Bike Assist Legal Reviews 

Dealing with Chloevwas a pleasure. Always polite and courteous, always very clear with instructions and advice, able to bring a long winded process to a satisfactory close. Top marks and thank you for all your help.

Firstly 4th dimension handled the initial claim and the hiring of the bike. They were readily available for updates via the telephone. Things did drag out, but that was more to do with the third party. So thankyou to their team.
Bike legal assist team were very good from the the onset. Having dealt with various legal team members from the get go. Especially Jan who took over and led the claim to an amicable conclusion. So many thanks to him and the rest of the team I had dealings with.

I would like to thank joe for his help throughout my personal injury claim.
Which had alot of delays due to nhs issues.
Joe gave the the best advice opinion on how to move forward.
Almost 2 years to settle.
Joe Jephcott was so helpful even listen to my rants over the process Joe deserves a medal.

Insurance claims can often take some time, but Bike Assist Legal did their best to keep me informed during the progress of my claim and also gave me good advice regarding the best course of action

Chloe Smith and the team have been fantastic! I was injured in an RTC which was not my fault. It was a complicated case due to nationality and insurance issues of the other driver.

The team identified the insurance company liable and fought tooth and nail to ensure I received the compensation I was due - even researching legislation from the other country to ensure the case could be progressed and not halted due to technicalities.

A lot of hard work paid off and I cannot thank them enough.

Chloe was supportive throughout and kept me updated regularly. I received enough timely information to make sound decisions relating to the claim and nothing was too much to ask.

I am really grateful and would recommend 100% based upon my experience with Chloe and the team. Thank you.

Marília she’s working three just a really good professional help me a lot and she has been so supportive and helpful about my case.

It took 3 years to settle my claim, I am to blame for some of that. I have given 5 stars simply for Michele Williams. She couldn’t have been more helpful, professional or patient. An absolute ambassador for her company. She walked me through every part of my first ever claim and I can say, hand on heart, she was entirely honest and caring throughout the process from when she took over.

Since Mrs/miss Justine Wilson has took on my case I have felt nothing but ,looked after, respected and felt a huge confidence in her actions abilities and placed my complete trust in her and bike assist for the duration of this long winded process .
She has been constant in her duties and made me feel confident in her actions .

I would recommend bike assist and especially justine if r unfortunate circumstances pass for me or anyone I know .

My case was dealt with by Chloe Smith
But all staff have been excellent

Stefanie Godoy was very helpful and a brilliant lawyer
I’m so grateful and lucky being my lawyer

Third party had accepted full liability but their insurer refused to cover unrecovered losses over an above the valuation, in spite of photos and receipts. Those were for extras.and accessories which had been added to the bike; Dylan Kadima of Bike Assist Legal pursued the claim to the point of refering the matter to court, when 3rd party insurer finally paid up.

It was the intervention of solicitor Shabeena Fazal, of bikeassist who made the experience great for me. Prior to this solicitor being involved with my accident claim there was a lack of forthcoming information. But this solicitor would always provide answers to my requests for information and updates. It was excellent working with her and I had a very successful outcome. This review pertains to the period 19/02/25 thru 06/08/25.

Outstanding Performance from Bike Assist Legal from start to finish. I can 100% recommend them to anyone who wants professional assistance where the injured party is the main focus and assistance. Very well deserved review.
All I can say is OUTSTANDING!!!!!!
Thank you all who worked on my case.

My solicitor faisl Ahmad went above and beyond to help me to finally get to the bottom of my claim.
His communication was excellent and always kept me in the loop with what was going on
Always ensured I was fully understanding on what was happening
Was polite, kind and understanding of certain difficulties I had with reading and understanding documents.
I would highly recommend his services to anyone in the future.
Thank you once again for everything you have done for me

Without a doubt, Bike Assist Legal are one of the best legal teams I have had the pleasure to have worked alongside in a dispute of liabilities. Steve looked at the entire situation and explained the facts very clearly in the statements. We got the best result and the outcome could have been better.
Totally recommended.

My solicitor Simon was super helpful, gave me useful advice and ended up getting a good settlement for my claim.

I would recommend anyone to use Bike assist and if needed in the future would definitely choose them again.

I had an accident and the bike assist team handled it for me. They were always clear and with extreme attention that I had never seen before, from beginning to end with their team in English and Portuguese, which was extremely important of course. Whenever I needed them, I was fully attended to. I wish I could say how much they helped me here but I lack words. I hope of course not to deal with them because it was not in a good circumstance, but if I need them I already know where to go. Highly recommended, thank you very much to everyone!

Thank you Bike Assist Legal for handling my my case, and especially to Faisal for him personally dealing with me. Faisal often went above and beyond. Contacts were timely by phone and always followed up with Emails. Advise was well founded with any risks or expected outcomes clearly explained, but with no pressure put on me to make any rushed decision. Nothing was ever rushed - everything was always clearly detailed in a way I could simply understand. It was always a pleasure to have a call from Faisal - his friendly and professional standards I could not fault in any way. I am so grateful to have had the Bike Assist Team, and mostly Faisal look after my interests and get me through some rather dark days to the positive place where I am today, what a great honest guy!
Thank you from the bottom of my heart, fantastic service! 100% recommended.
Mango

I had a serious bike vs car RTC. My injuries were severe and life changing. The Bike Assist team have been incredible, from assisting with getting the right rehabilitation to representing my case. It was a complex case and took nearly 3 years to conclude due to my injuries and complications. Neil was on my side the whole way.
Clicking that box on the website for legal cover was a simple act but had massive implications.
Bike Assist have been amazing. Thank you.

Very helpful and caring given good advice sort it out in end
Thank you ANNIE LOUISE ALEXANDR