Used to be an ok casino with a great loyalty shop. Gone down hill since removal of this and when asked about they will just say it’s coming blah blah blah. Never have any free spins or good will anymo... Toon meer
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Overall Betti isnt too bad, good selection of the top games and providers. Where it falls down is the Withdrawal process. Painfully slow and limited to £2000 at a time. The option to lock withd... Toon meer
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What an awful site every single game dead spins over £70 on 20p stake 1 bonus which paid £6. 1 of the slots actually showed 3 bonus symbols but when the spin finished it randomly disappeared absolute... Toon meer
Bedrijf heeft geantwoord
Played on this site for 8 months.Never had any issues withdrawing,rtp of games is a little lower than other casinos.Good choice of popular providers. Customer services were very helpful when verifying... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
About us Betti1 Casino was actually built by people who love to play. People who, after years of working behind the scenes in the gambling industry, realized that most sites feel a bit robotic and "one-size-fits-all." So, they took things into their own hands and decided to change that with one simple goal - Create a transparent, energetic space where professional experience serves users’ passion for the game ! Moreover, here at Betti1, we believe rewards should actually mean something. So our promotions are built around you - our users —timed and tailored to each and every specific playstyle. That way either you play for fun or play to win big, we make sure the perks match the energy you bring. That’s why at Betti1, everyone is their own VIP. Our game library is just as hand-picked as our rewards. We’ve filled it with the world’s best slots and live casino games, choosing every title for its fairness and entertainment value. And all that backed with a rock-solid, secure system, offering a wide range of trusted payment methods, and handling everything in the background so you can stay focused on the fun. Betti1 is a platform built by players, for players, where safety and excitement go hand-in-hand
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- betti1.com
2,1
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329 reviews
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Withdrawal system is really not great
Ive been playing on betti for over a year now maybe close to 2. I love their games and they always have great bonus offers and little freebie spins they offer, their live chat is always available and no matter the time you will never wait more than 5 minutes to speak but the withdrawals have always been an issue even after verifying everything they continue to reject the withdrawal again and again and again until mostly i end up just spinning it again and using the funds this is usually ok with me as i enjoy playing but i recently made a withdrawal of €2000 my actual winnings are 3200 but the max i can take in one go is 2000 anyways as expected it was rejected and sent back to my account they said they need more verification, i provided the card id used bank statement etc but it again was returned so i contacted customer services a few times and they basically informed me they required proof of a previous card i had used to deposit with, a card i no longer had as it had been cancelled and i havent had since oct 2024, i obviously do not have this in my possession nor can i get proof of the card as i only use my new card the one id deposited with to win these winnings, anyways this is a heads up to any new players out there, if you play here upload any new cards before you play to avoid this horrible situation im in, i think its very unfair personally most casinos only require proof of id and proof of the card used to deposit and win, ive never heard of asking for a card that hasnt been used in four months to be able to fairly withdraw your winnings.
Ive been a loyal customer but they wont oversee this apparant rule so everytime i log in i see the 3000 sitting there knowing i cant have it.
As with other people i am prepared to update this to a 5 star if theres someone who can help me with this situation from betti as really and truly the withdrawals is their only downfall to be fair.
Anyways just a heads up for any new players to avoid any dissapointment and happy playing everyone 😊
2 maart 2025
Review zonder uitnodiging
Antwoord van Betti1
Thank you for your trust and for being a valued member of the Betti family! We really appreciate your time and loyalty.
A proof of ownership of the card used is a standard procedure to ensure all transactions are secure. If you no longer have the card, a bank statement showing a transaction made with it or a proof of cancellation from your bank can be used as an alternative. This is in place to maintain a safe and fair gaming environment for all players.
Please contact support@betti1.com with more details of your account and any information you’ve already sent so they can assist you in resolving this issue as quickly as possible. We’re here to make your time at Betti as enjoyable and fun as possible!
Hi I’ve just registered but before I…
Hi I’ve just registered but before I deposit I wanted to know why can’t I search up any of the big bass splash games or anything like that please can you help there’s only a poor selection of games available
28 februari 2025
Review zonder uitnodiging
Antwoord van Betti1
Thanks for reaching out! Game availability depends on your location, as some providers have regional restrictions. However, with over 3,000 games, including many internationally popular titles, there’s always something exciting to explore!
