) sing-song language for us to send them our order details - like they would not have an order detail not linked to our email - which again, we fannied about sending to them. It is a waste of time. No refund, dangerous illegal u/s product supplied, scammers sweet response and scammers five star rating to themselves. Beautifly will fly off with your money and you will be nibbling on your own liver when you realise you’ve been scammed. Don’t put yourself through it.

Really disappointed. I purchased a radio frequency product 4 days ago and paid for express delivery. It hasn't arrived. Beautifly have sent me an email to review the product, yet I haven't received it. I also emailed them yesterday regarding my missing item and nobody has responded. Poor customer service. I hope this website isn't a scam. Hopefully I will hear back today or receive my item then I can review it properly. Based on customer service I rate 1 star

So disappointed. Received only partial order. Contacted customer service,texted email. Still no response within 2 weeks.

Funny how the few positive reviews come from people outside the UK. I suspect that these posts are the product of the scammers themselves, further evidence of dishonesty.

Scam. Lying company. Nobody product here

it's was good 😊 but recently i encounter a problem with the machine it started to make weird noises while operating