Biona Reviews 

6 days have passed since placing my first (and last) order with Biona. Incorrect tracking provided initially. Current tracking still shows me nothing in terms of when (or IF, I am now speculating) I will receive my order. Such a shame that I would prefer to spend my money direct with Biona than go through a tax-dodging corporation like Amazon. I hope for their sake that this is not an example of the standard customer experience for Biona customers or their online business won't be around for long.

All the items I ordered from Biona arrived well-packaged and in excellent condition. I'm very satisfied with the quality of the organic produce they offer. I would definitely recommend them.

If you were lucky to receive your BIONA order undamaged, don’t assume the same next time. Many customers, including myself, have reported leaking bottles with loose lids for the last 2 years. Unfortunately, it seems this feedback is being ignored. I received a soaked box just yesterday, stained with juice with only half of a bottle remaining. And not because of transport issues, just because of the wrong concept of securing the lid by the manufacturer.

Biona always provides fantastic service.
Thank you. Every product is packed with care. Fast delivery. Thank you.
If there is a problem it will get sorted in the correct manner. Ours certainly did (on one occasion).

I don’t know what is up with these other reviews. Biona has always been excellent, I order from the site and their stuff is always well packaged, glass items are carefully packed. Never have arrived smashed.

They pride themselves on being organic and it shows with quality products, and I believe they are true to their ethos. I particularly like their olive oil, you can tell it’s good quality because it leaves the peppery after burn in the back of your throat!

I've drunk many bottles of Biona Tart Cherry Juice, usually buying 6 at a time. The last batch had a brown film deposit on the inner surface of the bottles and the juice looked darker, had a sediment and tasted different. Biona told me it was sediment and that their Quality Assurance Team checked every batch to ensure top quality. Sediment forms at the bottom of a container, it does not deposit all over the sides. I suspect the juice has oxidised due to incorrect storage. Well this batch was not top quality.
However, I was eventually refunded and I have spent the refund on more cherry juice.

I am a big fan of their red lentil pasta, which tastes like regular pasta but gives extra protein, and a fan the 100% cranberry juice. Easy ordering process & prompt delivery.

Delivered mouldy bread, no replacement or refund

VERY ANNOYED I have just unpacked my delivery. They have changed their ingredients to have toxic seed oils (sunflower) in pesto. It does not say this on their website. What a very dishonest thing to do.

I've never enjoyed anything by Biona foods. Every time there's 'something missing'. Don't know what it is - flavour? They know how to make something organic and how to get the organic credentials but they have no expertise in food preparation, combination or gastronomy. Even chocolate covered nuts - there's something missing. Bland. How can you mess up chocolate? The £4.00 mini spring rolls are truly disgusting - the packaging says 'delicous eaten cold'. Someone should take them to court!!

Biona Organic Vegetable Pressed Juice 500 ml:
Bought a few of these on Amazon Fresh recently and guess what... all of them were diluted with beetroot juice (which I really dislike actually)
C'mon Biona - that's cheating!!!

Not impressed by the size of jars bread etc looks like a childrens menu..wont be ordering again.rip off

I reached out to customer service after finding a foreign object in a jar of kimchi. After providing all the details to them, accompanied by photos and having sent the object to them (at my expense), they first claimed not to have received it, then when I provided a full description of the envelope and packaging, they 'received it' over a month later. They then refunded me the cost of the jar, but sent it via PayPal, who took a fee, so I did not get the whole refund. Then they went totally silent and have not provided any explanation as to how a lump of hard plastic got into the jar, nor why they didn't fully refund me in full, which they promised to do over THREE MONTHS AGO!
Absolutely awful company.

Lovely products and stable. I truly love Biona and everything it stands for!

Ordered organic sauerkraut. I was upset it was pasteurised but apparently that is just how it goes unless it is refrigerated. I can't complain. It is otherwise healthy. My dad says it's nice enough. Ordered peanut butter, tomato juice, and lemon juice. All very well packaged in easily recycled or reusable material. Yet to try those. Might update as I believe these negative reviews look a bit suspicious here on trustpilot. Not fair. All seems decent quality. I will update when we try the rest. Good quality deserves genuine feedback. All good so far

Great organic food. Sustainable sources. Well packaged with no plastic. Fast delivery.

Avoid. Shocking experience with some of their oils. Rotten and of poorest quality. I know because I sometimes buy oils from the producer directly so I have a comparison. What Biona sells you is cheapest rubbish, totally processed and unhealthy. They charge you premium price and deliver lowest quality. Customer service is unresponsive and uninterested in any real feedback.

Do not be deceived by the Organic title. I purchased pumpernickel bread, which was so sweet in taste, that under a magnifying glass discovered that the second ingredient is Sugar. I contacted Biona customer service, about my dissatisfaction; they're simply did not want to know. This is a company who deal with consumer complaints with complete apathy. Zero star is more appropriate.

Had no problems ordering direct from Biona. Love their rye bread and happy to buy bonsan products without stupid amounts of plastic packaging that bigger health companies use.

I recently purchased a jar of artichoke hearts. They were tough and I nearly choked on some barbed bits that were included. I have cooked fresh artichokes and eaten the hearts being very careful to remove the choke. I will never buy the ones in a jar again. They aren't cheap either.