Bettersafe provide me with a safety net and to become less anxious about the US car insurance minefield when renting cars. I have visited the US many times and lived there on two separate occasions bu... Toon meer
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Lees wat reviewers zeggen
Bought annual cover on line. SIMPLES! Price most acceptable.Response timegood, Hopefully I shall feel as satisfied in July 2027.
Bedrijf heeft geantwoord
Very very easy process to purchase XS Protection insurance for an up and coming car hire trip to France. Premium was fantastic value for money with 7 days cover from Bettersafe.com costing only margin... Toon meer
Bedrijf heeft geantwoord
Have used for a number of years. Unfortunately had a problem with a pothole in France. Hire car company charged for excess for damage. Better safe claim was handled immediately with clear instructions... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bettersafe.com is an insurance broker that specialises in selling excess products like car hire excess insurance, private car excess insurance, home excess insurance, travel insurance, income protection insurance, commercial vehicle excess insurance and gap insurance.
Contactgegevens
Unit 2, Building A, Marvan Court, 1 Waldegrave Road, TW11 8LZ, Teddington, Verenigd Koninkrijk
- +44 (0) 20 3740 4431
- enquiries@bettersafe.com
- bettersafe.com
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Bettersafe.com
Hello Gary, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
excellent company
excellent company, i had the misfortune to claim and it was handled without fuss
15 maart 2026
Antwoord van Bettersafe.com
Hello Julian, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Antwoord van Bettersafe.com
Hello Ian, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Antwoord van Bettersafe.com
Hello George, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Very easy site to navigate
Very easy site to navigate, cover appears good.
But hope never to have to use it.
6 maart 2026
Antwoord van Bettersafe.com
Hello David, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Really easy website to use
Really easy website to use, and great price for 12 months cover.
4 maart 2026
Antwoord van Bettersafe.com
Hello Nick, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Easy and straightforward forward
Easy and straightforward forward.
All done 5 minutes and great price
4 maart 2026
Antwoord van Bettersafe.com
Hello Wayne, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Antwoord van Bettersafe.com
Hello Simon, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Online booking
Straight forward form to complete, information provided easy to follow and understand. Received immediate confirmation and necessary documents.
23 februari 2026
Antwoord van Bettersafe.com
Hello Jacqui, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Antwoord van Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Easy, quick process
Easy to get a quote, price was very competitive for annual cover, definitely recommend
20 februari 2026
Antwoord van Bettersafe.com
Hello Nick, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Antwoord van Bettersafe.com
Hello David, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Antwoord van Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
I ended up paying twice and haven't…
I ended up paying twice and haven't managed to secure a refund yet
12 januari 2026
Antwoord van Bettersafe.com
Hello Louise, thank you for your feedback.
It appears that a member of the team has responded to your email regarding the transactions. We have also forwarded your message to our Customer Service team, who will be reaching out to you again shortly to provide further assistance.
In addition, we have formally registered this matter as a complaint. A member of the team will be in contact with you to ensure it is reviewed and resolved appropriately.
Please accept our sincere apologies for any inconvenience caused, and thank you for your patience.
Best Wishes, The Bettersafe Team.
Easy to purchase and good value for…
Easy to purchase and good value for money. A good place to buy these important products.
13 januari 2026
Antwoord van Bettersafe.com
Hello David, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
The page was unclear about all the…
The page was unclear about all the different daily rates. Payment was painful! Required 4 attempts to get through.
16 februari 2026
Antwoord van Bettersafe.com
Hello, Thank you for your feedback. We’re sorry to hear that you experienced difficulties while using our website.
Regarding your comment about the page being unclear about the daily rates, we would appreciate it if you could kindly provide a bit more detail so that we can investigate this further.
A member of our team will be in touch with you shortly. We have also informed our IT team about the payment issue to ensure it is reviewed promptly.
Please accept our sincere apologies for any inconvenience caused. Best Wishes, The Bettersafe Team.
Antwoord van Bettersafe.com
Hello Brian, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Auto renewal should be outlawed
Auto renewal should be outlawed, without this Id give 5 stars, as Bettersafe have it its only a 1 star from me
13 februari 2026
Antwoord van Bettersafe.com
Hello,
Thank you for your feedback. We’re sorry to hear that you’re unhappy about the introduction of auto-renewals. We’ve registered your complaint, and a member of our team will contact you shortly to follow up.
In the meantime, if you would like to opt out of auto-renewal, please email us at enquries@bettersafe.com, and we will gladly arrange this for you. Best Wishes, The Bettersafe Team.
Always choose Bettersafe
I've been booking with Bettersafe for years now and they make everything fast, straightforward and easy!
12 februari 2026
Antwoord van Bettersafe.com
Hello Margaret, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Antwoord van Bettersafe.com
Hello Elizabeth, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
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