I ordered 3 months ago, and it hasn't arrived. I emailed after 6 weeks and they replied saying they are busier than normal. I emailed again a few weeks later, no reply. It's been 3 months since I boug... Toon meer
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I ordered 8 skin creams for Christmas gift 16 days ago. Did not hear re: shipping for over a week, so I wrote to them to ask to cancel the order. No response. Finally got a UPS tracking number, and no... Toon meer
Ordered more than 3 weeks ago, received an incomplete order in a box tampered. The company refuses to send me the missing items at their expense. The only way to get my complete order is to pay an e... Toon meer
Beware! I ordered from them approximately one month ago, I payed €96 (a good price) for three bottles of perfume, have still not received my purchase, their guest tracking does not work and when I mai... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Beautyfrench
Informatie afkomstig van verschillende externe bronnen
About
We specialize in selling top quality French brands cosmetics at discount price, up to 70 % off
Skincare, makeup and fragrance at discount prices up to 70% off !
Contactgegevens
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I ordered 3 months ago, still haven't received
I ordered 3 months ago, and it hasn't arrived. I emailed after 6 weeks and they replied saying they are busier than normal. I emailed again a few weeks later, no reply. It's been 3 months since I bought the product. I'm guessing I will never get it. If I ever receive the product, I'll update this review.
Do not order from them
Do not order from them. This is a complete scam. They did not deliver anything and refused to refund me.
Total scam
Total scam - do not order. It says free shipping but you will be hit with a customs fee of hundreds of dollars and their customer service says you will be sent to collections if you refuse delivery bc of the customs fees. DO NOT USE this site.
Beware scam
Beware: Scam Alert! I ordered a product from this company, and not only did they fail to deliver the package, but they also refused to refund my money. Despite multiple attempts to contact them, they have ignored all my messages. This seems to be a deliberate scam. I highly advise against purchasing from them. Don’t waste your time or money!
SCAM COMPANY!!
SCAM COMPANY!!! Even though it says verified company, do not believe that!!! I order 1-3.4oz container of hair grease that I use on my customers and I have NOT received it as of yet since August 28th. My shipping info has not changed in over 2 1/2 weeks. It still says “info will be available as soon as it becomes available “ I’ve escalated my FULL REFUND from Paypal since this company says they can not refund me for something I have not received. as of ow they still have not responded to my request. I do not have money to pay for something and never receive it. Aggravated customer !!!!
I would have left zero stars but that…
I would have left zero stars but that wasn’t an option. I ordered product on 8/24. I paid for standard shipping which states is 5-12 working days. I received my product today, September 30th. When I wrote the company to inquire on where my product was I was told I should have shipped it rush. You should update your shipping times to reflect the actual time it will take. I have no intention of ever ordering from your company again.
I don’t ever write reviews
I don’t ever write reviews. Disappointed by the slow delivery and complete lack of response from customer service. Took a month to finally receive and would never purchase from them again.
Missing items, damaged box
Ordered more than 3 weeks ago, received an incomplete order in a box tampered.
The company refuses to send me the missing items at their expense. The only way to get my complete order is to pay an extra shipping cost, to fix the problems they've caused.
And by the way, forget about any compensation for the issues and delay
$350 USD thrown away for nothing, unbelievable
I ordered 8 skin creams for Christmas gift 16 days ago. Did not hear re: shipping for over a week, so I wrote to them to ask to cancel the order. No response. Finally got a UPS tracking number, and now for days the product "is being held at a secure facility for resolution" - Do NOT order from this company, I can't believe I have no gifts for my 6 nieces tomorrow, and I lost over 350 USD!
Très bon vendeur
Très bon vendeur. Je recommande. Reçu commande dans les temps
Goods arrive in time from france to overseas
Decent shop with quick response to the ebay customer. Appreciate
Really great product at an affordable…
Really great product at an affordable price. Bentley INTENSE for Men is fantastic. Shipping was fast to South Korea. Highly recommend this seller.
Price Reasonable and shipment…
Price Reasonable and shipment efficient.
I didnt give 5 stars is because the payot facial product choice limited.
Should consider to sell more payot product
velocissimi!!
Great experience
Great experience! Fair price and fast shipping. Got no confirmations nor shipping notice, but 4 days later, all of a sudden, I recieved it. I find that amusing and have no problem with that😄.
Super! Recommended!
Beware!
Beware! I ordered from them approximately one month ago, I payed €96 (a good price) for three bottles of perfume, have still not received my purchase, their guest tracking does not work and when I mail the company all I get are weird automatic replies... I now believe I have been cheated, would like my money back (or get my perfume), would not order again!

Antwoord van Beautyfrench
Didn't received an order confirmation
I ordered 21.05.2020 from beautyfrench.com
But still didn't received an order confirmation .
It's all right?

Antwoord van Beautyfrench
ARNAQUE
Bonjour, comment dire mettre une étoile, m'écorche le doigt!
J'attend toujours une commande, il y a 3 mois!
Grosse arnaque!!!!!!!!!
Fuyez ce site!

Antwoord van Beautyfrench
Je mets une étoile parce qu’on ne peut…
Je mets une étoile parce qu’on ne peut pas en mettre moin !
J’ai passé une commande j’ai voulu faire un retour car le produit était défectueux aucune réponse de leur part à part me dire que c’est possible de faire un échange or moi c’est pas ce que je demande je relance et plus de réponses

Antwoord van Beautyfrench
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