Bindertek used to sell replacement parts, but apparently no longer does so. Now when a compressor bar or ring mechanism wears out, you have to buy an entire new (expensive!) binder rather than just re... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Your shipping rates are unreasonable and far exceed customary fees by other online vendors. I'm an amazon prime member and, frankly, if they can send me something via UPS for free, why do you charge... Toon meer
Bedrijf heeft geantwoord
I've bought barrister binders and other three ring binders and related products from Bindertek for years. Top notch quality, backed up by excellent customer service. When I give my clients drafts of t... Toon meer
Bedrijf heeft geantwoord
Not an easy company to do business with. They don't pack their orders to prevent damage in transit, then hassled us with many password resets before addressing the replacement. I meanwhile decided t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Bindertek, Inc. offers top quality binders, office supplies, shelving, storage, briefcases and archiving for the office and home. With Bindertek you get quality, lasting document storage systems for your home or business office, including signature Bindertek Binders, with our Lifetime Binder Ring Guarantee. Need help organizing? Speak to an organization specialist today. Call Bindertek at 800-456-3453 for your organization needs.
Contactgegevens
147 Old Amherst Road, 01007, Belchertown, Verenigde Staten
- 800-456-3453
- info@bindertek.com
- bindertek.com
2,8
Gemiddeld
387 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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First order was wrong
First order was wrong, but you quickly resolved the issue. Happy in the end.
2 november 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good afternoon Laura,
We apologize that your initial order arrived incorrectly. However, we are glad that we were able to resolve the issue for you in a timely manner. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
Great Product
Great Product, easy to order, fast and well packaged shipping.
1 november 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good afternoon Mar
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
Antwoord van Bindertek
Good afternoon Thomas
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
Great products
Great products. Fast shipping! Has always stood behind there products.
27 oktober 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good afternoon Pam,
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
Bindertek products are clearly superior …
Bindertek products are clearly superior - attractive, easy to use, and durable. Customer service is also excellent - orders are processed and delivered quickly. As an estate planning attorney, I use Bindertek notebooks for all my clients.
23 oktober 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good morning Catherine,
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
I received my order and two of the …
I received my order and two of the products were damaged/did not work properly. I emailed customer service with a request to hear back and have a question answered before I returned the products. I NEVER received a reply back. I ended up returning the products (well within their return parameters) with a copy of my email to their customer service rep. I'm asking for a refund for both the products and my shipping due to the fact I paid for return shipping. I'm waiting to hear back however I am not overly confident considering the customer service (lack of) I have received thus far. Inadequate experience due to lack of communication on their end!
19 oktober 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good morning Holly,
Thank you for your order with Bindertek.
We extremely apologize that your product arrived damaged as we strive to provide quality products for our customers.
We will make sure to process your refund including shipping charges.
Please in the future don't hesitate to call us at 800-456-3453 if you don't receive a response back in a timely manner. We strive to provide quality customer service and answers emails within the shortest possible time.
Once again, we apologize for the inconvenience.
Thank you
Bindertek Customer Service
The books took a long time to get here
The books took a long time to get here. It would also be nice if the construction on the hinges were tougher. We were looking for a binder that has the ring connector you have but the rest of the notebook doesn't match the toughness of the rings.
18 oktober 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good afternoon Don,
Thank you for your order with Bindertek.
We apologize that the product took longer than expected in the shipping process it does typically take 5-7 business days from our facility in Massachusetts to get to you in Oregon.
Our binders are constructed of hardbound linen texture and designed to withstand years and years of use. If you are looking for a binder that is a little more durable for your application we do offer our metal binders which include our tough 3 ring mechanisms.
We certainly want to make sure that our customers are satisfied with the product that they received and do offer a 30 day money back guarantee. If you would like to return them and/or exchange for our metal binders we would be happy to assist you with that.
Please feel free to reach out to us at 800-456-3453 or info@bindertek.com
Once again, thank you for your order.
Bindertek Customer Service.
