Bindertek used to sell replacement parts, but apparently no longer does so. Now when a compressor bar or ring mechanism wears out, you have to buy an entire new (expensive!) binder rather than just re... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Your shipping rates are unreasonable and far exceed customary fees by other online vendors. I'm an amazon prime member and, frankly, if they can send me something via UPS for free, why do you charge... Toon meer
Bedrijf heeft geantwoord
I've bought barrister binders and other three ring binders and related products from Bindertek for years. Top notch quality, backed up by excellent customer service. When I give my clients drafts of t... Toon meer
Bedrijf heeft geantwoord
Not an easy company to do business with. They don't pack their orders to prevent damage in transit, then hassled us with many password resets before addressing the replacement. I meanwhile decided t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Bindertek, Inc. offers top quality binders, office supplies, shelving, storage, briefcases and archiving for the office and home. With Bindertek you get quality, lasting document storage systems for your home or business office, including signature Bindertek Binders, with our Lifetime Binder Ring Guarantee. Need help organizing? Speak to an organization specialist today. Call Bindertek at 800-456-3453 for your organization needs.
Contactgegevens
147 Old Amherst Road, 01007, Belchertown, Verenigde Staten
- 800-456-3453
- info@bindertek.com
- bindertek.com
2,8
Gemiddeld
387 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Attractive product at …
Good quality and attractive product at a reasonable price.
8 juli 2017
Review zonder uitnodiging
Antwoord van Bindertek
Greetings,
Thank you for the 5-Stars and for your business!
Kind Regards,
Bindertek Customer Service
Fast pleasant help.
Ordered 5 2 inch binders for a blind friend. On receiving them she realized she needed 3 inch binders. I called to ask what they could do for me. The gentleman who answered was very polite and helpful. It was a pleasant experience to make a return exchange. No hassle.
7 juli 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hello,
Thank you very much for your purchase. We are so pleased we could help you!
Kind Regards,
Bindertek Customer Service
Nice but pricey, and always damaged.
The binders look nice, but price is high - and a high percentage arrive damaged every single time. Customer service has been good- they do replace the damaged binders - but this game is getting old. I don't pay high prices for high end binders for my clients just so that I can spend a lot of time and money every time to return them. I'm definitely looking for better options.
2 juli 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hello Marissa,
Thank you very much for your order and for taking the time to leave us your feedback. We're a small business and we appreciate hearing how we can improve.
I have processed your reshipment because of the damaged caused in shipment. I hope the new items give you years of great use.
Kind Regards,
Sandra Stevens
Bindertek Customer Service
The stamp was great
The stamp was great. Although I would have preferred CPA instead of CA 1983 at the middle; and 1983 instead of CPA at the bottom.
But thanks for the wonderful service!!!
1 juli 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hi Rom,
It was a pleasure working with you!
Thanks for the 5-Stars.
Kind Regards,
Sandra Stevens
Bindertek Customer Service
The binder cover won't even close it …
The binder cover won't even close it stays open. The rings aren't very strong they are just like the ones on Wal Mart notebooks. I've had for a month or so and the top ring is starting to stay open a little which snags my sheet protectors.
29 juni 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hello,
Thank you very much for your order with Bindertek and for reaching out to us on Trust Pilot.
In the future for the fastest service please call us Monday-Friday from 8:30am-5:00pm EST at 1-800-456-3453 or Email info@bindertek.com. We are here and happy to help!
I am very sorry to hear you are having issues with your Binders. Our Binder rings should always be opened using the one-touch mechanism and should have a tight snap close. If they have been pried apart, damaged or crushed during shipment perhaps that would cause the rings to separate.
I will reach out to you to help with replacement.
Kind Regards,
Bindertek Customer Service
Bindertek products are always …
Bindertek products are always well-made. Their service is impeccable. We use Bindertek binders and indices for all of our trust and probate administration matters.
24 juni 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hi Michael,
Thank you for 5-Stars and for being our customer!
Kind Regards,
Bindertek Customer Service
I was looking for professional quality …
I was looking for professional quality looking products and that is what I found with Bindertek. The products give our office more of a professional look.
23 juni 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hello,
We cannot thank you enough for your business and the great review!
Kind Regards,
Bindertek Customer Service
Excellent binder system!
18 juni 2017
Review zonder uitnodiging
Antwoord van Bindertek
Greetings,
Thank you for your business and the 5 Stars!
Kind Regards,
Bindertek Customer Service
Perfect Office Accessory!
Beautiful, Elegant, Real Wood desk file drawers that make any office look executive! Award Winning Customer Service! I will order from them again. The rest of our team is going to order as well! Rich stain and Well Made!