We put a lot of effort into creating a great experience, from our generous welcome offer to our fast and highly rated support team, so it’s a bit unfair to rate us poorly based on game selection alone.
If you need help finding similar games or checking availability in your region, our team is always happy to assist! Just reach out to support@betti1.com, and we’ll make sure you have the best possible experience.
Happy gaming!
Used to really enjoy playing this site…
New site is rubbish slow laggy. No bonuses anymore lost a lot of the providers
Used to really enjoy playing this site but feel it has gone down hill recently.
The generous bonuses have now stopped, no limit city games can no longer be played.
Pragmatic games run slow and buggy used to work fine.
It's such a shame as used to be a really good site but not now.
26 februari 2025
Review zonder uitnodiging
Antwoord van Betti1
Thank you for your feedback. We’re sorry to hear that your recent experience hasn't met your expectations.
Regarding the issues you mentioned, changes in the industry have affected game availability, and game providers periodically update their offerings.
We appreciate your patience as we continue to make updates and improvements. If you ever need any assistance or have more feedback, please reach out to our support team. We’re here to make your gaming fun and enjoyable.
Please don’t play this site it’s a…
Please don’t play this site it’s a trick site they don’t pay out ! My payment has been pending for 2 we weeks no email reply ! Please please please be told DONT USE
22 februari 2025
Review zonder uitnodiging
Antwoord van Betti1
We understand your frustration, and we want to assure you that all lawfully won funds are paid out. Withdrawal times can vary depending on the payment method selected, as some providers take longer to process transactions.
Please reach out to support@betti1.com with your details, and our team will be happy to assist you in resolving this as quickly as possible. We’re here to help!
Been playing a while and all verified…
Been playing a while and all verified etc
I even successfully withdrew nearly £300 last month
I'm worried at the minute as made a withdrawal request yesterday and still pending waiting approval.
It didn't take this long last time
I am also worried as my bank has sent me out a replacement debit card as my old one damaged. It's the same bank account just different card. This is what I've deposited with by copy and pasting my card details from my banking app whilst waiting for the physical card to arrive
I'm probably being paranoid but it's even worse knowing that one click of a button I can cancel withdrawal as still pending
I'll happily upgrade the review to 5 stars if i can manage to get my withdrawal on the move 😇
18 februari 2025
Review zonder uitnodiging
Antwoord van Betti1
Thanks for reaching out! No need to worry. Withdrawals can sometimes take a bit longer depending on the chosen payment method, but rest assured, your winnings will arrive on your account. Your card update shouldn’t be an issue since it's linked to the same account, but if you have any concerns, our support team at support@betti1.com is happy to assist.
Feel free to contact them for any updates. :)
So far been playing for a few month and…
So far been playing for a few month and all withdrawals have been pretty quick once verified there’s no issues this is currently my go to casino and loving it 👌 all my fav games like sweet bonanza gates of Olympus are back and very happy
11 februari 2025
Review zonder uitnodiging
Antwoord van Betti1
We’re so glad to hear you’re enjoying Betti and that your favorite games are back! 🎉 As a small thank you, reach out to our support team at support@betti1.com, they have something waiting for you.
Happy gaming and best of luck!
Withdrawal issues and lack of customer support
The casino site doesn’t have a contact us page that works , had my withdrawals rejected even though I verified the relevant things. Contacted them through email today but no answer yet. As of yet I would not recommend betti1 but depending on getting a processed withdraw of 254 euros that might change . Service really needs to be improved
8 februari 2025
Review zonder uitnodiging
Antwoord van Betti1
We understand your frustration and truly appreciate your patience. Withdrawals can sometimes take longer depending on the chosen payment method, but rest assured, we have never withheld lawfully won funds. If you need any further assistance, please contact support@betti1.com
We’re here to help and ensure your experience remains smooth and enjoyable.
No Limit games are not available anymore
I have been playing in betti for quite a long time and overall my experience is positive (easy verification, withdrawals are fine, etc). However, over the last months I have no access to the No Limit games. Does anyone else from the UK experience the same issue?
30 januari 2025
Review zonder uitnodiging
Antwoord van Betti1
We appreciate your positive feedback and are glad to hear you've had a smooth experience with verification and withdrawals!
No Limit games are currently unavailable due to provider-side changes affecting the UK market.
We’re always working to bring the best gaming experience, so stay tuned for future updates. In the meantime, reach out to our support team for a small gift! Happy gaming!