Pricey but durable
It is a bit difficult to find a solid, durable hinged binder now. Most of even the large binders (3"+) have the nylon flap which tears easily rather than the metal hinges. Bindertek had them and shipped promptly.
16 oktober 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good afternoon Tim,
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
A few issues...
My last order was fine, but the order before this was problematic. Of the 4 binders ordered, 3 were damaged and because of the small number ordered, it was cost-prohibitive to return them. I ended up giving them away. Also, the pocket folders were just loose in the box but fortunately were undamaged; when I order them from other outlets, they are in their own packaging so as not to be damaged. Finally, twice I've had to wipe the sheet protectors because they are dirty with dust, which defeats the purpose of the order.
9 oktober 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good afternoon Max,
Thank you for your order with Bindertek.com
We apologize that your last order arrived damaged/dirty as we strive to provide the best quality product. We would be happy to send you out (3) new binders to replace the damaged ones that you original received as well as providing you with new sheet protectors to replace the ones that your received dirty.
In the future don't hesitate to contact us when something like that happens as we will always work with you to get you replacements.
Once again, we apologize for the inconvenience.
Thank you,
Bindertek Customer Service
Great looking binders
Great looking binders. But one of the three binders was damaged a bit during shipping. I was able to bend it back into shape.
7 oktober 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good afternoon Gerry,
Thank you for your order with Bindertek.
We apologize that your latest order arrived damage as we strive to provide the best quality product. We would be happy to replace the binder for you with a new one.
In the future don't hesitate to contact us when something like that happens as we will always be willing to work with you to resolve the issue.
Once again, we apologize for the inconvenience.
Thank you,
Bindertek Customer Service
Quality product
Quality product. Carousel, mobile shelving was the perfect solution to our storage challenge -- a rather unique storage solution. They called to double-checked our receiving capabilities to ensure best shipping method. Product arrived in good order.
5 oktober 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good afternoon Aldo,
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
I ordered an LLC binder kit
I ordered an LLC binder kit. They were great quality and timely delivery. Also great price!
5 oktober 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good afternoon Tricia
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
Another awesome order, high quality product and great customer service.
Always have a great experience with the service professionals at Bindertek. High quality binders that we use for all our household maintenance, school, work, and volunteering. Thank you!
23 september 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good afternoon Emily,
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
Thanks so much for the quick service
Thanks so much for the quick service. Sometimes in Hawaii, we get treated like 3rd class, due to the distance. You treated us just fine, using first class USPS.
Appreciate the service and the product was perfect as shown on your site.
Aloha, Capt. John
23 september 2017
Review zonder uitnodiging
Above the call of duty
I had paid for express shipping on my order hoping I would receive my binders in 2 days. A customer service representative took the time to call me and explain that due to my location, i would likely receive the binders within two days even without the express shipping and offered to refund me for my shipping. I have NEVER received that kind of service, and it was truly refreshing to have someone reach out to me to help me save some money.
22 september 2017
Review zonder uitnodiging
To any and all potential buyers of …
To any and all potential buyers of Bindertek's products - Just do it!!
22 september 2017
Review zonder uitnodiging
Bindertek filled my weekend order of a …
Bindertek filled my weekend order of a corporate minute book and seal for a new client immediately.
20 september 2017
Review zonder uitnodiging
The binders are the best I have ever …
The binders are the best I have ever purchased. A good product.
17 september 2017
Review zonder uitnodiging
No problems...Bindertek is fine
No problems...Bindertek is fine, a little expensive, but very good otherwise and quality it top notch.
11 september 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hi Nickolaus,
Thank you very much for your business and for your feedback.
We believe that there are cheaper items on the market but the best value is always an investment in a high quality product that lasts.
Kind Regards,
Bindertek Customer Service
The binders I recently purchased …
The binders I recently purchased arrived quickly and in perfect condition.
8 september 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hi Alexander,
Thank you for your purchase and for taking a moment to leave this great review!
Bindertek Customer Service
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