Bindertek used to sell replacement parts, but apparently no longer does so. Now when a compressor bar or ring mechanism wears out, you have to buy an entire new (expensive!) binder rather than just re... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Your shipping rates are unreasonable and far exceed customary fees by other online vendors. I'm an amazon prime member and, frankly, if they can send me something via UPS for free, why do you charge... Toon meer
Bedrijf heeft geantwoord
I've bought barrister binders and other three ring binders and related products from Bindertek for years. Top notch quality, backed up by excellent customer service. When I give my clients drafts of t... Toon meer
Bedrijf heeft geantwoord
Not an easy company to do business with. They don't pack their orders to prevent damage in transit, then hassled us with many password resets before addressing the replacement. I meanwhile decided t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Bindertek, Inc. offers top quality binders, office supplies, shelving, storage, briefcases and archiving for the office and home. With Bindertek you get quality, lasting document storage systems for your home or business office, including signature Bindertek Binders, with our Lifetime Binder Ring Guarantee. Need help organizing? Speak to an organization specialist today. Call Bindertek at 800-456-3453 for your organization needs.
Contactgegevens
147 Old Amherst Road, 01007, Belchertown, Verenigde Staten
- 800-456-3453
- info@bindertek.com
- bindertek.com
2,8
Gemiddeld
387 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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I have very very pleased with …
I have very very pleased with Binderteks customer service and products!
6 september 2017
Review zonder uitnodiging
Antwoord van Bindertek
Greetings,
Thank you very much for shopping with us and the great review!
Bindertek Customer Service
Communication via email is always very …
Communication via email is always very prompt. The product is always as described and shipping is swift.
6 september 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hi Cheryl,
We are glad you have had a 5-Star experience with us!
Kind Regards,
Bindertek Customer Service
Antwoord van Bindertek
Hello Amy,
We can't thank you enough for being our customer and the 5-Stars!
Bindertek Customer Service
Antwoord van Bindertek
Hello Kristi,
Thank you for your order. We appreciate the 5-Stars!
Bindertek Customer Service
Antwoord van Bindertek
Michael,
We appreciate your business and kind words!
Kind Regards,
Bindertek Customer Service
The binders are meta-great!
31 augustus 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hi Kevin,
Thank you for the order and 5-Stars!
Bindertek Customer Service
We have only had a couple of problems …
We have only had a couple of problems with our 3 inch binders - we have had three of them break. Overall, we are very pleased with the products we receive.
28 augustus 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hello Tiffany,
Thank you very much for your business and for taking a moment to leave us feedback on Trust Pilot.
We are proud to offer a Lifetime Warranty on the Ring Mechanisms of all of our Binders. If you have any with broken rings you are welcome to send them in to us for replacement!
Please call 1-800-456-3453 or visit our web site www.bindertek.com for details.
Kind Regards,
Bindertek Customer Service
The binders were excellent for my …
The binders were excellent for my presentation need. I highly recommend you to all who need folders.
26 augustus 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hi Steven,
Thank you very much for your purchase and the 5-Stars!
Kind Regards,
Bindertek Customer Service
Never received my order.
Placed my order on 7/26/2017 so it's been over a month and no product. Customer service has been helpful and in touch.
25 augustus 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hi Brett,
Thank you very much for your business and feedback.
I truly apologize for this unusual delay!
Kind Regards,
Sandra Stevens
Bindertek Customer Service
Excellent products
Excellent products - fast, accurate service.
13 augustus 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hi Walter,
Thank you very much for your business and the great review!
Kind Regards,
Bindertek Customer Service
What happen to the two hold punch for …
What happen to the two hold punch for punching holes on my papers for the two hole ring binder?
6 augustus 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hello,
Thank you very much for your purchase and for reaching out to us. For the fastest service please call us Monday thru Friday from 8:30am-5:00pm EST at 1-800-456-3453. We're here and happy to help!
Our 2-Ring Binders are standard US spaced and will work with any US 2-Hole Punch.
Kind Regards,
Sandra Stevens
Bindertek Customer Service
Binder tells products are second to …Bindertek-YES!
Binder tells products are second to none, and their service is exceptional. I am a big fan of their various legal pads.
5 augustus 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hello,
We can not thank you enough for your business and your kind words!
