The delivery service that Beautyrest utilizes has been terrible to deal with. My delivery address only had one available day within the next year to make the delivery, which would not work. I suggeste... Toon meer
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Lees wat reviewers zeggen
the delivery from RXO was terrible. Cancelled at the last minute, on the first scheduled delivery date. The next available time was six days away after waiting two weeks already. Another day off work,... Toon meer
Bedrijf heeft geantwoord
We could not have had a more positive experience. From the Warrantee Claim being accepted to the delivery being completed was all wonderful. Expect 5-7 days to hear back from warrantee submission?... Toon meer
I chose to buy direct from beautyrest, as the delivery and haul away we’re free. It did take many weeks before ultimate delivery, but the service was “White Glove”. Very professional. I purchased... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Beautyrest® has spent over 100 years innovating luxury sleep products designed for personalized comfort, motion separation, and individualized support. Its mattresses feature Pocketed Coil® Technology for durability, pressure relief, and reduced motion transfer, helping partners sleep soundly without disturbance. With a wide range of mattress types, firmness levels, and features, Beautyrest offers options for back, side, and stomach sleepers. Beautyrest products are made with premium materials, including CertiPUR-US® certified foams that are free from harmful chemicals and meet low-VOC indoor air quality standards. Select models include cooling fabrics, cool-to-touch covers, latex, memory foam, and high-density foams for enhanced comfort and temperature management. Customers can shop Beautyrest mattresses, pillows, and adjustable bases online or in-store. Benefits include White Glove Delivery, expert setup, old mattress removal, a 100-night in-home trial, hassle-free warranties, and free shipping and returns.
Contactgegevens
2451 Industry Ave, 30360, Doraville, Verenigde Staten
- 1-877-298-4955
- beautyrest.com
3,7
Gemiddeld
243 reviews
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Firm and Happy
Just as I ordered, extra firm. Great delivery service, fast and friendly.
20 maart 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Ordered a twin xl
Ordered a twin xl. Received a twin. Pain to exchange and still experiencing and issue even after talking to customer care and not unwrapping the product but being assured it was the correct product.
29 mei 2026
Antwoord van Beautyrest
Hi there, thank you for taking the time to review your Beautyrest Mattress. Your feedback is valuable to us. We are sorry to hear that you were initially sent the wrong mattress, but we are happy to hear that we were able to send you the correct mattress. If you open the new mattress and it turns out to be incorrect, we encourage you to reach out to Beautyrest, so that we can get that corrected for you right away. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.
We love our mattress
We love our mattress! It’s been 2 months since we got it and it has been a game changer. Maybe because our old mattress was trash. Delivery was exceptional. They took our mattress too.
28 maart 2026
Great quality Mattress
Great quality Mattress, Customer service satisfaction, warranty is awesome, delivery was incredible.
28 april 2026
It was very quick and easy
It was very quick and easy. There no arguing over the problems we had experienced with the mattress. Although, I think the pictures did the talking. The delivery and pick up was very quick and accommodating. Nothing but compliments throughout the process. Thank you
23 mei 2026
This is a good company
This is a good company. I bought two beds from them and one bed was defective when i contacted Beautyrest they got the necessary information and promptly took care of the issue. I am very happy with this company and the beds we purchased. They were very professional all round even the delivery people were super nice.
30 mei 2026
It could not have been clearer an easier!!
It could not have been clearer an easier your Staff was Great to work with . They took care of Everything!! Deliver and place the new Mattress a took the other mattress out . They was in &out in 15 minutes, Thanks again
23 mei 2026
Beautyrest honored their warranty…
Beautyrest honored their warranty quickly and without hesitation. The customer service team responded to my correspondence very quickly and continued the communication until the issued was completely resolved.
8 april 2026
Good customer service
Good customer service with recommendations on a mattress. Ordering was easy and delivery service very professional
26 mei 2026
Best pillow ever
29 mei 2026
The mattress is extremely comfortable
The mattress is extremely comfortable. I have a good night’s sleep every night. (Beautyrest World Class Hybrid, Level 4 Medium Apex Pillow Top)
24 januari 2026
Quality product at a reasonable price
Quality product at a reasonable price. The delivery person was top notch and friendly.
12 mei 2026
Horrible junk ask for a replacement and…
Horrible junk ask for a replacement and have to waste hours of time on sending pictures and have to prove I’m not a liar the bed sagging and junk and I didn’t ever hear back from customer service
20 maart 2026
Antwoord van Beautyrest
Hi there, thank you for taking the time to review your Beautyrest mattress and experience. Your feedback is valuable to us. We are sorry to hear about your experience. If your warranty claim has not been processed yet, we will get to it as quickly as possible. We respond to our warranty claims in the order that we receive them, so we apologize if you have not received a response quite yet. However, once we process your warranty claim, if approved, you may qualify for that replacement mattress, which should help you get the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.
Down alternative pillows
Ordered 2 down alternative pillows. Shipping was quick and pillows are great, so much better than the foam pillows. Took a little breaking in but pillows are perfect now
16 april 2026
Antwoord van Beautyrest
Hi there! Thanks for taking the time to review your Beautyrest Pillow. We truly value our customers' feedback and would love to learn more about your experience. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.
I had a beauty rest pillow for years
I had a beauty rest pillow for years, loved it, needed a new pillow, had purchased at Walmarts, they don’t carry them now, bought 3 different ones, but none compared to my old pillow, decided to see if beauty rest had a website, and yes found the pillow I liked, very happy with it, comfortable, supportive and love it.
15 januari 2026
Jack was extremely knowledgeable and…
Jack was extremely knowledgeable and helpful one of best reps I've encountered
28 mei 2026
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