Better Batt Reviews 

Clear explanation of the reason for delay in shipping (overseas part) and a date for resolving the issue which has been met. With ongoing feedback in the interim great customer service.

Would just like to say, I am very pleased with the replacement laptop battery I purchased from Better Batt recently.
It outperforms the original Dell unit from when it was brand new, so very happy with the purchase...

First class service from this business. Excellent follow up. Definitely recommended.

I contacted Better Batt as i had made an error with my online order.
A quick ph call was all that was required & my issue was resolved.
Very professional and prompt service to rectify my error.
Their on line web page was easy to navigate as well as having warnings in certain batteries that couldn’t be used in certain electronics. The batteries I purchased were compatible with my cameras.
I have purchased before & will do so again from Better Batt.
Brendan,
Bendigo

Terrible service after waiting for a week I didnt receive my computer battery , just the fake HP ink cartridge. Which I bought for free shipment of total parcel. Agent then says in fine print it says backorder for two month time in August. I ask them what can be done to expedite the process and next thing I get an email they cancelled the battery part of the order . Really unprofessional

When I needed to return my order, completely owing to my mistake, I was treated, politely and efficiently and the money reimbursed as soon as possible.
Great to deal with.

I bought the wrong battery recently. When I received it and saw my mistake i contacted Better Batt. There was no problem in getting a refund, which I have now received.
Really good after sales service.

I received a faulty battery for my laptop, the help desk listened, gave me some instructions and resolved the issue quickly and fairly. Replacement battery was sent out promptly.

I made an order then realised I needed additional items. I called and my first order was cancelled and I placed a second order. My first payment was refunded promptly and my second correct order arrived within a few days. All round great service!

I ordered two items. One arrived. I sent one email to inquire, received a prompt reply and now have Australia Post tracking information. All good. Quick and efficient.

Gave lots of good detail about how to test the battery

When they saw it was a manufacturer issue they refunded with no issue

Better Batt's service is without a doubt world class, and their customer service is second to none. Excellent after-sales service. Excellent price/quality ratio.

Because I ordered the wrong item, I was satisfied with the exchanges service. They even referred me to a different source who had the exact item in stock. Excellent customer service

Batt gave me an alternative source and it was simple as ABC. Really appreciated them giving me an alternative source rather than a fob off (which would normally be the case). They have helped me in this manner on a number of occasions, I'm very impressed with the work methods and customer service. Ken

Elcana from Better Battery was helpful and followed up on delivery

The team at Better Batt were very helpful and professional, Thankyou Tony.

Elcana was great to deal with when I had a faulty battery. She made the whole return process very simple and took ownership of my issue. I never felt in the dark at any point.

Issues will happen but what's important is how companies deal with them. In this case Elcana and Better Batt did a great job.

I would have no issues buying again from Better Batt.

You seem to be doing all you can to keep your customers happy.

Great responsive and quick service. I was impressed with the returns service as I ordered the wrong product, quick and fair. They even provided a referral to an alternative supplier with the correct part in stock.