BigScoots Reviews 

149
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I moved my site over to BigScoots from Cloudways. Not only did they do the migration for me, I got to ask my questions to a real human being. With Cloudways I spent hours each month trying to get ahol... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My experience was excellent!! I required quite a lot of help with DNS and TXT records and Bigscoots support had my back!! I'm so thankful for their availability and ongoing support.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I'm a small web agency building and maintaining websites for nonprofits across the country. I've been in this work for 25 years and hosting used to be a nightmare before finding BigScoots several year... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

BigScoots has hosted my websites for longer than 7 years. Best hosting service I have ever used. My highest possible rating for BigScoots'responsiveness. Never more than 10 mins after I send a messag... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Webhostingbedrijf
  2. ook in
  3. Business to Business-service
  4. Business- en IT-adviesbureau
  5. E-commerceplatform
  6. E-commerceservice

Geschreven door het bedrijf

BigScoots is a fully managed hosting and site performance services provider for WordPress content creators, enterprises, and e-commerce clients. Since 2010, BigScoots has been recognized for unparalleled client service with 24/7 support, access to real human experts within 90 seconds, and site-specific management. With its own hardware and network infrastructure inside a world-class data center and a team of in-house engineers, BigScoots collaborates closely with clients, agencies, and developers to deliver robust client hosting services.

The Last Host You'll Ever Need

45 Day Money Back Guarantee

We are so confident in our fully managed hosting solutions and our industry-leading response times that we’re putting everything on the line. Give us 45 days to show you the difference that expert, personalized support and high-performance infrastructure make. If you aren’t convinced we’re the best host you’ve ever had, we’ll give you your money back...no questions asked.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

149 reviews

5 sterren
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4,9

Alle reviews

(149)

130 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fast, Reliable, Courteous Service & Support

I have used BigScoots for years. Always fast, reliable, courteous service & support!

8 april 2026
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Antwoord van BigScoots

We really appreciate you taking the time to leave such a wonderful review! It means a lot to our team to know we’re hitting the mark. We’re always here if you need anything and thanks again for your support!

Beoordeeld met 5 van de 5 sterren

I switched to Big Scoots about 3 years…

I switched to Big Scoots about 3 years ago, and I wish I had made the switch earlier. Their tech support is phenomenal. Their response is immediate and thorough. Even if they have to look into something, they stay in communication and follow through. The only downtime my site has had in three years was a Cloudflare outage. Otherwise, Big Scoots has been consistently online. I do have their boost package, and it's worth the money.

28 april 2026
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Antwoord van BigScoots

Thank you so much for your kind words and for being with us over the past few years, we truly appreciate it! We’re glad to hear our support and uptime have made a difference for you. If you ever need anything, we’re always here and happy to help!

Beoordeeld met 5 van de 5 sterren

Top Tier Support

I love BigScoots for hosting my domains. Their support is top tier. All of my requests are met with a swiftness and such kindness. I couldn't run my business without them!

1 februari 2026
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Antwoord van BigScoots

Thank you so much for the kind words! We’re thrilled to hear our support has been helpful to you. We truly appreciate your trust in us!

Beoordeeld met 5 van de 5 sterren

Great host

Great host! Affordable with super fast and friendly customer service.

28 april 2026
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Antwoord van BigScoots

We really appreciate the 5 stars! Glad to hear you’re enjoying the speed, affordability, and support. We’re always here if you need anything!

Beoordeeld met 5 van de 5 sterren

Exceptional Service

Exceptional service! They get it right the first time. They’re a hosting partner you can rely on.

3 maart 2026
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Antwoord van BigScoots

Thank you so much for the kind words! We’re really glad to hear you can rely on us, it means a lot to our team. We are always here and happy to help!

Beoordeeld met 5 van de 5 sterren

great service

great service - they reply most of the time - immediately. Professional. Easy to manage the wp portal .

I am very satisfied.

4 april 2026
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Antwoord van BigScoots

Thank you so much for the kind review! We’re glad to hear you’re satisfied and that our support and tools have been helpful to you.

Beoordeeld met 5 van de 5 sterren

Best web host out there!

I’ve used BigScoots web hosting for many years and recommend them to everyone. Their team is quick, competent, and friendly. It’s a huge relief to know that a real human will help me with my issues when I put in a support ticket! From security to site speed and performance, they’ve helped me with it all. Having worked with some of the giant web hosts on other people’s sites, you can’t even compare the level of service you get with BigScoots. I’ll remain a loyal customer as long as they’re around.

16 januari 2026
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Antwoord van BigScoots

Thank you so much for your kind words and continued trust over the years! We’re really glad to hear our team, performance, and support have made a positive difference for you.

We truly appreciate your loyalty and are honored to have you with BigScoots!

Beoordeeld met 5 van de 5 sterren

A+ Customer Service!

Big Scoots has the best customer service! The support team is always friendly, helpful, and handles requests quickly. They're the best!

