Big Padlock Reviews 

I would highly recommend Big Padlock Storage, Halifax. Very clean and tidy, lift and use of trolleys. Staff are amazing.

Great Facility, easy access, load of trolleys and parking etc. As you would expect with so much competition now in this market and particularly with newer facilities opening all the time.

So how do they compete ?

Well their trump card is the team and in particular Lee.

Helpful, cheerful, responsive, informative and obviously well aware that client satisfaction is the key factor.

Couldn't have been more helpful for the 7 months we have been using the unit.

Then, at the end of a very busy day back and forwards checking out of our unit, me limping, hubby flagging, Lee appeared at side of the van lugging the last item, a very large pine picnic table we were just plucking up strength to go back for...

Final bill all sorted within 24 hours, refund processed immediately and arrived to my bank 48 hours after that.

Bish..Bash..Bosh...Lee & his team are all over it.

See you next time..

Very helpful staff and costs explained per unit size
Was ideal for movement back into the area

Made it easy to reserve a suitable container and great access.

Immediate response, kind helpful staff. Reasonable price.

Very friendly staff. Emailed me with details quickly. Staff happy to help us choose abunit that would suit our needs.

Easy access for the car for offloading boxes. Trollies available.

Huyton branch.
I can't thank them enough Dennis made getting the unit easy as I didn't know what i was doing. Carol made the vacation of the unit easier. Carol always sent the invoices ahead of time so you could plan. Unit and facilities were spotless and carol is always on hand to speak to if you need to. Carol is a great manager of this site would recommend and use again if I needed storage

Made to feel very welcome and staff were very helpfull.

Fantastic customers services, no pressure from any of the staff and so so helpful!

Kevin and Annalize are extremely friendly and helpful

So very helpful when registering and whole process explained clearly

Great staff
Good price
Local

Excellent service and advice. Storage unit exactly what I required. Easy access at any time of the day up to 1900hrs

Good secure compound. Could do with access to a water tap

Great service and great price. Dennis was fantastic

The manager Kevin took time to explain the procedure and the costs and then showed me my storage room.
I was pleased to see that it was clean dry and secure.

Absolutely sucks. Used to be a good company to deal with but god help you if you get ill - miss a payment and 'new policy' from Head Office means you are straight onto threats, an emptied locker and losing all your goods. REALLY helpful if your illness is stress-related. Last winter the damp / moisture problem was so bad people could write their name with their fingers onto the outside of the locker doors. I out 6 damp traps in my locker - all were completely filled within a couple of weeks. I was paying £100+ per month to try avoid that kind of thing. There's loads of alternatives out there, give them a try first.

Very helpful from start to finish of signing up

and would not hesitate to use again