Very very easy process to purchase XS Protection insurance for an up and coming car hire trip to France. Premium was fantastic value for money with 7 days cover from Bettersafe.com costing only margin... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Have used for a number of years. Unfortunately had a problem with a pothole in France. Hire car company charged for excess for damage. Better safe claim was handled immediately with clear instructions... Toon meer
Bedrijf heeft geantwoord
Have used this company for many years. Fortunately I've not had to claim on any policies but the setting up process and documentation is simple and clear. The cost is fantastic and CONSIDERABLY chea... Toon meer
Bedrijf heeft geantwoord
Always a personal and friendly service. I had a problem buying online and got a phone call back the following morning. All sorted by phone by a lovely worker, Kate. We have used Bettersafe for several... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bettersafe.com is an insurance broker that specialises in selling excess products like car hire excess insurance, private car excess insurance, home excess insurance, travel insurance, income protection insurance, commercial vehicle excess insurance and gap insurance.
Contactgegevens
Unit 2, Building A, Marvan Court, 1 Waldegrave Road, TW11 8LZ, Teddington, Verenigd Koninkrijk
- +44 (0) 20 3740 4431
- enquiries@bettersafe.com
- bettersafe.com
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Antwoord van Bettersafe.com
Hello Kevin, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Straight Forward
Very simple process to follow to get a quote. Price was very competitive.
2 juli 2026
Antwoord van Bettersafe.com
Hello Mark, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Antwoord van Bettersafe.com
Hello Tim, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Good purchase and easy to complete
Good purchase and easy to complete. Hopefully will not test the pricess of a claim but all good so far hence 4 rather than 5 stars.
2 juli 2026
Antwoord van Bettersafe.com
Hello Brian, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Antwoord van Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
A great product that saves hundreds of…
A great product that saves hundreds of pounds compared to on site car hire excess insurance. Very easy renewal, with loyalty discount.
29 juni 2026
Antwoord van Bettersafe.com
Hello Aled, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Annoyingly the paperwork didn't come…
Annoyingly the paperwork didn't come through which amongst the holiday bookings we didn't spot. Rental company insisted on seeing it.. unusual... couldn't find it so had to pay. An expense we didn't need. Also didn't come through in a previous year so lesson is to watch the emails as they don't always arrive from them.
8 juni 2026
Antwoord van Bettersafe.com
Hello, We're sorry to hear that you did not receive your documents.
We have reported this to our IT team, and a member of the team will be in contact with you shortly to discuss the matter further. Best Wishes, The Bettersafe Team.
A genuinely great company to deal with.
I took a years car hire excess insurance out after reading good reviews for bettersafe before our holiday to Corfu.
After returning the hire car at the end of our stay I was accused of damaging the paintwork on an already well dented car, even though I took video footage before and after showing the car was exactly the same as when I picked it up.
After a bit of a stand off I had no choice but to sign the paperwork and lose the most part of my sizeable deposit on my credit card as I didn't want to miss our return flight.
Back home the next day I rang bettersafe to explain the situation to a helpful customer service chap.
A few hours later I received an e mail advising me what was needed.
I immediately got working on all the information/ paperwork required and sent it back on an e mail the end of the same day.
I received a confirmation e mail the next day, then ones keeping me informed on how it was progressing over the next few days
Then finally about 4 days after my first contact with bettersafe I received my final e mail telling me my claim had been successful and the full amount I'd lost from my deposit would be paid into my account in 1-5 working days.
I looked at my account the following day and the money had been payed in.
I can honestly say my experience with bettersafe couldn't have been better after such a bad ending to a up untill then lovely holiday.
It's unusual for me to write a review about anything but after getting the type of service I received I thought it only right.
I can wholeheartedly recommend bettersafe and will be renewing my insurance with them once this year's is over.
22 juni 2026
Review zonder uitnodiging
Antwoord van Bettersafe.com
Hello Andy, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Being with them for a few years have…
Being with them for a few years have not made any claims but I am sure they will be aright
24 juni 2026
Antwoord van Bettersafe.com
Hello Grafton, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Antwoord van Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
I hired a 9 seater people carrier and…
I hired a 9 seater people carrier and had to ring to confirm it was covered.Spoke to a lady called Sarah who could not have been more helpful.Found the cover perfect for my needs.Would definitely buy cover again.
19 mei 2026
Antwoord van Bettersafe.com
Hello John, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Great Value Big Saving
Why buy this insurance from car hire people when a years policy from Bettersafe is less than they charge for 2 weeks hire !!
22 juni 2026
Antwoord van Bettersafe.com
Hello Robert, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Staff are very helpful for me the price…
Staff are very helpful for me the price was reasonable
22 juni 2026
Antwoord van Bettersafe.com
Hello Christopher, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Antwoord van Bettersafe.com
Hello Russell, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
XS, CDW SLI insurance customer service by phone
Helpful, efficient and knowledgable customer services phone staff, administering an excellent XS, CDW and SLI product for worldwide care hire.
19 juni 2026
Antwoord van Bettersafe.com
Hello David, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Antwoord van Bettersafe.com
Hello David, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Very very easy process to purchase XS…
Very very easy process to purchase XS Protection insurance for an up and coming car hire trip to France. Premium was fantastic value for money with 7 days cover from Bettersafe.com costing only marginally more than what the Car Hire company wanted for the same policy per day!!! This was a very good purchase for me.
15 juni 2026
Antwoord van Bettersafe.com
Hello Nick, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Very Easy to Set Up
15 juni 2026
Antwoord van Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
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