BigScoots Reviews 

149
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I moved my site over to BigScoots from Cloudways. Not only did they do the migration for me, I got to ask my questions to a real human being. With Cloudways I spent hours each month trying to get ahol... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My experience was excellent!! I required quite a lot of help with DNS and TXT records and Bigscoots support had my back!! I'm so thankful for their availability and ongoing support.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I'm a small web agency building and maintaining websites for nonprofits across the country. I've been in this work for 25 years and hosting used to be a nightmare before finding BigScoots several year... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

BigScoots has hosted my websites for longer than 7 years. Best hosting service I have ever used. My highest possible rating for BigScoots'responsiveness. Never more than 10 mins after I send a messag... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Webhostingbedrijf
  2. ook in
  3. Business to Business-service
  4. Business- en IT-adviesbureau
  5. E-commerceplatform
  6. E-commerceservice

Geschreven door het bedrijf

BigScoots is a fully managed hosting and site performance services provider for WordPress content creators, enterprises, and e-commerce clients. Since 2010, BigScoots has been recognized for unparalleled client service with 24/7 support, access to real human experts within 90 seconds, and site-specific management. With its own hardware and network infrastructure inside a world-class data center and a team of in-house engineers, BigScoots collaborates closely with clients, agencies, and developers to deliver robust client hosting services.

The Last Host You'll Ever Need

45 Day Money Back Guarantee

We are so confident in our fully managed hosting solutions and our industry-leading response times that we’re putting everything on the line. Give us 45 days to show you the difference that expert, personalized support and high-performance infrastructure make. If you aren’t convinced we’re the best host you’ve ever had, we’ll give you your money back...no questions asked.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

149 reviews

5 sterren
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4,9

Alle reviews

(149)

130 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent Host

With BigScoots as my host, I don't have to worry about a lot of technical issues that are inevitable. They get taken care of, most of the time without my even having to contact BigScoots. And when I do contact the company, customer support is quick, friendly, and professional.

30 april 2026
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Antwoord van BigScoots

Thank you so much for sharing your experience! We’re really glad to hear that things have been running smoothly for you and that our team has been able to quietly take care of issues in the background. It’s also great to know that when you do reach out, you’ve found our support quick, friendly, and professional. We truly appreciate your trust in us!

Beoordeeld met 5 van de 5 sterren

Great service...

Great service...
Super fast replies

1 mei 2026
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Antwoord van BigScoots

Thank you so much for the great feedback! We’re really glad to hear you’ve had a positive experience and appreciate the fast responses from our team. We’re always here if you need anything!

Beoordeeld met 5 van de 5 sterren

Bigscoots has the best client services!

Bigscoots has the best client services. They are quick to respond, very knowledgeable, and always able to help with anything I need. I recommend them to anyone I can!

27 maart 2026
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Antwoord van BigScoots

Thank you so much for the kind words and recommendation! We’re thrilled to hear you’ve had such a great experience with our team. We truly appreciate your support and are always here whenever you need us!

Beoordeeld met 5 van de 5 sterren

BigScoots always answer quickly and…

BigScoots always answer quickly and help quickly. It's an excellent service

30 april 2026
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Antwoord van BigScoots

Thank you so much for the kind feedback! We’re really glad to hear you’ve had a great experience with our quick responses and support. We truly appreciate you choosing BigScoots!

Beoordeeld met 5 van de 5 sterren

I always love chatting with the team

I always love chatting with the team. They are so friendly, fast, informative, and willing to go beyond my expectations.

22 april 2026
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Antwoord van BigScoots

Thank you so much for the kind words! We’re really happy to hear you enjoy chatting with our team. It means a lot to know you’ve had such a positive experience, and we truly appreciate your support!

Beoordeeld met 5 van de 5 sterren

Big Scoots has lived up its "white…

Big Scoots has lived up its "white glove" reputation for me. They have never left me on my own to figure out a problem, even when it wasn't strictly their responsibility.

27 april 2026
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Antwoord van BigScoots

Thank you so much for your kind words and thoughtful feedback! We’re really glad to hear your experience has reflected the level of care we aim to provide. Our team is always happy to help wherever we can, and we truly appreciate your trust in us!

Beoordeeld met 5 van de 5 sterren

Great Support!

The Support Team at BigScoots has gone above and beyond to answer any questions I have had or even provide some technical support - simply because I was a customer on one of their hosting packages.

25 juni 2025
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Antwoord van BigScoots

Thank you so much for your kind feedback! We’re really glad to hear our Support Team has been able to help and go above and beyond for you. We truly appreciate your support and are always here whenever you need us!

Beoordeeld met 5 van de 5 sterren

Hands-down the best hosting company out…

Hands-down the best hosting company out there for your heavy duty online business. Their customer service is five star excellent.🌟 Superhelpful, fast and reliable. If you're serious about your online business then Bigscoots is the way to go.

