Betano UK  Reviews 

Signed up via a promotional link concerning a welcome bonus. When I got into my account I found out that I was unable to claim any bonus whatsoever. Support says that it is a 'business decision'; however this makes no sense given I have not even played on the site yet. Don't waste your time.

Irene was so helpful with my query. Greatjob

Jim was very helpful, thank you!

Sheigh was extra helpful to apply an offer that messed up from a glitch - no issues placing bets or taking my free ones, looking forward to using!

Do not trust this bookie, another spin off of betvictor,
Misleading signup offers, challenges support staff for them to be rude and ignore me.
Threaten with trading standards they blocked me from communicating.

Early days but seems a really good site with good bonus offers and good customer service (Gina was very helpful).

Annamaria was very helpful. Actually I was struggling to find my welcome offer. She kindly assisted me with the welcome bonus manually. Extremely satisfied with the quick customer care service!

Seit jahren dabei nur positives alles zugänglich und übersichtlich slot Auswahl sehr gut und Kunden Service top hilfsbereit freundlich alles in allem empfehlenswert:)

Dealt with Laura who was amazing and very helpful!! Thanks Laura!!

Harvey was great. Resolved my issue very quickly.

Fast response from the live chat and we’re very helpful. Spoke to a Chantelle who couldn’t have been any more helpful. Thanks

Made a typo on setting up an account. Vicki was helpful on livechat and fixed the issue for me quickly. Site seems a good layout and time to have some fun but hopefully not lose to much £££$$$£££! :)

Honestly I would just avoid. Any bonuses I had to beg for them on live chat then after they've credit it my whole account bugged. Logged in a month later do the same bonus and nothing, back to live chat with screenshots to complain and ask why I still have a bonus active that was already credit over a month ago? You tell me. Raised a complaint with the bug expecting my bonus but was told to sling it. Small bonus but poor customer service. Just avoid if your looking to join to use any bonus. Plenty of other sites out there that credit them without you having to contact support and beg for them. They told me the glitch was on my side by the say, unbelievable. 3 days later they finally removed the bogus fake promo showing in my account that they credit the month before. Look if you can't provide a solid reliable site for customers to use, how are you expecting people to not complain and leave a bad review after bringing it to your awareness? Complete clown show.

Jim on the Chat was good, got removed from promotions for no reason though and won’t tell me why

Honest. Trust. Thank you Gina.

Ana was extremely helpful.
I opted in as a new customer and mistakenly placed a bet on a sports bet instead of football.
She kindly assisted me with the welcome bonus manually and was super helpful

my first review was 5 stars as the site was great until today i tried logging in to find they’ve closed my account with my consent, they also haven’t provided a reason for the closure so ill now be updating the 5stars to a 1 star.

fast reponce from live chat, Active and fresh daily promos/free and adding funds promos, and a great selection of games, if anyone is looking for a new Casino site to play, from Sports to slots, Betano is one of the choices i would look into

Best of Luck all

Sheigh is a wonderful employee of this establishment and deserves the best