Bindertek used to sell replacement parts, but apparently no longer does so. Now when a compressor bar or ring mechanism wears out, you have to buy an entire new (expensive!) binder rather than just re... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Your shipping rates are unreasonable and far exceed customary fees by other online vendors. I'm an amazon prime member and, frankly, if they can send me something via UPS for free, why do you charge... Toon meer
Bedrijf heeft geantwoord
I've bought barrister binders and other three ring binders and related products from Bindertek for years. Top notch quality, backed up by excellent customer service. When I give my clients drafts of t... Toon meer
Bedrijf heeft geantwoord
Not an easy company to do business with. They don't pack their orders to prevent damage in transit, then hassled us with many password resets before addressing the replacement. I meanwhile decided t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Bindertek, Inc. offers top quality binders, office supplies, shelving, storage, briefcases and archiving for the office and home. With Bindertek you get quality, lasting document storage systems for your home or business office, including signature Bindertek Binders, with our Lifetime Binder Ring Guarantee. Need help organizing? Speak to an organization specialist today. Call Bindertek at 800-456-3453 for your organization needs.
Contactgegevens
147 Old Amherst Road, 01007, Belchertown, Verenigde Staten
- 800-456-3453
- info@bindertek.com
- bindertek.com
2,8
Gemiddeld
387 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
best three-ring binders
great three-ring binders; the open/close action is superb, best ever in my 40 years of law practice
8 januari 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hi Roberto,
Thank you very much for the 5-Stars and glowing endorsement!
We literally searched the world over to offer the best Binder we could could make.
Kind Regards & Thank you again!
Bindertek Customer Service
What I needed
Quick service, good product. Just a bit expensive for a non-business purchaser, but the quality is worth it, now that I have the product. I will go back to these good folks when I need to.
8 januari 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hello Ken,
Thanks for the business and the terrific review!
Kind Regards,
Bindertek Customer Service
Great Experience!
The products I needed were easy to find and they all arrived very timely - quality of the binders is outstanding!
6 januari 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hi David,
Thank you very much for the 5-Stars. We are really proud of our Binders and are thrilled you enjoy the quality!
Kind Regards,
Bindertek Customer Service
Wonderful products, but slow shipping.
We ordered several steel filing shelves, which we love (after we figured out how to assemble them properly), but shipping took much longer than expected and I had to communicate several times with the company to figure out when to expect the shipment to arrive at our offices. Other than that, we love our shelves and are sure they will last a very long time!
5 januari 2017
Review zonder uitnodiging
Antwoord van Bindertek
Greetings,
Thank you very much for your business and feedback. We appreciate both!
I apologize for any misunderstanding when you purchased the special order shelving that the lead time for delivery is 4-6 weeks. We will try to better communicate this in the future.
I am very glad that they have been well received.
Kind Regards & thank you again!
Sandra Stevens
Bindertek Customer Service
Bindertek Great unique Office supplies!
Bindertek is my go-to place for some unique office supplies. They have always delivered on time and without issue.
4 januari 2017
Review zonder uitnodiging
Antwoord van Bindertek
Greetings,
Thank you for your business and the 5-Stars!
Kind Regards,
Bindertek Customer Service
Quality
Honest, well priced, and excellent quality product. Very recommended if you want a durable product that will last. Works excellent for my massive coin and note collection.
3 januari 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hi Darren,
We cannot thank you enough for your terrific review and 5-Stars! We are glad to be a part of your treasured collections.
Kind Regards,
Bindertek Customer Service
Great product, wonderful customer service.
These folks do business the old fashioned way, they listen well and make serving their client a top priority.
2 januari 2017
Review zonder uitnodiging
Antwoord van Bindertek
Hello,
Thanks for your order and the 5-Stars!
Our experienced, hard working customer service team is glad we could help!! Your compliment means a lot - Thank you!
Kind Regards,
Bindertek Customer Service
We love Bindertek products. Our on …
We love Bindertek products. Our only gripe if we have one is that it takes a while to receive them. The products are sturdy and the quality is excellent.
Thank you!
29 december 2016
Review zonder uitnodiging
Antwoord van Bindertek
Hello,
Thank you very much for your business and for taking a moment to share your thoughts with us on Trust Pilot.
I am sorry that there was delay in fulfilling your Binder order. We work very hard with our supplier in Germany to always have inventory of our products - we will try to do better in the future!
Kind Regards,
Bindertek Customer Service
Binder Rings...
The binder rings do not fit tightly together. For the price of the binder, this should NOT be an issue. It makes it very difficult, especially when you have a lot of papers, to turn the pages.
27 december 2016
Review zonder uitnodiging
Antwoord van Bindertek
Hello Lynn,
Thank you very much for your purchase with Bindertek.
I am very sorry to hear that you received something damaged or defective. In the future for the fastest service please call us right away so we can make the replacement process as fast and with as little inconvenience to you as possible. We are here Monday-Friday from 8:30am-5:00pm EST at 1-800-456-3453.
I will reach out to you this morning to help with replacement.
Kind Regards,
Sandra Stevens Bindertek Customer Service
Excellent product and customer service
I have ordered from Bindertek before, and I just put in another order for binders and binder cases. I like the way they look, and the 3 rings snap open and closed very smoothly. The customer service is also excellent--they resolved a shipping issue very nicely. I am pleased and would definitely order from them again.