30 april 2026
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Antwoord van BigScoots

Thank you so much for the amazing feedback and recommendation! We’re thrilled to hear you’ve had such a great experience with our service and support. It means a lot to know you trust us with your business, and we truly appreciate your support!

Beoordeeld met 5 van de 5 sterren

BigScoots is the best place to park…

BigScoots is the best place to park your website! Great support, real people to talk to when in need.
Highly recommend Big Scoots

30 april 2026
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Antwoord van BigScoots

Thank you so much for the kind words and recommendation! We’re really glad to hear you’ve had a great experience with our support team. We truly appreciate you choosing BigScoots and are always here whenever you need us!

Beoordeeld met 5 van de 5 sterren

Their customer service has always been…

Their customer service has always been super fast, friendly, and super effective. Nothing but great things to say about them.

30 april 2026
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Antwoord van BigScoots

Thank you so much for the kind feedback! We’re really happy to hear you’ve had such a positive experience with our support team. We truly appreciate your support and are always here whenever you need us!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

The staff at Bigscoots is very efficient, supportive and professional. They responded quickly and helped me whenever I needed help. Thank you for excellent customer service!

1 april 2026
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Antwoord van BigScoots

Thank you so much for the kind words, we are glad to hear that you've had a great experience! Our team is always here to help!

Beoordeeld met 5 van de 5 sterren

BigScoots for over 10 years

I've been with BigScoots for over 10 years and have had a great experience with their customer service and products overall. I have recommended them to everyone I know that needs hosting! I trust them with my websites 100%

16 april 2026
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Antwoord van BigScoots

Thank you so much for your continued trust and support over the past 10+ years! We’re truly grateful to have you with us and are so glad to hear you’ve had such a positive experience with both our service and products. Your recommendations mean a lot, and we really appreciate you trusting us with your websites!

Beoordeeld met 5 van de 5 sterren

Support is second to none

Support is second to none. Always quick to respond and very helpful, very persistent at solving problems. Pricing is competitive, servers are very reliable, can't remember the last time we had any downtime.

29 april 2026
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Antwoord van BigScoots

Appreciate the kind words! Thank you!

Beoordeeld met 5 van de 5 sterren

Exceptional Service 24/7/366; Highly Recommend

BigScoots has hosted my websites for longer than 7 years. Best hosting service I have ever used. My highest possible rating for BigScoots'responsiveness. Never more than 10 mins after I send a message do I get a response. And I'm talking about weekends, holidays, 24/7/366. So kind and helpful, too! BS has gone way beyond expectations on so many occasions to keep my sites up and running.

1 januari 2026
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Antwoord van BigScoots

7 Years! Woohoo! It's been a pleasure having you with us.

Beoordeeld met 5 van de 5 sterren

Can't complain at all

Can't complain at all. Best customer service. No issues. I love the portal too very user friendly.

28 april 2026
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Antwoord van BigScoots

Thank you! 😊

Beoordeeld met 5 van de 5 sterren

Best Hosting Company on the Planet

The entire BigScoots team, year over year, task over task, has THE SINGLE BEST customer service. They're basically the Waldorf-Astoria of hosting (but cooler). Every single time I've had an issue that I was unable to troubleshoot on my own for my site, they've been right there, jumping right in to quickly identify the issue and fixing it, or helping me fix it with confidence. The world needs more customer service like this, along with the stellar product they're offering. Having BigScoots as my hosting company has alleviated all mental anxiety about the "what-ifs" as it relates to my site. It's worth the investment.

6 april 2026
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Antwoord van BigScoots

Thank you so much for the kind words! An absolute pleasure having you with us. 😊

Beoordeeld met 5 van de 5 sterren

BigScoots is the best!

I’ve been so happy with BigScoots! I’ve never had any problems with the reliability of my website and when I need help they are super fast to respond, and always go above and beyond to answer my questions. I love being able to talk to an actual person when I need something. HIGHLY recommend!

28 april 2026
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Antwoord van BigScoots

Thank you!!

Beoordeeld met 5 van de 5 sterren

Can't fault BigScoots

Can't fault BigScoots. They are the third and hopefully final hosting company I've tried in 7 years. I've been with them for 5 years now! Their customer service is second to none. Response times are unbelievably fast - I'm UK-based and I normally get a response within 5 minutes when I raise a ticket (from a real person). They always go above and beyond to help. Love them to bits!

28 april 2026
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Antwoord van BigScoots

We love you to bits right back!

Beoordeeld met 5 van de 5 sterren

Great service every time

Whenever I had a question, customer service was always very helpful and prompt with responding. BigScoots are a brilliant hosting provider.

1 februari 2026
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Antwoord van BigScoots

Really appreciate the kind words. Thank you.

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