Great experience
I’ve been playing with this site for a while and attempted to make my first withdrawal which initially was declined but only due to verification issues, customer services were super helpful in guiding me through the relevant paperwork and recieved my withdrawal within 48 hours
28 januari 2025
Review zonder uitnodiging
Antwoord van Betti1
Glad to hear you had a great experience! We appreciate your kind words about our customer service and smooth withdrawal process.
As a thank you, we’d love to offer you a small gift—please reach out to our support team, and they’ll sort it out for you.
Wishing you the best of luck on your next games!
Unhelpful customer support. Wont credit deposit!!
Been a customer for a while. Good range if games, payout time is much longer than other casinos and there customer support could be better.
I made a deposit via my usual method 3 days ago. The funds were removed from my account, transaction showed as successful but the funds still have'nt been credited. Live chat absolutely useless. Provided screenshots showing the funds left my account then receive the same generic response, we have notified the relevant team and marked as urgent so you will receive a response within a few hours. 3 days now and nothing!!!
24 januari 2025
Review zonder uitnodiging
Antwoord van Betti1
We understand your frustration and sincerely apologize for the delay. This issue is part of a larger payment service provider matter that we are actively working to resolve.
We’re in touch with the PSP team to expedite a resolution, but as multiple parties are involved, it may take some time. Rest assured, your case is marked as urgent, and our team is closely monitoring it.Our team will reach out to you directly with updates as soon as we have new information.
In the meantime, if you need further assistance or would like to check on your case, feel free to contact our support team. We appreciate your patience and understanding.
Horrendous rip off scammers
Horrendous rip off scammers! Wouldn’t pay out. Despite verifying all details. Avoid at all costs. Reported to Gambling Commission
I’ve emailed as suggested but no reply.
22 januari 2025
Review zonder uitnodiging
Antwoord van Betti1
Thank you for your feedback. Verification is essential to ensure fairness for all players, and we assure you that we have never withheld a legitimate payout. Withdrawal times may vary based on the payment method, but we’re here to help.
If you have more details, please contact our team at support@betti1.com. We’ve alerted them to your case, and they’re ready to assist. We’re committed to making your gaming experience smooth and enjoyable.
No customer support
Trying to contact someone at support but the contact us link and customer support links don’t work!
21 januari 2025
Review zonder uitnodiging
Antwoord van Betti1
Thank you for reaching out and sharing your concern. It seems there may have been an issue accessing the contact links, which is certainly not the experience we want for our players.
We’ve given our support team a heads-up about this, so they’ll be on the lookout for your message. Please try again by emailing us directly at support@betti1.com, and we’ll ensure your query is addressed promptly.
We appreciate your patience and are here to assist you!
12 Months No Issues
I have been playing on this site for 12 months and have had no issues. So long as you do all the verification before trying to withdraw you will have no issues. Withdrawal times have also improved and are now in my account within 24-36 hours. Only dissapointment is recently most of the games I like from BTG and Evolution have vanished off the site. Hopefully they will return soon then I would give 5 stars. BTG and Evolution have now returned so 5 stars given.
13 januari 2025
Review zonder uitnodiging
Antwoord van Betti1
Thank you for your feedback and for playing with us over the past year! We’re happy to hear about your smooth experience with withdrawals. 🎉
Regarding BTG and Evolution games, these providers have recently made some changes that impact many operators across the industry. We are doing all in our power to enhance your experience, and we’ll be sure to keep you updated as things evolve.
For being such a loyal player, please reach out to support@betti1.com for a small gift! 🎁
Wishing you continued good luck!
Played on this site for 8 months.Never…
Played on this site for 8 months.Never had any issues withdrawing,rtp of games is a little lower than other casinos.Good choice of popular providers. Customer services were very helpful when verifying. Don’t understand all the bad comments.
8 januari 2025
Review zonder uitnodiging
Antwoord van Betti1
Happy to hear your experience has been smooth so far! 😊 Glad to see you enjoying the game selection and customer support service.
Feel free to contact support@betti1.com for a small gift!
Avoid!
Please avoid this at casino at all costs, they are unregulated. They use third party processors to process their payments which go against all mastercard rules and regulations.
I have asked for a refund as they have treated me fraudulently, and they have refused.