17 juni 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hi Kathy,
Wow! Thank you very much for your 5-Star and rave review - we are delighted!
Kind Regards,
Bindertek Customer Service
Highly reliable product
Highly reliable product. Top notch customer service
15 juni 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hi Ed,
Thanks so much for the 5-Stars and your business!
Kind Regards,
Bindertek Customer Service
Unusual Binders Found
Great Product - Very long delivery/waiting period
14 juni 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hi Susan,
Thank you very much for your purchase with Bindertek and for the 4-Stars!
We are located in Massachusetts and regular Ground Service to our customers in California is 5-7 business days. It looks like it was delivered within that time frame. If you ever need anything faster we do offer expedited shipping services.
Kind Regards,
Bindertek Customer Service
German Engineering for the …
German Engineering for the administrative side of the business. There are no better binders.
12 juni 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hello,
Thank you so much for the 5-Stars and your incredibly kind review! We truly appreciate it.
Regards,
Bindertek Customer Service
The site's great
The site's great, and the binder cover is well made and sturdy, but the top ring does not lock tightly and the pages get caught and pull off the ring. I use it for music and it's a nightmare when trying to flip through the book. For 45 bucks, the rings should lock super tight.
8 juni 2017
Review zonder uitnodiging
Antwoord van Bindertek
Greetings,
Thank you very much for your purchase and for reaching out to us about your issue.
I hope your replacement for the damaged Binder has been received and gives you many years of great use!
Kind Regards,
Bindertek Customer Service
Very Good Customer Service
I had a minor alignment issue with a couple of my binders. Bindertek quickly remedied the situation. I am quite satisfied with my binders and with the customer service I received.
7 juni 2017
Review zonder uitnodiging
Antwoord van Bindertek
Greetings,
Thank you very much for your purchases with Bindertek and for reaching out to us. In the future for the fastest service please call us Monday-Friday from 8:30am-5:00pm EST at 1-800-456-3453 or Email info@bindertek.com. We are always happy to help!
Our Binder Ring Mechanisms are the best we are able to find in the world. Most styles should always be opened by the lever or one-touch mechanism. If you ever received any that are immediately misaligned they may have been crushed in shipping. We would of course replace anything damaged!
If you have used our Binders for a period of time and they become broken or misaligned you are always welcome to return them to us under our Lifetime Ring warranty for free replacement. Here is a link to the details:
http://lib.store.yahoo.net/lib/empireimports/Bindertek-Binder-Ring-Warranty-Return-Form_v3.pdf#_ga=2.127296909.1888023295.1499862076-1182669630.1495127940
I will also reach out to you to see if I may further assist in any way.
Kind Regards,
Sandra Stevens
Bindertek Customer Service
I really enjoyed how easy it was to …
I really enjoyed how easy it was to order custom tabs. I will be ordering more!
5 juni 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hi Steve,
Thank you for the 5-Stars and your Quick Print Custom Tab order!
Kind Regards,
Bindertek Customer Service
Super Heavy Duty
Super Heavy Duty. I use in the field and this is what I expected. Very good Heavy Duty Binder. Very Impressed
4 juni 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hello,
Thank you very much for your order, the 5-Stars and for sharing your experience. We appreciate it!
Kind Regards,
Bindertek Customer Service
Very quick shipping, binders changed a bit
Very quick shipping and great communication. The ring mechanism seems to have changed since the last batch I ordered and the rings don't always close all the way now. They're often crooked and I have to manually pop the rings back together.
2 juni 2017
Review zonder uitnodiging
Antwoord van Bindertek
Greetings,
Thank you very much for the 5-Stars!
I am sorry that you are having ring trouble. The latest version of our Binder Rings are the best ever and have a very tight snap when opened with the one-touch mechanism. If the rings are ever pried apart or maybe were crush in shipping then that may cause miss-alignment.
I will reach out to you to see if I can further assist you.
Kind Regards & Thanks again,
Sandra Stevens
Bindertek Customer Service
Product was great and delivered on time …
Product was great and delivered on time and in good condition.
31 mei 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hello Donna,
Thank you very much for your business and 5-Stars!
Kind Regards,
Bindertek Customer Service
Outstanding products
Outstanding products, excellent communication and servixe.
Thank you,
Terry W Robinson
30 mei 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hi Terry,
We can't thank you enough for the terrific review!
Kind Regards,
Bindertek Customer Service
Was very pleased to receive a total …
Was very pleased to receive a total refund which included original price and shipping.
26 mei 2017
Review zonder uitnodiging
Antwoord van Bindertek
Greetings,
Thank you very much for your purchase and for the 5-Stars.
I am glad we were able to make a one-time exception to help you!
Kind Regards,
Bindertek Customer Service
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