Kind Regards,
Bindertek Customer Service
Your shipping rates are unreasonable …
Your shipping rates are unreasonable and far exceed customary fees by other online vendors. I'm an amazon prime member and, frankly, if they can send me something via UPS for free, why do you charge $35 for an 8 pound box?
5 augustus 2017
Review zonder uitnodiging
Antwoord van Bindertek
Greetings,
Thank you very much for your purchase with Bindertek and for taking a moment to share your experience with us.
We are a small business and we truly charge the minimum we are able to for the number and weight of packages and distance it is traveling based on what UPS charges us.
Mega retailers like Amazon have fees that they pass on to everyone to absorb shipping costs while other retailers may add shipping into the cost of the item to make it seem "Free". Unfortunately the shipping carriers do not ship anything free for anyone.
We once again appreciate your feedback and your business!
Kind Regards,
Bindertek Customer Service
5 stars fast and took care of a defect …
5 stars fast and took care of a defect quickly and without grief
1 augustus 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hello,
Thank you very much for your purchase and the 5-Stars!
Bindertek Customer Service
Found the perfect product on Bindertek
Found the perfect product on Bindertek, that no one else seemed to be offering. Ordering was easy. The product was delivered in a timely fashion, and it's just what I had hoped for. If you want a quality product at a reasonable price, delivered quickly, this is a great site.
30 juli 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good morning Anne,
Thank you very much for your purchase with Bindertek and for taking a moment to reach out to us on Trust Pilot.
I am very sorry that we did not receive your Email! I have scoured every junk folder and cannot locate your correspondence. I truly apologize!
We have a dedicated Customer Service team that is hear Monday-Friday from 8:30am-5:00pm EST at 1-800-456-3453 that are always happy to help. I will call you this morning to make sure that there isn't anything at all I may help with.
Kind Regards,
Sandra Stevens
Bindertek Customer Service
I thought the hinges would help me …
I thought the hinges would help me access both front and back of my pages more easily than traditional placement of the loops. It' did't. It is much stronger than another binder I bought from another company, the halves do not move when flipping through the pages. It's better than what I have seen, but I was not fully satisfied.
25 juli 2017
Review zonder uitnodiging
The ordering process was easy
The ordering process was easy, they shipped my item quickly and when I had a couple questions they replied to my emails promptly. Couldn't ask for more than that!
19 juli 2017
Review zonder uitnodiging
Excellent Customer Service!!
I ordered some office supplies and one item was wrong. I contacted customer service and they did not hesitate to fix it. Shipped it free to me, but when it arrived the post office had damaged it. Again, I contacted customer service and again they did not hesitate to fix the problem. They ship another item out free of charge again. They were great! Will definitely use again & recommend!!
12 juli 2017
Review zonder uitnodiging
The "experience " was fine, the product was not.
The "experience " was fine. It's the product that was disappointing. I ordered the same binder that I have ordered twice before. Obviously, very pleased with earlier orders. However, this recent one was a poorer quality product - more similar to what I might find at Office Depot.
11 juli 2017
Review zonder uitnodiging
Antwoord van Bindertek
Greetings Michael,
Thank you very much for your purchase and for taking a moment to share a review with us.
I am very sorry that you do not care for the quality of our Binders. We recently partnered with a new manufacturer in Germany to vastly improve our Binder quality to offer our customers what we feel are the best Binders in the world.
If for any reason you are unhappy we offer a complete 30 day return policy. I will reach out to you directly and see if there is anything I can do to help.
Kind Regards & Thanks again!
Sandra Stevens
Bindertek Customer Service
Disappointed with product line changes
Disappointed with product line changes. Offers less flexibility to customers and less support to old customer with older binders (i.e., parts and accessories discontinued, fewer binder colors to match binders previously purchased, etc.).
9 juli 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hello Fred,
Thank you very much for your purchase with us and for taking a moment to leave us feedback on Trust Pilot.
We unfortunately can not carry every version of our rings for sale apart from our Binders. Over the many years we have offered Binders (more than 30!) we have made changes and improvements. We still honor the Lifetime Binder Ring Warranty of any version.
A few years ago we did discontinue some colors based on popularity. We are right now in development of some new colors coming, hopefully late 2017!
We truly do appreciate your feedback.
Kind Regards & Thank you again,
Bindertek Customer Service
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