My initial contact was not good - seemed like they had just vanished but once we connected Service was good - the shoes (trainers) are ok but actually less height than my normal trainers? I did tell h... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I only wear it once so I can't give proper valuation. But I can say the size is perfect and it's conformable. The only thing is annoying is the right shoes is making some noise from bottom like if the... Toon meer
Bedrijf heeft geantwoord
An Achilles tendon rupture, an 'airboot' producing a severe limp and pain in my hip, so I thought I'd try an elevator shoe for the other foot. However, I could find no company catering for a wide (HH)... Toon meer
Bedrijf heeft geantwoord
Was looking for reasonably priced height increasing shoes, found these guys and they are UK based unlike other competitors. Great shoes and packaged so well matching x4 more expensive shoes ive brough... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Height we provide the best height increasing elevator shoes for men and women. UK based and podiatrist approved for cheap confidence. We believe it’s not being taller its what they make you feel. We got started when we wanted some quality shoes that add height. We wanted to provide something that no one else is offering a community of well-doers striving to that common goal and success in comfort.
Contactgegevens
Verenigd Koninkrijk
- +44 121 318 7945
- support@beheight.com
- beheight.com
3,6
Gemiddeld
103 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Auto reply promised a call in 1-2 days
Auto reply promised a call in 1-2 days. Thsat took 4 days to arrive, admittedly over the weekend. However we are at the end of the third day from auto reply and still nothing. The phone number on their website does not connect.
Recommend everyone stay away from these people.
4 september 2024
Review zonder uitnodiging
Antwoord van Beheight
Dear Dale,
I hope this message finds you well. I’m writing to confirm that we have successfully sorted out the issue you were experiencing. After further investigation, it appears that there may have been some miscommunication, possibly due to our emails ending up in your spam folder.
We’re pleased to hear that you’re satisfied with the replacement and that everything is now in order. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Thank you again for your patience and understanding throughout this process. We truly value your business and look forward to serving you again in the future.
Best regards,
Height Team
They do not reply
They do not reply. Shoes are way too small and they took 4 days for an auto reply. It was so a weekend but computers work 24/7
Website says hassle free returns which is a lie.
4 september 2024
Review zonder uitnodiging
Antwoord van Beheight
Dear Dale,
I hope this message finds you well. I’m writing to confirm that we have successfully sorted out the issue you were experiencing. After further investigation, it appears that there may have been some miscommunication, possibly due to our emails ending up in your spam folder.
We’re pleased to hear that you’re satisfied with the replacement and that everything is now in order. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Thank you again for your patience and understanding throughout this process. We truly value your business and look forward to serving you again in the future.
Best regards,
Height Team
Stitching a bit rough and not very…
Stitching a bit rough and not very comfortable for walking. Look ok though.
1 september 2024
Antwoord van Beheight
Thank you for your purchase and feedback! We're glad you like how the boots look. These boots are part of a new line, and we appreciate your input on the stitching and comfort. We’re always working in iterations to refine the details and ensure our customers get the best fit and quality. Your feedback helps us improve, and we’re committed to making each pair better for our customers' feet.
Thanks again for your support!
BeHeight will you please respond to my…
BeHeight will you please respond to my emails I wish to return my shoes which arrived yesterday. Why do you not have your return address on your website. Why make customers have to fight to return items.
30 augustus 2024
Review zonder uitnodiging
Antwoord van Beheight
Hi Carl,
I want to clarify from the start that we have an easy, open, and hassle-free returns process. We believe that the quick succession of multiple reviews from the same individual doesn't add up, and may be due to a competitor or other misleading intent.
That said, I have checked and can confirm that we responded to your initial email the same day, providing clear instructions on how to proceed with the return. Our return address varies depending on your location, which is why we don't have a single address listed on our website. We tailor the return address based on where the customer is situated to make the process as smooth as possible.
I also reached out again two days ago following your latest review, but we haven't received a response. Please double-check your spam folder for an email from support@beheight.com.
We are eager to resolve this and will await your reply.
Timestamps of our emails:
Thu, 29 Aug, 23:41 UK GMT
Sat, 31 Aug, 18:54 UK GMT
Thu, 5 Sept, 09:11 UK GMT
Thu, 5 Sept, 11:45 (from our generic mailbox) UK GMT
Thu, 7 Sept, 16:11 UK GMT
Looking forward to hearing from you.
The shoes are smart and comfortable
The shoes are stylish, discreet and comfortable. It is necessary to buy a size 1 or 2 bigger than your normal size to counteract the tilt from the heels.
5 augustus 2024
Antwoord van Beheight
Thank you for your feedback! We're glad to hear you love the style and comfort of our shoes. We appreciate your sizing tip and will take it into account to help future customers find their perfect fit. If you need any assistance, don't hesitate to reach out!
Antwoord van Beheight
Thank you for your review! We're pleased to hear that you received your order promptly and that you're satisfied with the quality of the product. We appreciate your support PJ!
