Had a small issue with an order first one in the years I've been using Bike Berry but have used customer service more than once and I had got to say they have the most outstanding friendliness C.S. I'... Toon meer
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Things happen, it's not how we fall down that matters but how we pick are selfs up. I've stumbled a few times so far but it is my first bike build so you know growing pains, they have taken steps to h... Toon meer
Bell did such a wonderful job helping me make my decision to find what I needed. My accommodations go out to her for her experience and expertise in this process. She really needs a raise.... Toon meer
Web site is good - support videos are great, so I took the plunge and ordered a couple of parts. I've haf one confirmation of order over 4 days and 4 marketing emails wanting me to buy more all before... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Bikeberry is the Motorized Bike superstore! We offer the largest selection of Gas Bicycles, Bike Engine Kits, Gas Bikes, Bicycle Motors Accessories and High Performance Parts to make you Motor Bicycle that fastest on the block. We have the best deals o...
Contactgegevens
735 Challenger St. , 92821, Brea, Verenigde Staten
- 8003170479
- support@bikeberry.com
- bikeberry.com
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Freddie was very helpful!
Ordered a whole bike kit for the hubby…
Ordered a whole bike kit for the hubby for his birthday. Your customer Service representatives Summer and Earl were very helpful. Summer went out of her way to keep in contact with me for a couple of months now and even went out of her way to get me a discount that was above and beyond. Earl calmed all my confusion when i seen an email saying the bike shipped but then was cancelled with Fedex.
Excelent service
Fast, understanding and focused. Solved my problem right away. ALVIN
Alvin Seville- helped me find a part…
Alvin Seville- helped me find a part ive needed for a year now. Fast response time no hassle they know what there talking about cause i didnt😂😂
Great service
Looking into buying another bike from Bikeberry and had some questions. I was on a chat with Freddie and he got answers for all my questions and was great to work with :)
Was a great experience.
Very helpful
Jen was so very polite and helpful
Jen was so very polite and helpful. I was worried about my order and she assured me that it was being taken care of.
Very quick service and assistance
Alvin Seville was very helpful and wasted no time addressing my issue
Great customer service!
Earl got me the information I needed so I could get a new filler cap. A+ service!
Freddie was very helpful.
Freddie was very helpful in replacing my broken chain.
First order experience
I have ordered some parts and after the order was placed I have decided to add another part to the order.
I have reached the Customer support and Earl has responded promptly to my request and helped me to update the order.
I am very pleased with how smoothly everything went.
Patients is a virtue.. it's much appreciated..
Talk to customer support on chat he answered all my questions that were holding me back buying a engine from you guys. Thank to my boy Freddie I feel confident now to go head and spend my money.. was little nervous because my bike has fat tires but he told me what I needed and what to do. He was patient and for that I'm thankful.. Give Freddie a raise he deserves it.. LOL 😂😆..
Thanks alot
Freddie
Earl was great!
Earl was great
Thanks to Earl for answering all my questions prior to my purchase!
Used Earl on the chat function to help determine if the bike I was considering would be a good fit for me. Earl answered all my questions and I hit the "Purchase" button. Can't wait for my new bike to come.
Questions on my bike kit.
I had some questions about the bike kit that I'm getting and Earl gave me the information I was looking for. He really got to me pretty quick too I didn't have to wait long for the answers. That's always a plus
From the onset freddie was polite and…
From the onset freddie was polite and knowledgeable. He handled my situation in an expert expedient and efficient manner.
Great support and very helpful.
I’m new to this and need advice once in a while. These guys are great, and the YouTube videos are a really good learning tool. I recommend watching all of them to learn Everything you need to know before and during your build. It’s all fairly easy, but it’s not all just plug and play. I few things and tricks need to be learned.
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