Bennett Jones Reviews 

1.982
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

I have just finished paying my IVA and I must say what a excellent experience I have had. The process was straight forward and I was kept informed throughout. It certainly was a great weight off my mi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just finished my IVA with these guys and can honestly say they are brilliant, no judgement, responsive via email if you have any issues and they make the journey very comfortable. Highly recommend 👌... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Ever since I made them aware I could settle my outstanding IVA they have stopped contacting me, not even the automated email response anymore. It feels like they don’t want me to pay off my balance ea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dealing with overwhelming debt and the stresses it can cause can be very overwhelming, I found Bennet Jones incredibly personal and a calm influence from start to the completion of my IVA. They list... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schuldbemiddelaar

Geschreven door het bedrijf

As a trusted IVA provider with over 20,000 clients, we have specialised in supporting individuals throughout their financial recovery journey for over 10 years.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

2K reviews

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Heeft 86% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(1.982)

88 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Customer Service is Awful

Whilst they are great at sorting out an IVA the customer service leaves a lot to be desired. A 5-7 day turnaround on emails is unacceptable and when you call nobody is free to talk to resolve your queries

24 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful and assistance the whole way through

Bennett Jones has made the whole process very straightforward and easy and I am now currently starting an IVA to help with my debt problems. I feel like I can rest easier now knowing I am going to be able to afford to live normally while paying off my debts and this is all thanks to the help and work provided by this company and I can now begin getting myself into a better start of my life and they had provided help along the way.

14 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

This company is brilliant. They helped me to control my debts. When I got seriously ill they helped to conclude my IVA. They're always professional and compassionate. I can't rate them highly enough.

10 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not even a star

Not even a star
I've been with this company for a couple of years
And I can't express my concerns over there handling of my income.
Utterly disgusting incompetent company.
It's my debt not my wife's or anyone else.
If you read this do not go with this company. What people say is there own choice, but evoid at any cost.

21 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

After many years of being in darkness…

After many years of being in darkness with my debts, I finally decided to do something about it, my IVA has now been accepted and I feel like I can breathe again! Thank you so much, you have saved my life.

20 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Started my IVA journey back in 2020…

Started my IVA journey back in 2020 after being up to my eyeballs in debt and struggling with the huge monthly repayments. Took me a while to make the leap and commit to an IVA but with Bennet Jones the process was very straight forward and everything made crystal clear.
I spoke a lot with a chap called Ralph who I can’t thank enough, they’re always there at the end of the phone if you have any questions and if your still struggling a simple phone call can put you at ease.
I’m now 1 month away from finishing my 5 year IVA and the relief I feel is like no other.
My life can finally start again without this black money cloud over my head and completely debt free.

Thank you Bennett Jones you’ve been amazing!!

12 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

​Amazing work reassuring

​Amazing work reassuring, considerate and professional, handled my situation to complete satisfaction and returning my sense of calm and peace of mind.

3 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bennett Jones the debt superhero

Can’t thank Bennett Jones enough without them I would still be in a huge pile of debt. Even when I was on the IVA there were times I was struggling and they understood me instead of disregarding my financial situation they gave me options like taking a break from the payment for a few months or even reducing the payment then when I was back on my feet again going back to the original payment plan. They always checked up to see how I was doing financially and all thanks to them I am now finished with all the debt.

4 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I cannot thank Bennett Jones enough

I cannot thank Bennett Jones enough. I have a lot of debt and couldn’t see a way out. It was beginning to impact on my mental health and I felt that ignoring it was the way forward. I’m so glad I made that call to Moneyadvice who then put me forward to Bennett Jones for an IVA. I finished the process today and it was approved and I honestly feel so much relief that I cried down the phone because I am so thankful. Words will never be enough to say how grateful and thankful I am but one thing I know for sure is that I can start my life again without worrying about money and the debt. Thank you so much for everything!

26 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

LIFE CHANGING!

Being a customer with £26,000 debt hanging over my head like a dark cloud, I can never praise the relief I experienced the moment I turned to Bennett Jones Insolvency Agency for help. The burden that finally happened to rest on my shoulders, in the form of heavy financial strains, has been uplifted through the keen and sensitive services of this renowned agency.