26 december 2016
Review zonder uitnodiging
Antwoord van Bindertek
Hi Margaret,
Thank you very much for your business and the 5-Stars! I am sorry there was a shipping issue but very glad to hear that we were able to take care of you.
Kind Regards,
Bindertek Customer Service
Great company
I've bought barrister binders and other three ring binders and related products from Bindertek for years. Top notch quality, backed up by excellent customer service. When I give my clients drafts of their books (memoir or biography), I put them in these binders. Much nicer than vinyl!
26 december 2016
Review zonder uitnodiging
Antwoord van Bindertek
Greetings,
Thank you for your purchases with us and the great 5-Star review. We are very proud to hear that our Binders have become a part of how you represent your work to your clients!
Kind Regards,
Bindertek Customer Service
Bad Rivets
One of the two rivets holding the three ring assembly to the body of the binder was not attached. The unit is not usable as delivered.
24 december 2016
Review zonder uitnodiging
Antwoord van Bindertek
Hi Paul,
Thank you very much for your purchase with Bindertek and for reaching out to us on Trust Pilot. In the future if you receive anything damaged or defective for the fastest service please call us at 1-800-456-3453 Monday-Friday from 8:30am-5:00pm.
I will reach out to you this morning to help with replacement!
Kind Regards,
Sandra Stevens Bindertek Customer Service
Bindertek never ceases to impress!
Sandie provides great service. She and the Bindertek crew went out of their way to make sure I received a great product.
21 december 2016
Review zonder uitnodiging
Antwoord van Bindertek
Greetings,
Thank you very much for your order, the 5-Stars and your kind words. I am glad I could help with your special request!
Please let me know if I may ever assist again in the future.
Kind Regards,
Sandra Stevens
Bindertek Customer Service
Title
The quality of the product (legal sized, 2-ring binder) left something to be desired.
16 december 2016
Review zonder uitnodiging
Antwoord van Bindertek
Greetings,
Thank you very much for your purchase with Bindertek and for taking a moment to leave your feedback on Trust Pilot.
I am sorry that you were not completely satisfied with the Binder you purchased. I will reach out to you today to see if there were any issues with delivery or anything I might help with.
Kind Regards,
Bindertek Customer Service
What I need but
The two ring, 2 inch binders can't handle a lot of documents. The rings come apart as soon as I fill the folders. This is not even overflowing.
15 december 2016
Review zonder uitnodiging
Antwoord van Bindertek
Hi Ruby,
Thank you very much for your purchase with Bindertek.
Our 2" Binders will hold up to 300 sheets. It actually looks like you purchased our 3" which will hold up to 525 sheets.
Our Ring mechanisms lock tightly and should always and only be opened by the lever arch mechanism. If the rings are ever pried apart that will break them which is the only reason they would not be snapping tightly shut.
The good news is that if you ever break the rings on any of our Binders they are covered under an industry unique lifetime warranty.
I will reach out to you today to help you get these Binders replaced!
Kind Regards,
Sandra Stevens
Bindertek Customer Service
Binder and Binder Slip Case
Hi, everything was great with one exception. I'd really like it if I could buy a larger binder with slip case i.e. 4in. That's all. Thank you!
15 december 2016
Review zonder uitnodiging
Antwoord van Bindertek
Hi Ben,
Thank you very much for your order, the 4-Stars and the product suggestion. We're a small business and we truly appreciate it when customers share product idea's with us!
Kind Regards,
Bindertek Customer Service
Great Product, would order again
Shipment was received one day earlier than expected. I ordered 15 of the "One-Touch View" two inch, 3 ring binders with the non-stick front covers. My only observation with the way the binders were stacked in the box was that a few of the plastic front covers were a little wrinkled.
1 december 2016
Review zonder uitnodiging
Antwoord van Bindertek
Hi Kim,
Thank you very much for taking a moment to leave us your feedback and 4-Stars.
I am glad to hear that shipping was faster than expected. If you ever receive anything that seems damaged please do not hesitate to let us know so we can take care of replacement for you!
I will reach out to make sure that you are happy with the Binders.
Kind Regards,
Bindertek Customer Service
Stock Binder
The binder is fine though I did not review the distance between holes correctly (if it is noted at all). The problem is Bindertek had misplaced my order though the charges had hit our credit card. I contacted them and they were nice and sent it out right away. I would buy from them again.
Thanks
28 november 2016
Review zonder uitnodiging
Antwoord van Bindertek
Hello Leslie,
Thank you very much for your purchase with Bindertek.
I am sorry there was some confusion surrounding your order but glad that all worked out in the end!
All of our Binder Rings are US standard spaced and all spacing and dimensions are noted. If you ever do need something European spaced we have a terrific sister company called Empire Imports that specializes in special sizes.
Kind Regards,
Bindertek Customer Service
Antwoord van Bindertek
Hi Bill,
Thank you very much for the great review. We are glad to hear you have received excellent service!
Bindertek Customer Service
All our Binder needs
We have been using Bindertek for years and love how sturdy and easy they are to use.
22 november 2016
Review zonder uitnodiging
Antwoord van Bindertek
Hi Donnalee,
We truly appreciate your business over the years and the 4-Stars!
Bindertek Customer Service
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