BigScoots Reviews 

I moved my website to Big Scoots from another host about a year or so ago. Since then I added another website for my primary business. Everything runs smooth and I have not once had an issue with my sites. Fo any support I have needed Big Scoots’ team has been very responsive and quick to help me out. Can’t recommend them enough!!

They are the best of the best!!! Their support service is almost instant, and they go above and beyond to help. I will never change from them!

My questions (big or small) are always answered promptly and fully! Thank you so much for a great customer service team. You’re more appreciated than you know!

Big Scoots has been amazing. My only regret is that I didn't move my sites to them years ago. I cannot say enough good things about the quality of tech support, the quality of hosting, and maybe most importantly, just how fast my websites are.

You won't go wrong if you move your sites or build your new ones on BigScoots.

After 30 years and at least 5 other hosting companies, there has never been anything like Big Scoots. Their knowledgeable team is prompt, courteous and hits the nail on the head with excellent service and exceptional ability to fix every problem and answer any issue that I've had over the past 4 years. I highly recommend Big Scoots without hesitation.

Thank you so much, BigScoots! I've used other hosting providers before and they didn't do anything for us except host our site! Very pleased with BigScoots' extent of service and how they assign less than a handful support staff to your account so I remember all of them by name. Ali just did a site backup and updated our plugin to a specific version today because the most recent one isn't compatible with our outdated theme.

I switched years ago from SiteGround and sometimes can’t believe I ever used a discount host now that I know the difference. BigScoots has been exceptional for all my sites, always going above and beyond. I️ sometimes cannot believe the things they have done to help solve emergencies. They are extra compared to other hosts but the premium is worth every penny.

I was previously with Kinsta and felt their pricing was excessive for the service provided.

I was initially wary of moving to BigScoots since they charged considerably less.

After plenty of thought, I made the switch, with the plan of reverting back to Kinsta if BigScoots didn’t perform.

A year in, I can safely say I would never change host.

The service is outstanding - fast, reliable, and backed by a support team that’s clear, concise, and straight to the point.

In my time with BigScoots, I’ve had zero issues. Not once have I felt the service was anything other than excellent.

10/10!

excellent web hosting platform. Prices are very reasonable and even on a shared hosting platform, site speed is pretty good (see Celticirish.com). Their support is also second to none; all of my queries have been answered promptly and any and all problems I have had have been solved quickly :) would recommend to anyone out there.

By far the best, and fastest hosting platofrm I have used in my 25 year career building websites. the customer service is sooooo good, and they are so fast to help! A great investment!!!!

Been a customer for years.
When my site was problematic and kept crashing or screwing up. Its been so undramatic and stable when I migrated to Bigscoots.
Anytime I need something done like an audit or restore, the Bigscoot team is on it almost instantly.
Where I had site-down issues for 2-3 days in the past, my site is now almost never down.

I've been very satisfied with Big Scoots' hosting services. I'm currently on their $20 plan and appreciate features like cPanel email, a user-friendly cPanel interface, included SSL certificates, and reliable support. The month-to-month billing option provides flexibility, which I highly value.

I previously used SiteGround and found their dashboard less intuitive compared to cPanel.

Overall, I highly recommend Big Scoots for web hosting."

BigScoots is my third hosting provider and it's the only hosting provider who has not let my site crash. Sad but true. Additionally, there's very little downtime when they do regular maintenance on their own systems, that kind of thing. I've been with them about two, two and a half years now.

The internet is a hard place to make a living but if you've at least got solid hosting, you're way ahead of the game. Take it from somebody who was with Bluehost, who crashed the site every few weeks and also SiteGround -- who crashed the site once, and then I left the next day. You have to have rock solid hosting in this business or nothing else that you do matters.

Also, nobody at BigScoots tries to sell me packages from other technical services companies. That's a relief. I'm completely open to referrals under the right circumstances, but too often the solution to hosting "problems" is for a hosting provider to sell you bells and whistles (security systems, that kind of thing) with somebody else. BigScoots doesn't play that game, which, as I said, is a relief.

I've been hosting websites with BigScoots for over ten years now and highly recommend their basic shared hosting. All my sites are Wordpress (currently five) and even though I don't use their Wordpress hosting they still are willing to help me through any issues I have. Their customer service is outstanding - I get a response usually within 15 minutes and they work with me until the problem is solved. I've used many other hosts over the years (Dreamhost, GoDaddy, SiteGround, Bluehost) and I'm completely satisfied with BigScoots, they are an excellent hosting company with exceptional support.

Have been using this company for hosting for over a year now. The transition was easy and smooth, and after botched transfers with other companies in the past, that is very important. The service has been excellent but where they truly go above and beyond is with customer support. I often send in questions or ask for their help and they always reply immediately, and with the solutions I need. Cannot recommend them enough.

Slow to respond to support questions. Then they continually push upgrade host services. They WERE a great host until about 9-12 months ago. It used to take at most 3 minutes to respond to support questions/issues. Now it can take hours for a response. Even with that they can't seem to find solutions and want to blame everyone else, when other tech folks say the issue has to be theirs. They are more focused on selling upgraded products than they are with helping their customers quickly resolve issues. I will NOT recommend them anymore. In fact, I'm in the process of reviewing new host options.

I recently migrated my website to Big Scoots and couldn't be happier with my decision to switch. Big Scoots support has been nothing short of spectacular!

First, the migration was incredibly fast and easy. And my site already performs better on Big Scoots.

And second, this is a biggie, I was having an issue with one of my WP plug ins but the vendor couldn't replicate the issue and suggested it was due to other plug-ins.

I submitted a support ticket to Big Scoots to see if they could help. And Dean quickly responded by providing specific error detail to share with my vendor that showed it was indeed their issue. And guess what? The detail that Dean provided meant my vendor took ownership of the issue and was able to create a fix within a few days.

Huge fan of Big Scoots!

I have three websites that I host with Big Scoots, and honestly the service is exceptional.
I am awful with Wordpress and they've even gone out of their way to help me.
I always get a response within 5 minutes, and they always sort the issue.
Not only that but if my website is down, they alert me straight away. I've worked with many website hosts, they're by far the BEST. No comparison in my opinion.

Best regards,
Becky