Bennett Jones Insolvency Agency came with a solution for my debts and professionally guided me into setting up an IVA that would last for 5 years in such a greatly informative manner with a feeling of concern throughout the overall journey.

The theme that came across from Bennett Jones was personal assistance; they took their time to understand my unique financial situation and provided a personalized plan that answered to my needs and all other relevant circumstances. It was such an individualistic approach that really put my mind at ease regarding trusting their services and feeling important as a customer.

Moreover, the transparency of Bennett Jones was great to see. From the first consultation through the completion of the IVA, every step taken along the way and the impacts were explained to me. This clarity obviously takes much of the confusion out of an inherently confusing process, which is important to me as I needed time to be at peace while deciding on a course of action.

Looking back, working with Bennett Jones Insolvency Agency could hardly have been more life-altering. They were able to offer me not only a practical solution to get myself out of debt but a great deal of emotional support during one of the most difficult times in my life. Because of their proficient and sensitive support, I am now on my path to financial stability.

In the end, if you feel that debt is burying you alive and it's insurmountable, then I highly recommend Bennett Jones Insolvency Agency. They are truly a godsend to those who wish to be free from their financial chains, helping and supporting and guiding through each and every step with professionalism and personal care. Trust in their success stories and let them lead you into a brighter, debt-free future.

Thanks again and special mentions to Kirsty and Craig.

Jessica x

31 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely shocking bunch

Absolutely shocking bunch, 2 years paying and now they want more in settlement than was owed in the first place. Avoid like the plague.

24 oktober 2024
Review zonder uitnodiging
Logo Bennett Jones

Antwoord van Bennett Jones

Hi Debbie. Unfortunately, we are unable to respond to your review as it concerns a relative of yours who is subject to an IVA with us. We are happy to discuss your concerns with you once we have the authority to do so. We always aim to ensure that all our clients are satisfied with our services. Please request your family member to contact us to discuss any concerns and provide authorisation for us to reply.

Beoordeeld met 5 van de 5 sterren

Truly a breakthrough a company that actually listens and understands

Truly a breakthrough a company of people that actually care and understand your concerns of being in financial difficulties very understanding caring and acknowledging your feelings Craig who called me was very helpful and clear in all aspects of the situation and completely put me at ease from the start to finish highly recommend to any one who’s in financial difficulties

14 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Help is just a phone call away- believe me.

I was in a really dark place and didn’t think that I could go on- I saw Bennett Jones advertisement and decided to give them a call. From that moment on. I was not alone, they supported me from the first day and that dark place gradually became a little brighter. They are always there through out- they don’t abandon you at all. Now I have paid my final instalment and I feel amazing- the clouds are gone and I feel like a different person- the Bennett Jones team are absolutely incredible- a safety blanket that helps. Please never feel that no one can help- call Bennett Jones and your life will change for the better.

7 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I found Bennet Jones 5 years ago was…

I found Bennet Jones 5 years ago was really struggling financially. They helped me set up my IVA and the process from start to finish has been amazing.

The support I have been given over the last 5 years goes above and beyond what I expected.

Would highly recommended If your struggling with debt please don't bury your head in the sand it's an easy process for managble payments every month and know more hiding behind the sofa.

Thanks to everyone at Bennett Jones.

Glen Lawson

3 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bennett Jones were such a good company…

Bennett Jones were such a good company they helped me with my IVA to get on top of my situation. Bennett Jones listened to what problems I was having especially when it was to do with work and contract and changing hours they gave me holiday periods and now my IVA has now finished. So, Bennett Jones thank you very much for your kindness and help while I was paying of my debts to creditors.

1 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Patient and understanding debt management advice

From the beginning to the end of my five year journey to take control of my debt everyone at Bennett Jones have been nothing but kind and supportive. Always supporting me without making me feel uncomfortable about my circumstances and explaining everything very patiently, showing understanding of how difficult this can be for someone to undertake and guiding me gently through concerns and daft questions. Thank you for your assistance in taking back control and making a fresh start after a particularly challenging time in my life.

7 juni 2024
Review zonder uitnodiging

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