BigScoots Reviews 

Love everything about these guys. I've been with them for over a decade now. I only trust this hosting company.

Fast, helpful, and knowledgeable!

I have been with Big Scoots for a very long time. Justin and the whole crew are top notch partners! They really treat their clients spaces as their own. Extremely talented, helpful, you absolutely won’t find a better deal anywhere else for managed hosting environment! Thank you all! Joe & The Media Butler Team

BigScoots has the most responsive support team ever. Once, when I had just redesigned my site, my tech guy made some error that caused the site to disappear completely. I contacted BigScoots support at 2 a.m. when I realized this. They fixed the problem (that my guy created). My site was back up and running within an hour. And that's just the most dramatic of the many times I've contacted support. Their customer support just can't be beat.

Not only a great product, but the customer service always goes above and beyond!

Been with them for over a decade. Literally! I locked in web hosting at $3 per month in the late 2010s and haven't looked back. Customer support is always super fast. Hope to stay with them until I die lol!

I always get quick and helpful feedback when issues arise. I'm confident my website is in good hands.

They go above and beyond with their services. If you ever have ANY issue, a live human being will get back to you within 5 minutes and typically have your problem solved that day, if not within hours.

I am a blogger and a writer. BigScoots has been hosting my websites for a couple of years now. They offer a well rounded and all inclusive services. Domain, hosting, email, wordpress, DNS, certificates, site maintenance, everything that you may need to create and maintain your online presence. Their customer service, and IT teams are super responsive, fast and reliable. I always feel well supported by real human beings and professionals who do not rely on a script and that makes all the difference. I used to be with two other competitors in the past and I can tell you that the BigScoots team is a breath of fresh air. Whether you are a beginner or a well seasoned techie, I recommend BigScoots. My experience has been, seamless, easy and just right.

The tech support team at BigScoots always listens to my concerns and handles all issues promptly. The best customer experience I've had in a very long time.

I’m always amazed by Big Scoots customer support, whenever I have an issue they reply super fast and take care of it in the same speed. Extremely professional every single time.
They’re so worth it. Sooo worth it.

Bigscoots is always very responsive and helpful. I highly recommend them to anyone who needs hosting.

Fantastic service, very knowledgeable. Extremely helpful.

Big Scoots Review — Exceptional Hosting with a Pure Heart!

Big Scoots consistently delivers top‑notch service, no matter what your needs may be. I am truly grateful I chose them as my hosting provider after attending the TasteMakers Conference in 2024.

I will admit, I hesitated to make the switch after more than a decade with GoDaddy; however, it turned out to be one of the best decisions.

With Big Scoots, you receive personal, one‑on‑one assistance without the long waits, endless text links, callbacks, upselling, or unnecessary runaround. And honestly, when they told me how to access my account that I had been locked out of from GoDaddy, and GoDaddy wanted me to pay them additional funds to get back into was a win for me. I love Big Scoots.

From day one, they’ve honored their word and exceeded expectations. Their professionalism, responsiveness, and genuine care make every interaction a pleasure. I couldn’t be happier to have them as my hosting partner!

I'm a one-person business who needs my technology to work for me, not against me. After poor customer support experiences with another provider, I found BigScoots and switched. That was 7 years ago and I've never looked back. I can reach out to customer support at any time of day (I have) and be guaranteed a speedy answer (nice) by someone who knows what they're doing (essential).

The team at BigScoots is phenomenal! Since switching to them my site has NEVER been down and when I have questions, they respond within minutes. I can’t say enough about the company and their team. I highly recommend!

Customer service is excellent. As a solopreneur business owner, customer service is of great importance to me and to my business success. It's come naturally for me to spread the word about the quality of BigScoots as my website's managed hosting platform ever since I migrated. Recently, when I reported instances when I felt I wasn't getting the help I needed, the response from BigScoots was immediate and thorough. I felt listened to and understood, and feel confident of a continuation of the quality service I have been so happy with: Reliable, quick, easy to understand responses that enable me to focus on content versus navigating the tech on the back end of my site. I highly recommend BigScoots!

BigScoots has the best customer service I have ever experienced.. in any industry.

I am happy of the service, professional customer care, user friendly interface, quick answer to enquires, the only problem is that the COST is a bit expensive comparing with similar service providers. Overall I recommend it. Thanks BigScoots