Benchmark Golf Reviews 

Coach Mark went above and beyond to help with my order. Quick response and more than helpful with my issue. Thank you.

Their automated customer service chat bot confirmed a shipping address change with me, but the shipping address was input incorrectly on their end and my package ended up in another state. However, Coach Nikki assisted in a swift and effective manner in order to correct the error!

It was touch and go for a while. I think the problem was a shared one between us. I Couldn't get anywhere with online chat (AI) but, once we made phone contact everything went smoothly. Thanks for your quick resolution.

Coach mark was very helpful with customer service!

I had a set up question and was lucky enough to speak with Coach Mark. He understood and answered my question immediately I could tell he knew his stuff. He was also very pleasant and professional. Thanks Coach Mark!

Mark responded to my question very quickly and he was very helpful. Great customer service!

Coach Mark did exactly what I needed once I finally got connected with him. He was prompt and efficient.
The problem I had was my fault and he was very understanding and patient with me.
I wish it had not been so difficult a process (3 days) finding and getting to him. Golf Daddy should streamline that process as I found it difficult to follow.

Coach Mark responded quickly and ensured I’d have product in time and was happy to help with any further questions. Great Service

Fast and easy return

I was helped promptly by Coach Mark when my pad wasn't quite as expected and they made it right. The product is awesome and I'm seeing improved striking in a very short time.

Coach Mark in the customer support team was EXCELLENT!! He helped me with an issue and fully solved the problem!
thank you Coach Mark!!!

Your product is absolutely terrible it’s so laggy and the app is always crashing it gets my phone so hot it takes a while for it to work back to normal the app is not accurate at all with swings freak yall and yalls products I want a refund now I don’t care about the 14 day policy I want it or im suing yall bc this has not helped me not one bit I tried and tried bc I thought it was user error but it’s not it’s yalls shitty app

Coach Mark got back with me in record time and solved my problem instantly. I appreciate his speedy response and his loyalty to your company, you have a gem in Mark he cares about the customers who support your business.

I reached out unsure where my order even was, and Coach Mark took it from there. He tracked it down, confirmed the details, and sent me the full tracking information so I wasn't left guessing. He was patient, professional, and stayed with it until everything was resolved — no runaround, no canned answers. That kind of ownership is rare in customer service. Whoever's reading this: Coach Mark is the standard. Promote him.

I had some problems with my hitting mat and coach Nikki was on top of it and helped me out by sending a replacement asap

Thank you coach Nikki. She was quick to respond (less than 5 minutes). I had the wrong shipping address down and she changed it. Hopefully the product is as good as the customer service.

Coach nikki was very helpful and was quick with responding to emails with my troubleshoot I had.

Coach Mark extremely helpful and knowledgeable. He was able to answer all of my questions and concerns. He rectified my issue which made me feel good about the Golf daddy purchase I made and his excellent customer service. You are lucky to have coach Mark on your team. I will definitely be promoting your product to my family and friends. Thank you!

Coach Mark was great at helping me get through a minor problem I had with my kit. They went above and beyond to make it right and get me taken care of!

Coach Mark was awesome to work with! We had a few issues with delivery, but Coach Mark was very prompt to answer and made every situation better. We still have not received our order, but Coach Mark's professionalism warranted a 5 star review. We are super excited to try our GolfDaddy product when it arrives!