I moved my site over to BigScoots from Cloudways. Not only did they do the migration for me, I got to ask my questions to a real human being. With Cloudways I spent hours each month trying to get ahol... Toon meer
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My experience was excellent!! I required quite a lot of help with DNS and TXT records and Bigscoots support had my back!! I'm so thankful for their availability and ongoing support.
Bedrijf heeft geantwoord
I'm a small web agency building and maintaining websites for nonprofits across the country. I've been in this work for 25 years and hosting used to be a nightmare before finding BigScoots several year... Toon meer
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BigScoots has hosted my websites for longer than 7 years. Best hosting service I have ever used. My highest possible rating for BigScoots'responsiveness. Never more than 10 mins after I send a messag... Toon meer
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Bedrijfsgegevens
- Webhostingbedrijf
- ook in
- Business to Business-service
- Business- en IT-adviesbureau
- E-commerceplatform
- E-commerceservice
Geschreven door het bedrijf
BigScoots is a fully managed hosting and site performance services provider for WordPress content creators, enterprises, and e-commerce clients. Since 2010, BigScoots has been recognized for unparalleled client service with 24/7 support, access to real human experts within 90 seconds, and site-specific management. With its own hardware and network infrastructure inside a world-class data center and a team of in-house engineers, BigScoots collaborates closely with clients, agencies, and developers to deliver robust client hosting services.
The Last Host You'll Ever Need
45 Day Money Back Guarantee
We are so confident in our fully managed hosting solutions and our industry-leading response times that we’re putting everything on the line. Give us 45 days to show you the difference that expert, personalized support and high-performance infrastructure make. If you aren’t convinced we’re the best host you’ve ever had, we’ll give you your money back...no questions asked.
Contactgegevens
350 E. Cermak Rd., 60616, Chicago, Verenigde Staten
- 877-570-3396
- marketing@bigscoots.com
- bigscoots.com
4,9
Uitstekend
149 reviews
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Amazing support - Bigscoots customer since 2015
We have been with Bigscoots since February 8th, 2015. I decided to move us over from Hostgator after they were bought by EIG, and years of great service went down the pan overnight.
We are a digital marketing agency, and we host our clients sites, so it is imperative not just for our own business but also for the sites we host to find not just a good host but a great reliable host.
Bigscoots was not a name I had ever heard of, but all the comments I found online on hosting forums kept mentioning them and their awesome support. What really matters with a hosting company is not what happens when things are working; it is what happens when they are not. BigScoots has always delivered! We have had a handful of issues over those 8 years, and the support is always there. Not long after moving, we moved off a VPS. The switch over to a dedicated server was painless. The support has remained as awesome all the way through. Justin, Scott, and the rest of the team are super responsive, and you get a reply on their ticket system very quickly.
We have used many hosting companies in our line of work, and we have not used one better than BigScoots. Whenever possible, we move all of our customers onto our hosting. Every time, we can offer fast, reliable hosting that we know will just work.
There are cheaper options out there, but you get what you pay for with hosting. If you go for the cheapest solution out there, don't expect fantastic support. I would rather have awesome support anytime, as a website that is constantly down will cause your business to lose more money than you ever saved with cheaper hosting. If your website is always down, it will also lose trust. You can't buy that back.
1 augustus 2023
Review zonder uitnodiging
I have been with Bigscoots for 2 years…
I have been with Bigscoots for 2 years now after moving from Kinsta. They are the premium option for sure when it comes to performance. The customer service is just slightly behind Kinsta who have a very high standard but when called upon can go 'above and beyond' to fix bugs. Justin and Scott (the owners) are guns.
25 april 2023
Review zonder uitnodiging
Been with them for a few years now
Been with them for a few years now with a VPS package
No server outages. I often mess things up on my server lol but the support is quick to resolve
Super reliable honestly, great host
22 april 2023
Review zonder uitnodiging
very very bad
18 april 2023
Review zonder uitnodiging
UPDATED Review
UPDATE 24 Mar 2023
I changed my review from 3 to 5 stars as the company has been great so far, so I am updating my review. There hasn't been any downtime and they are helpful when needed.
UPDATE 23 Aug 2022
I changed this review from 1 star to 3 stars, as the CEO has contacted me, explained me that this was an extraordinary event that only affected my server and it will not happen again. He also offered 3 months free.
They have been ok up until this event which is why I am updating the review, and if it doesn't happen again, I will revise it.
Aug 11, 2022
Do not fall for the 99.99% Uptime Guarantee.
Both of my websites are down for more than 5 hours and nobody is doing anything to resolve this. A refund of a month's fee is worthless when your sites are down for that long. I'm losing a lot more than their monthly fee.
11 augustus 2022
Review zonder uitnodiging
Great service
Great service, thank you.
Paul from A Luxury Travel Blog
9 maart 2022
Review zonder uitnodiging
Good service overall
Amazing service. Very responsive chat agents and seamless hosting user experience.
Would have got 5 stars if they gave me a coupon code for Shared hosting plan (being a new customer an all).
Also, domain took a bit of time to get registered.
16 januari 2021
Review zonder uitnodiging
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