Bought two Image serums. I have bought them many times elsewhere so know what they should be like. Both arrived very light and very obviously missing a lot of liquid. I contacted customer service, sen... Toon meer
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Do not order from this company. Look at their social media and see comments are turned off or restricted. Ordered suncream last month. One bottle basically empty but stilled sealed. Contacted th... Toon meer
Ordered Thursday night and order arrived Saturday afternoon. Brilliant service, wasn’t expecting that. They use DPD which I always find are fast. Order was packaged well. Ordered a Nioxin kit and will... Toon meer
Bought 1litre shampoo, double bubble wrapped and under that the lid was sellotaped down! So no issues with my delivery but obviously noted from before as they went to such lengths to make sure no spi... Toon meer
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Missing content from Image serums
Bought two Image serums. I have bought them many times elsewhere so know what they should be like. Both arrived very light and very obviously missing a lot of liquid. I contacted customer service, sent photos as requested and even a video showing the lack of content. The response was this was what it should be like as some space was needed for the dropper. I know that and I also know that these were missing a lot of content as I have bought many times before. Despite sending the photos as requested I was asked to call to the store - I don’t live locally so that would have been significant expense and I work full time. I have since read reviews about about fake products, not being an official Image retailer and poor customer service. Avoid
Best prices around on all hair products…
Best prices around on all hair products and delivered next day as always.
Great products at good price
I got the products I wanted at a cheaper price. The delivery was in the promised timescale although the tracking didn’t update until the day the products arrived. Items were well packed with no leakages.
Always buy all my image and other…
Always buy all my image and other branded skincare from beauty savers. Fantastic service and great selection of products. Continue the great works guys, my go to online store
we have purchased Image Skincare and…
we have purchased Image Skincare and Yon-Ka Paris products from Beauty Savers. They are either out of date or have been tampered with. There is no after sales service and they are not listed on the official stockist listing on Imageskincare.ie or Yonka.ie
Great price & quick delivery
Great price & quick delivery. Unfortunately lost a star as one item Moroccanoil protect & prevent spray had leaked so only ended up with half a bottle.
Arrived next day and in perfect condition
Made my first order yesterday (Fri), for a hairbrush. Was expecting it on Mon/Tues, but it arrived the very next morning!
I was nervous, because of the negative reviews - but they all seem to relate to expiry dates on products (so not relatable to a hairbrush at least).
No problems finding and ordering, and the product arrived in perfect condition, well packaged. Will definitely recommend for accessories such as hairbrushes.
Absolute rubbish
Ordered a main present for Xmas (ghd hairdryer) on the 12th December with a 4-7 day delivery, can’t get tracking on order and now Xmas eve ans still no hairdryer. Emailed 4 times to ask for tracking and tried calling several times with no answer! Wouldn’t recommend and I won’t use again
Very quick delivery
Very quick delivery. Item arrived well packaged and secure, no issues at all. Would definitely order from here again.
Great price
Great price, range of products and super fast delivery! 🚚
Fake product
I bought a 150ml bottle of K18 for €79.99 and straight away noticed it had a strange smell. After using it, I showed it to my hairdresser who confirmed it wasn’t a genuine K18 product. Really disappointed to have spent so much money on a fake item. Would not recommend buying from here.
Do not buy image products as they do…
Do not buy image products as they do not seem to be the true product - especially the serum. Very disappointed
Quick delivery
Ordered Thursday night and order arrived Saturday afternoon. Brilliant service, wasn’t expecting that. They use DPD which I always find are fast. Order was packaged well. Ordered a Nioxin kit and will be ordering from beauty savers again, thanks guys
Please do NOT purchase. Fakes!!!!
Please do NOT purchase. Waste of money. I bought several image products. Should have known prices were too good to be true..have used image for years. Products were NOT authentic. Threw them out. They wouldn't give me a refund as I had dumped the "original...ie fake! Boxes!. Contacted the actual company (image) and these guys are NOT authorized sellers/stockists. Also compared packaging and consistency of their products to my own authentic ones. They were absolutely different...as in packaging was fake and consistency of product totally different! Don't buy. God knows what's actually in the product. Wouldn't use them. Never again
Out of date product
This company sells creams at more or less full price but the product is out of date. They even try cut off the date at the end of the tube.
I did get a refund after plenty of emails but it seems they knew they were selling out of date products.
Quick and Efficient
Ordered 3 items from these yesterday and they were delivered this morning. So efficient. Well packed and arrived safely. I never received a confirmation email for my order or tracking but to be fair, once I had my order number I didn't mind. This site is excellent
Out of date/faulty product
I received an out of date product that also had a strange smell and different colour and consistency to usual. I contacted customer service and was told that it wasn’t out of date and that there was no issue with that batch. I asked for a replacement. They said they could not provide me with a replacement as it had been used. I explained that I had not yet used the product due to the reasons mentioned above. Refused to replace the product. Very disappointing customer service. Surely a simple fix would be to replace or refund a faulty/out of date product. I will not be buying anything from this company again. Avoid them at all costs.
Amazing service
Amazing service! I placed an order yesterday, and it arrived today. Super!
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