berbercreations.com Reviews 18

I’ve had this rug for a couple of weeks now and I really like it. It feels well made and has a nice thickness to it without being too heavy.

The colors are a bit warmer than they looked on my screen, but honestly it works better in my space than what I was expecting. It gives the room a softer, more cozy feel.

When I first opened it, it had that natural wool smell, which went away after a few days. Not a big deal, just something to mention.

It’s not perfectly “uniform” like store rugs, but I think that’s the point—it feels more real and handmade, which I appreciate.

Overall, I’m happy with it. It looks great, feels good quality, and I’d definitely consider buying another one in the future.

As an interior designer, I’m very selective with the pieces I source for my clients, especially rugs, and this one did not disappoint.

What stood out immediately was the quality of the wool and the overall construction. It has that beautiful, substantial feel underfoot without being too heavy, and the texture adds just the right amount of depth to the space.

The tones are particularly well balanced—soft, earthy, and easy to work with. They read slightly differently depending on the light, which I actually appreciate because it gives the room a more layered and lived-in feel rather than something flat or overly uniform.

I also love that it doesn’t feel mass-produced. There’s a subtle variation in the weave and finish that makes it feel authentic and thoughtfully made, which is exactly what I look for when creating spaces that feel warm and personal.

It integrated seamlessly into the project and really helped tie everything together without overpowering the design.

Overall, a beautiful piece and a great experience—I would absolutely source from here again for future projects.

Just got my Moroccan rug and it looks really nice. The craftsmanship is clear and it feels soft. It fits well in my space and looks like the photos. Happy with it.

Had a custom Moroccan rug made and they guided me with choosing the colors. I wasn’t sure at first but they made it simple. The craftsmanship is solid and it feels soft underfoot. I’m happy with it.

The Moroccan rug looks great in my living room. You can tell it’s handmade and the craftsmanship is there. It’s also quite soft. Took a bit of time to arrive but nothing unexpected.

I bought 6 rugs directly from this seller instead of via Etsy. They were ordered in April 2023. Five of them are great although they took a lot longer to produce and ship (3 1/2 months) than I was told when i ordered them, and one rug wasn’t delivered with the other 5 and
was separately sent to me after I notified the seller of the missing rug.

Unfortunately one of the rugs was 6 inches shorter than what I ordered and wasn’t long enough to contain the furniture in the room for which I purchased it. Initially Oumaima said they would make a new rug for me and I could send back the one that was too short.

Nearly 9 months later, in late March 2024 (almost one year after the original order), after multiple follow ups on the status of the new rug, Oumaima said the new rug was drying and asked me to weigh the rug I was sending back (they were paying for shipping). When I told her I didn’t have a way to weigh it and asked her to weigh a similar rug, she stopped replying and after 3 follow ups over 2 months, I gave up. She has blocked me on Etsy.

It’s very disappointing to have a seller make a mistake, give you hope of a resolution and then disappear completely. I was VERY patient with all the delays and appreciative of the offer to replace the rug, but ultimately I never got the replacement rug. Not cool.

They have charged me over $6500 for a custom rug, delivered a damaged and discolored rug, offered to remake instead of giving me my money back and now wont provide an update on when they will deliver the rug. I have had to reach out to my bank about fraud so they can notify their bank in Morocco. Absolutely terrible communication from the owner.

Update 12/17/2025 after the vendor posted a response: Oumaima, I have written proof which I have submitted to trustpilot with all the images of our communication where you have not responded. I see that you have negatively reviewed my business on google after lying about delivering this product which you did not, so I am going to use the proof I have and submit it on Google about your business Berber Creations. I have provided you no service from my business and instead you were the one providing me a product, so it is inaccurate and wrongful of you to leave a bad business review on my profile under the name Soufiane BA. For anyone looking for proof about this vendor, please visit my business Hyrel Mathias Interiors, LLC where Oumaima has left a damaging review after robbing me and my clients off their money and leaving me to deal with distressed clients after one year of being unresponsive. In 2024, they delivered another rug that was discolored of which I have written communication proof during which they offered a 10% discount. The particular order is a custom 16 foot x 16 foot rug which arrived in Seattle in June 2025 after placing the order in January 2025 and it was completely discolored and in poor condition. The vendor themselves admitted to it being in poor shape but refused a refund, instead offered to remake the rug and promised delivery of it in October 2025. After multiple attempts of reaching out, the last response from them was on November 19th 2025 saying they need more time. After repeatedly asking for a delivery date, there has been no response from the vendor which led me to having to involve our banks. Absolutely shameful business practice from this vendor. Additionally, they lured me off of Etsy saying they work with designers all the time so they could process transactions without Etsy fee. My bad on trusting them!

Beautiful rug for my condo! Stunning end product.

The craftsmanship on this Beni Ourain rug is absolutely incredible, you can truly feel the generations of expertise that went into creating this beautiful piece. The customer service was incredibly helpful in guiding me through the sizing options and answering all my questions about the different rug styles.

Just got my Mrirt Moroccan rug from Berber Creations, and I'm over the moon! 🌟 The quality is amazing, and the weaving process updates were a nice touch. Super fast delivery, and the rug arrived looking flawless. Overall, a fantastic experience! Highly recommend for beautiful rugs and top-notch service! 👏😊

I recently bought a stunning Moroccan wool rug from Berber Creations, and I couldn't be happier! The rug is not only visually captivating but also incredibly soft and durable. It's like having a work of art in my living room. Berber Creations also impressed me with their exceptional customer service. They patiently guided me through the selection process, ensuring I got the perfect rug for my home. The rug arrived swiftly and in perfect condition, thanks to their careful packaging and delivery. If you're looking for a top-quality Moroccan wool rug and a fantastic customer experience, Berber Creations is the place to go.

Excellent service. Wait for my rug to arrive with so much excitement!

Oumaima - of Berber Creations (BC) was extremely helpful in assisting us in purchasing our new rug. Communication throughout the whole process was excellent. In terms of quality BC matched the colors in the picture of the rug perfectly to the actual rug. Weaving of the rug was superior in nature compared to other hand made rugs we have looked at.The price of the rug was actually a little lower then simllarly sized hand made rugs on Etsy. In summation our experience with Berber Creations was outstanding.If you purchase a rug from BC you will not be disappointed. We give BC our highest r.ecommendation.
DK

I absolutely LOVE these rugs. I got one to start with, and then had to go back for two more! Still wondering if that’s enough…. Great quality, beautiful colours and design, good prices and amazing services! Perfect all around :)

We're so happy with our rug. Beautiful beyond expectations and great shopping experience. Oumaima answered our many detailed questions before ordering. Highly recommend!

I was nervous to spend $ on a rug to be made in a foreign country BUT I’ve been delighted by my experience with Berber Creations. Ms Bahou helped me with all my questions before ordering. She sent me a photo of my rug on the loom and kept me apprised of its progress. I absolutely love this rug and would gladly buy another from Berber Creations.

Excellent quality. Delighted with our new rug. Oumima was excellent throughout as a point of contact . Wouldn't hesitate to recommend.

the rug i ordered arrived pretty quick (5-6 weeks) and it’s so soft and very beautiful. looks exactly as i ordered and was beyond my expectations. would definitely order here again. communication was A+