Overall
Overall , Shoes are really nice . Size was okay and the service in general is just really good , the fact that you get discount codes for next purchases and spare bag is really nice . They do add height , not to sure if its the exact height increase as mentioned however its somewhat close to that thats for sure ,
20 juni 2024
Review zonder uitnodiging
Antwoord van Beheight
Thank you for your kind words! We're thrilled to hear that you’re happy with the shoes and our service, especially the discount codes and the spare bag. We're also glad the sizing worked out well and that you're enjoying the height boost. While we strive to provide an accurate height increase, we appreciate your feedback and will continue to ensure it meets expectations as closely as possible.
Thanks again for your support, and we look forward to serving you on your next purchase!
Shoes arrived pretty quickly
Shoes arrived pretty quickly, they are as advertised, fits perfect husband loves them
30 mei 2024
Review zonder uitnodiging
Antwoord van Beheight
Thank you for sharing your experience! We're delighted to hear that the shoes arrived quickly and fit perfectly. It's wonderful to know your husband loves them! If you need anything else, feel free to reach out.
Shoes were delivered quickly
Shoes were delivered quickly, matched the description and are good quality. Very happy, Thanks.
14 mei 2024
Antwoord van Beheight
Thank you for your review! We're thrilled to hear that!
Antwoord van Beheight
Thank you Micheal! We're so glad you're happy with your purchase!
An Achilles tendon rupture.
An Achilles tendon rupture, an 'airboot' producing a severe limp and pain in my hip, so I thought I'd try an elevator shoe for the other foot. However, I could find no company catering for a wide (HH) foot. I chose Beheight, for delivery, price (I only need the shoe for 6 weeks), and a soft trainer. I ordered one size larger to mitigate the wide foot, but in hindsight, I should have gone two sizes up. The shoe is very tight but allows me to walk with a much-reduced limp. Overall, I'm pleased with the compromise.
30 maart 2024
Review zonder uitnodiging
Antwoord van Beheight
Thank you for sharing your experience and feedback! We're glad to hear that the shoe is helping to reduce your limp and providing some relief. We appreciate your understanding regarding the fit and will take your insights on sizing into consideration. If you need further assistance or have any other needs during your recovery, we're here to help. Wishing you a smooth and speedy recovery!
Lovely shoes you can tell they are well…
Lovely shoes you can tell they are well made and add height. I went for a 4cm increase and much more confortable.
19 maart 2024
Review zonder uitnodiging
Antwoord van Beheight
It's great to hear that the 4cm height increase is both noticeable and comfortable for you. Enjoy your new shoes!
The shoes were much too narrow
The shoes were much too narrow and caused me a lot of pain and injury.
11 maart 2024
Antwoord van Beheight
We're sorry to hear that the shoes didn’t meet your expectations and caused discomfort. Your feedback is important to us. The pairs need a few wears to settle in but we will work on improving this.
Product arrived broken and cannot wear
Product arrived broken and cannot wear. Contacted customer services no response
14 februari 2024
Taxes not included
Shoes arrived today, didn't have the time to properly wear them yet but feel good and the size is great.
A big problem I have, living in Germany I know there are taxes on UK products now. However, most companies take care of it by having higher shipping costs. It's fine, but the company (apparently) does not do that. I paid 20 Euros in shipping (the higher of the two shipping options I had) ONLY to pay 20 additional Euros in Taxes after it arrives. If the company had said as much on their website, I would have ordered somewhere else or had at least known but I checked and they fail to have a single mention on their entire platform about it. That does sour the milk quite a bit.
16 februari 2024
Review zonder uitnodiging
Antwoord van Beheight
Hi Sophie, Thank you for your feedback and for bringing this to our attention. We're glad the shoes feel good and that the size is a great fit for you. However, we sincerely apologize for the inconvenience caused by the unexpected taxes. We understand how frustrating that must have been and appreciate your suggestion about providing clearer information on our website.
We have also improved our delivery partner services now to include the taxes so customers will not be liable for this in most EU countries and Worldwide. We'll review this matter to improve transparency and avoid similar issues in the future. Thank you for your understanding.
Antwoord van Beheight
Hi Dino,
Sorry for this, this is due to our delivery partner Royal Mail having delays, as posted in their delivery status updates for Jan 2024. I apologise but happy that we have now sorted this issue for you. Hope to see you again soon.
Koro leather 80
I ordered a pair of shoes, formal black, the koro leather 80. I ordered the size 9s and were way too small. I contacted customer services and I had to pay to return them but they sent my replacement out free of charge. I went up to a size 10 and they fit perfectly.
Will see how they do over time for wear and tear but I can’t fault the customer service and communication.
Cheers Ryan.
22 januari 2024
Review zonder uitnodiging
Great shoes look nicer in person
2 januari 2024
Great service well made and comfortable…
Great service well made and comfortable shoes delivered in a couple of days
29 december 2023
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