Benham & Reeves Reviews 560

I am very happy with the letting services provided by Benham & Reeves at their Highgate office. In particular, Ivan Hrissimov is doing an great job.

Friendly and easy to deal with.

I have been renting my flat for last 4 years from this agency. I am very satisfied with their services and I recommend them.

The most unpleasant experience I’ve ever had with any estate agency. Was lied to multiple times from a manager, then called the management office who told me to raise a complaint with the person who lied to me. Incredible.
Update: I've since sent an email to the complaints department, they havent bothered to reply.
2nd update: Finally heard from them and the lady who called me is very kind.

Responsive team to respond to all types of queries and issues.

Benham has been helping me to find suitable tenant and set an appropriate rental fee that the tenant feels agreeable and I feel satisfied. Each time they find me professional tenants to rent the apartments. Thank you letting agent Dele Laeal to deal with the new tenant for me. I feel happy to have a good tenant. Thanks. Benham also look after the apartment utilities and perform inspections of the apartment to allow the tenant feels comfortable to live there. Thanks again too.

all staff very kindly and ready to give me answer

We received a very good service with fast communication by Di and Joanna. Everything was clear and assuring throughout the moving process.

Honestly the best experience I have had with an agent I didn’t get into the exact mechanisms of what is a company policy and what is not but for sure people here are gems who help whenever possible and genuinely advice based on what is best for you rather than try to manipulate you into one option or another because they want to increase their profits …etc.

For the two years I dealt with them I kept being surprised that my thinking of all best cases for me is matched and even surpassed by them any time I ask for advice I even told them that this is genuinely what kept me in until I left the country. I highly recommend them just go in person and explain what you want and need and hopefully you will get an honest opinion which is unfortunately rare these days.

Thank you again Zak, Denisa and the rest of the team I hope my words give the slightest of justice to how helpful you’ve been these past two years. All the best to all.

I have made a wise decision of working with B&R from last year - it's an absolutely professional, efficient and thoughtful team, helping me secure a reliable tenancy quickly and just before Christmas holiday! Special thanks to Jenny, Nick, Abbas, Zhou Wang, and Shali for their great and kind support, and I will recommend B&R to anyone who is looking for a letting agent in London.

My letting agent, Rahim Velji, is very professional and helpful.

Professional, responsive and accurate. Thank you

Rahim has been very helpful with my place in Beaufort Square. He met with me and recommended my flat, and he has always been available whenever I’ve had any issues or needed assistance.

I have only dealt with Anne via email a few times.

In all the years I have resided in London (having lived and moved to different parts of West London), I have not met a senior branch / team head who helped me through and through like Wesley has.

From helping negotiate the rent to recommending movers and cleaners, sorting our property management concerns, Wesley has always gone above and beyond. He didn’t have to but he always found ways to make life easier.

I recently faced a life and career transition that will require me moving back to my home country and Wesley helped me navigate the situation and approached my situation with empathy and humanity

I did not expect him to deliver and yet he did in this huge ask - I will always grateful to him for being the person that smoothens things out.

An absolute professional and importantly, a kind person. Thank you Wesley.

Excellent service with this company and especially with Yuan Luo too. He processed our renewal contract recently, very smoothly.

The Benham and Reeves team and Danish have been an excellent and professional group to work with. They are consistently prompt in responses and always make themselves available to respond to any concerns.

I had a great experience working with Nick Grossi at Benham & Reeves Colindale. He was professional, patient, and proactive throughout the entire process, always keeping me informed and ensuring everything moved forward smoothly.

He even assisted with matters that are often handled by solicitors, which I really appreciated. Having worked with many estate agents before, I can honestly say this was one of the best experiences. I would highly recommend Nick and the team at Benham & Reeves.

Kayleigh Weston managed my property for several years with professionalism and care. She handled matters efficiently and communicated promptly throughout.
I was very satisfied with her service and would happily recommend her to other landlords.

Excellent services