5 januari 2025
Review zonder uitnodiging
Antwoord van Betti1
We’re sorry to hear about your frustration. Betti operates using secure payment processors to ensure smooth transactions. If you feel something specific needs more investigation, please reach out to support@betti1.com with any relevant details to help us look into it further. We're here to assist!
Amazing site
Amazing site, always pays within 24 hrs. Not sure what the bad reviews are. It’s gambling, you can’t always win. vip are spot on too. 10/10 from me.
24 december 2024
Review zonder uitnodiging
Antwoord van Betti1
Happy to hear you're enjoying the site! Thank you for the positive feedback. We'd love to send you a small gift. Please write to us at support@betti1.com to claim it. 😊 Happy gaming!
Sister site of SPICY JACKPOTS ltd,SCAM!
Sister site of SPICY JACKPOTS ltd,SCAM!
Betwin NV , rubbish. Do not pay winnings
20 december 2024
Review zonder uitnodiging
Antwoord van Betti1
We can assure you that we have never failed to pay out player winnings.
To better understand the situation you’ve faced, we encourage you to provide more specific details about your experience. This will allow us to investigate thoroughly and resolve any concerns you may have. Please reach out to our support team at support@betti1.com, including any relevant information or documentation. Our team is ready to assist you.
I deposited 100 and i now have 1100 in…
I deposited 100 and i now have 1100 in my account. I asked customer support for advice on how to verify my account and they asked me to upload photos of my credit card?? I felt this was totally unsafe. I told them this and then they stopped responding to me. I have now been blocked from playing anything but slots and i have been blocked from customer support. Truly disgraceful
17 december 2024
Review zonder uitnodiging
Antwoord van Betti1
Thank you for bringing this to our attention, and we're sorry for the frustration you've experienced.
Verification is a standard procedure to ensure account security and compliance with regulatory requirements. When uploading photos of your credit card, you can cover the CVV code and part of the card number for safety. We understand your concerns and assure you this process is secure and solely for verification purposes.
If you've been blocked or restricted, this might be a temporary measure pending the resolution of your verification. Please contact us at support@betti1.com with the details of your account, and we'll ensure our team addresses your issue promptly. We're here to help and appreciate your patience.
betti casino is a big scam I have been…
betti casino is a big scam I have been waiting for the payment for 4 weeks I have a verified account and they do not want to pay me the money the support writes that I have to wait for the email and nothing is being done so I have taken legal action I will report the matter to the enforcement authorities the casino is not included in the registration of casinos in the UK with of what I saw, all injured people please send me a screenshot of the casino with the payments and a description of the situation by e-mail, I will pass everything on to the lawyer and we will do a class action lawsuit ...lawsuit00012@y ahoo.com
9 december 2024
Review zonder uitnodiging
Antwoord van Betti1
We understand your frustration, and we're truly sorry that you've had this experience. We want to assure you that we are fully committed to processing all payments and resolving any issues our players encounter. To expedite this process, we kindly encourage you to contact our customer support team again at support@betti1.com so they can look into your case specifically.
We do understand the importance of clarity and transparency, and we'd like to help clear up this matter as swiftly as possible. Our team will be happy to assist you further. Please don't hesitate to reach out, and we sincerely hope to get this issue resolved to your satisfaction.
Scammers please avoid
Open this account a few months ago. Was fully verified. Won some money & withdrawal process was painless.
Then last week won €440 . Tried to withdrawal but refused on numerous occasions as they said the account wasn’t verified.
The only difference was I used an old bank account which has £25 in so deposited it.
They asked for a picture of card I no longer have. Stumbling point no 1.
Then asked for proof of deposit on Apple Pay. Sent the screenshot in and was declined on numerous occasions. Say wrong account. Asked for a bank statement again refused.
I just give up in the end and gambled away my winnings just to get rid of the account.
Without doubt worst casino I’ve ever used.
6 december 2024
Review zonder uitnodiging
Antwoord van Betti1
Thank you for sharing your experience. We’re sorry to hear about the difficulties you faced.
Our verification processes are in place to ensure the safety of all players, and sometimes, additional information may be required for security purposes. Regarding the card and Apple Pay issues, we understand that this can be frustrating, and we’d like to investigate this further.
Please contact our support team at support@betti1.com, who are available to assist and provide clear guidance on what is needed to resolve this situation. Your winnings are important, and we are committed to ensuring that all verified withdrawals are processed as quickly as possible.
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