28 april 2026
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Antwoord van BigScoots

Thank you so much for the kind words! We’re really glad to hear you’ve had such a great experience with our support team. We truly appreciate your feedback and are always here whenever you need us!

Beoordeeld met 5 van de 5 sterren

Excellent and fast customer service

Excellent and fast customer service. Super nice agents and an exceptional product.

27 april 2026
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Antwoord van BigScoots

Thank you so much for the kind feedback! We’re really glad to hear you’ve had a great experience with our team and service. We truly appreciate your support and are always here whenever you need us!

Beoordeeld met 5 van de 5 sterren

Cannot say enough good things

Cannot say enough good things about this company. Wonderful, prompt, professional, and genuinely helpful customer service.

1 februari 2026
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Antwoord van BigScoots

Thank you so much for your kind words! We’re really glad to hear you’ve had such a positive experience with our team. We truly appreciate your feedback and are always here whenever you need us!

Beoordeeld met 5 van de 5 sterren

Top-notch customer service

Top-notch customer service. Unlike some other providers, I've never had to wait for someone to respond to support tickets. Plus, they don't talk down to me when they answer questions.

20 april 2026
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Antwoord van BigScoots

Thank you so much for the kind feedback! We’re really glad to hear you’ve had a smooth experience with our support team and that responses have been quick and helpful. We truly appreciate your support and are always here whenever you need us!

Beoordeeld met 5 van de 5 sterren

BigScoots is always quick to respond…

BigScoots is always quick to respond whenever I need help or run into an issue. Their customer service is consistently reliable and truly top-notch.

19 februari 2026
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Antwoord van BigScoots

Thank you so much for the kind words! We’re really glad to hear you’ve found our support quick and reliable. We truly appreciate your feedback and are always here whenever you need us!

Beoordeeld met 5 van de 5 sterren

The Big Scoots team are all great

The Big Scoots team are all great. They always respond quickly to my help requests. Wouldn't want any other hosting provider. `

17 april 2026
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Antwoord van BigScoots

Thank you so much for the kind words! We’re really glad to hear you’ve had a great experience with our team and quick support. We truly appreciate your trust and are always here whenever you need us!

Beoordeeld met 5 van de 5 sterren

Incredibly fast support response

Incredibly fast support response, highly knowledgeable and very professional, superior service and quality. Very grateful to have this company to relay on when it comes to providing high quality hosting services.

24 april 2026
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Antwoord van BigScoots

Thank you so much for your kind words! We’re really glad to hear you’ve had a great experience with our team and appreciate your trust in us.

Beoordeeld met 5 van de 5 sterren

The best support and EXCELLENT customer…

The best support and EXCELLENT customer service with a real live person, not a chatbot!!

24 april 2026
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Antwoord van BigScoots

Thank you so much! We’re glad our team has been able to provide you with the level of support and service you expect, and we truly appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

BigScoots has outstanding customer…

BigScoots has outstanding customer service! I have always experienced quick, accurate assistance when I reach out. Whether a major or minor issue, my concern or inquiry is addressed very timely. The follow-up is consistent and whatever I am asking, is always answered.

1 april 2026
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Antwoord van BigScoots

Thank you so much for your thoughtful review! We’re glad our team has been able to provide timely, accurate assistance and consistent follow-up. We truly value your support.

Beoordeeld met 5 van de 5 sterren

Hosting We’ve Trusted for Years

We’ve been with BigScoots for over three years, and what really stands out is consistency. As our sites have grown, their speed, uptime, and support have stayed rock solid.

Everything just works—the platform is easy to use, migrations were completely stress-free, and features like daily backups and staging give real peace of mind.

Most importantly, they’ve been incredibly reliable. No security issues, no surprises—just dependable hosting you can trust.

Switching to BigScoots was one of the best decisions we’ve made.

24 april 2026
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Antwoord van BigScoots

Thank you so much and we really appreciate your thoughtful feedback! We’re here and ready to help whenever you need us.

Beoordeeld met 5 van de 5 sterren

BigScoots Team is 10/10

For years BigScoots team has gone above and beyond to support their clients, as well as help point you in the right direction. I also really appreciated when Zack from your team helped to rebuild my MariaDB after a failed update at 2pm on a Sunday!

1 februari 2026
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Antwoord van BigScoots

Thank you so much for sharing this! We’re really glad Zack and the team were able to step in and help when you needed it. We truly appreciate your continued trust in BigScoots.

Beoordeeld met 5 van de 5 sterren

Responsive and Efficient

Fast, reliable and always improving speed and quality. Any time we’ve had questions or needed help adding a site or making changes to an existing one they’ve been immediately helpful and knowledgeable. I would definitely recommend getting them to optimize site speed as well, they took care of it all.

24 april 2026
Logo BigScoots

Antwoord van BigScoots

Thank you for the wonderful review! We’re so happy to hear you’ve had a smooth experience with our team and that our support and optimization services have been helpful. We truly appreciate your recommendation.

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