Called twice to ask questions before buying a policy. No long hold times, no jumping through endless hoops. Humans picked up the phone and were helpful, polite & professional. I could not wish for mor... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Bettersafe provide me with a safety net and to become less anxious about the US car insurance minefield when renting cars. I have visited the US many times and lived there on two separate occasions bu... Toon meer
Bedrijf heeft geantwoord
Very very easy process to purchase XS Protection insurance for an up and coming car hire trip to France. Premium was fantastic value for money with 7 days cover from Bettersafe.com costing only margin... Toon meer
Bedrijf heeft geantwoord
Have used for a number of years. Unfortunately had a problem with a pothole in France. Hire car company charged for excess for damage. Better safe claim was handled immediately with clear instructions... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bettersafe.com is an insurance broker that specialises in selling excess products like car hire excess insurance, private car excess insurance, home excess insurance, travel insurance, income protection insurance, commercial vehicle excess insurance and gap insurance.
Contactgegevens
Unit 2, Building A, Marvan Court, 1 Waldegrave Road, TW11 8LZ, Teddington, Verenigd Koninkrijk
- +44 (0) 20 3740 4431
- enquiries@bettersafe.com
- bettersafe.com
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Bettersafe.com
Hello Brian, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Second year with Bettersafe
This is my second year with Better safe. Fortunately, having rented cars abroad on 3 separate occasions, I have not had to claim so I cannot comment on that aspect of the policy or service.
However, I chose Bettersafe for the following reasons. Firstly, the policy wording is much-more straightforward than many competitors. The schedule is only 6 pages and is written clearly. Secondly, the cover levels, and cost, are comparable to most other providers including those shown on 'Which?' as Best Buys of Recommended Providers. In fact Which? incorrectly state that some events/parts of the vehicle are not covered, when in fact, they are. The only significant 'omission' in cover is that Personal Belongings are not covered. However, they are protected under our general Travel Insurance policy. This policy focusses on the 'car' not wider insurance risks. All good so far.
1 oktober 2025
Antwoord van Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Antwoord van Bettersafe.com
Hello John, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Easy no fuss to renew and with a…
Easy no fuss to renew and with a discount for existing customer. Also needed to claim this year for a small dent picked up in carpark - settlement was easy and quick. I happily recommend this company.
26 september 2025
Antwoord van Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Very clear website and purchasing…
Very clear website and purchasing process, as well as excellent prices for good coverage. I bought a worldwide annual policy with included CDW and SLI cover. Of course the real test will be if I ever have to make a claim, but after reading the reviews I have no doubts that it would be similarly efficient.
23 september 2025
Antwoord van Bettersafe.com
Hello Colin, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Renewal is easily done online
Renewal is easily done online. Very reasonable priced. Covers worldwide.
20 september 2025
Antwoord van Bettersafe.com
Hello Karen, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Competitive pricing
15 augustus 2025
Antwoord van Bettersafe.com
Hello Jackie, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
A must have alongside any car hire booking
An excellent customer service and overall company with competitive prices. They are really responsive via email which helps hugely when navigating a claim.
I would never hire a car without their insurance which is so much cheaper them through car hire companies or brokers and much more reliable.
21 augustus 2025
Review zonder uitnodiging
Antwoord van Bettersafe.com
Hello Angus, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Great Savings On Car Hire Excess Protection
Continue to use BetterSafe to provide Excess Insurance when I hire cars several times during the year providing me peace of mind and great savings in not taking up the car hire company's insurance.
However, in latest renewal realised that schedule shows 10:00 to 23:59, rather than 10:00 to 10:00.
This should have been clear at time of renewal, hence 4 stars.
17 september 2025
Antwoord van Bettersafe.com
Hello Chris, Thank you for your feedback — it's much appreciated.
Regarding the timings on your schedule, a member of our team will be in touch with you shortly to discuss this further.
Best wishes,
The Bettersafe Team
Does exactly what I need
17 september 2025
Antwoord van Bettersafe.com
Hello Ronnie, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Always easy to deal with.
Always easy to deal with.
Renewal was so easy, took no more than a minute or two.
17 september 2025
Antwoord van Bettersafe.com
Hello Dale, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Antwoord van Bettersafe.com
Hello Stephen, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Renewed my policy today
Renewed my policy today. This year, I unfortunately had to make a claim when our hire car was damaged whilst parked. I took photos, reported to the local police and got their report. I paid the car hire company for the damage and received an invoice and a receipt, all submitted to Bettersafe on my return. The claim was settled within a few days.
15 september 2025
Antwoord van Bettersafe.com
Hello Stuart, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Antwoord van Bettersafe.com
Hello Stuart, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Got a price of around £9 for a days…
Got a price of around £9 for a days insurance on a well known comparison website. When I clicked through to purchase I had to enter all my details again and the price had risen to £11. Not a great customer journey.
10 september 2025
Antwoord van Bettersafe.com
Hello John, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Antwoord van Bettersafe.com
Hello Keith, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Antwoord van Bettersafe.com
Hello Jake, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Easy to get policy in place.
8 september 2025
Antwoord van Bettersafe.com
Hello Mr Searle, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Antwoord van Bettersafe.com
Hello Kevin, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Very easy to apply and in my opinion…
Very easy to apply and in my opinion very good value.
3 september 2025
Antwoord van Bettersafe.com
Hello Rob, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
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