BikeBerry.com Reviews 

UPDATE 07/24/2023
Placed my order for Wheel Set and a Mirror. Waited almost a week and come to find out that FedEx couldn't delivery my package.
NOT FedEx fault because whoever processed my order assigned it to be delivered by FedEx HOME Delivery. The problem with that is FedEx HOME Delivery does NOT deliver to P.O. Boxes.
For those of you that are not aware, FedEx GROUND SmartPost DOES deliver to P.O.Boxes and so does UPS SurePost.
I spent over 2.5 hours chatting with Earl trying to see if they could get in touch with FedEx and have them redirect and have my package delivered via FedEx GROUND SmartPost so my package wouldn't be sent back to Bikeberry as undeliverable. He didn't do it, didn't even try. So I ask him can you at least get in contact with FedEx and at the very least have FedEx hold it for me and I will pick it up myself. But no, he couldn't do that either. He insisted that since Bikeberry sent my package via FedEx HOME Delivery, which was Bikeberrys deliberate mistake, that the only way I could receive my order is if it was resent to my physical address. That is just not an option because the reason I have a P.O. Box is to keep my mail and packages from being stolen and I work 18 hours a day and I wouldn't be there when they deliver.
My first time ordering from Bikeberry was great, no issues at all. This time around, they ain't worth a crap and I can see why Bikeberry has a long list of complaints on the BBB website and other online reviews!
Earl then had the gall to tell me if they resent the order that I would have to pay for the shipping!
Really???
I bought over $100 in parts from them which qualified my order for FREE shipping and they made the mistake of shipping my order via FedEx HOME Delivery to my P.O. Box knowing dern well FedEx HOME Delivery doesn't deliver to P.O. Boxes.
So basically, they want me, the customer, to pay for their mistakes!!!
That don't cut it Hoss!
I told them that they no longer have a customer and they no longer have a sale of $100+.
I'll just take my business elsewhere.
All they care about is how they can rake folks.
Bikeberry is alright if there is a small issue where there is no time or money involved but when there's a bigger issue involved, they literally just FAIL to deliver!!!
Stay away, don't do business with folks who don't appreciate their customers and correct their own mistakes. Bad business practices Bikeberry. And yes, I know alot of folks and I will spread word of mouth just how sad and pathetic you really are!!!

Don't waste anymore of your time arguing with these folks at Bikeberry.

Instead, file a complaint with the Attorney General in California and file another complaint with the Better Business Bureaus about Bikeberrys deceptive business practices,vonline fraud and false advertising.
Also, make a vow to never do business with them and stop supporting bad businesses!!!

Earl did a lot of digging to help me figure out what part I needed. He was a big help!

Alvin Seville was very professional and knowledgeable
He answered my questions without haste.
I would definitely hire

I got exactly what I was looking for, and got it within 2 days!. Anything motorized bike related can be purchased here with confidence! I highly recommend bikeberry.com!

I was looking for something specific and I talked to Alvin seville and he told me what I was looking for y'all didn't have at the moment I gave him my email and asked him to email me if y'all are to get what I'm looking for in and he said they could do that. Thank you Alvin

Alvin Seville did a great job and was very fast in helping me with some technical stuff.

Freddie was very knowledgeable and helpful. He politely and professionally answered all of the questions I asked, which has helped me make a positive decision regarding my purchase.

Very helpful takes my headache away it's my only transportation to work

Earl was very corruptive and respectful he was fast and got my money back in an instant I would highly recommend buying for this site.

The gentleman who helped me, Alvin Seville I think that was his name was very helpful. The service was great!

i was able to get all of my questions answered thanks to Alvin Seville !

he was very helpful

I REALLY wanted the 10 spoke mag wheel set for my Switz Cruz stage 4 engine kit bike. I called BikeBerry and heard about how fast the chat option on the website was, hung up and went straight to the website. Within seconds I was chatting with Freddie. He told me that only the front mag wheel was compatible with my bike. At that point, the mag wheels were a no-go for me. I then told Freddie that I was looking for a duel lever brake setup. Not only did he give me the parts that I would need, but attached a video for the setup suggestion that he knew I would like! He was SPOT ON POINT for my needs! Thanx Freddie, you saved me a mountain of headaches and you saved the day! BikeBerry rocks! ✌🏾

Freddie was understanding and quick to fix my issue. Easy going and professional

I continually have shipping problems caused by the USPS on my end. Freddie was amazing unraveling the federal bureaucracy caused by the post office in our small rural town. Great job Freddie!

Speedy delivery, and great service with Earl, a top rate CSR. Thanks again.

Alvin knew exactly what I was asking and he was able to answer my inquiries right away

I've never done a review before so I hope this one's good enough for everyone I had an issue with a part that I bought for my motorized bike my my bike had three rings on it for the piston rings and they sent me a piston with only two rings but just like that when I called customer service they were able to find out and let me know that it had been redesigned that the other ones were no good so I was very thankful for their findings but doing anything they should pay for my first distance since it was should have been recalled????

Earl was helpful, although I would have liked more than an approximate shipping date he passed along the information available to him. His response time was quick and I do appreciate that