Biona Reviews 

Everything I've gotten from Biona for years has been consistently great. Great taste, great quality, great price compared to competitors.

The negative reviews here are daft: Of course your juice is pasteurised. They don't lie about that. No, it's not Biona's fault that your delivery man smashed the bottles - WHICH YOU ORDERED FROM AMAZON. I've gotten hundreds of items from Biona, and never once seen any insect - maybe STOP ORDERING THROUGH AMAZON.

Been drinking the tart cherry juice which is usually a good preventative for gout. In fact my gout has returned with a fury. I found out the 'organic' juice is actually pasteurised; on looking at the other drinks I bought from Biona, being from the Kombucha range I found that this is also pasteurised. Pasteurisation destroys much of what is good in these products. This is no good.

I bought a 6 pack of arborio risotto rice by Biona via Amazon - worst purchase ever. The first pack which I opened and started to use was fine but when I went to the other 5 unopened packs which I had stored they were not only teeming with horrible black weevils but the nasty things had managed to get out of the supposedly still sealed bags and the ensuing days and months have been a complete nightmare as they seem to have invaded every area of our house and are extremely difficult to get rid of without using harmful chemical sprays which negates the purpose of buying organic food in the first place. This could all have been avoided with proper airtight strong packaging and/or manufacturer warning to freeze the items before use. Or better still if Biona had done this as they must be aware of this problem given the other similar reviews on Amazon too. I will NEVER purchase a Biona product again.

This company sells rice with a ready made weevil population. We now have an infestation in our home because of them. We stored the organic rice, which is not cheap, and these insects emerged from the badly sealed packages, and now they are literally everywhere in our house. When we discovered it, we saw them crawling through the rice. And even now we are still having to deal with them. They have infested all of our rooms, including the bedrooms. It is the company's responsibility to ensure they are selling a product that is pest free and consumable and not detrimental to health. The fact that they are selling this rice at a premium, given it's meant to be organic, and with a callous disregard of what it contains, is an absolute disgrace. Do not purchase from this company. Not only will you be ripped off, but you'll have your house infested to boot. Absolutely beyond angry.

Just the most fantastic company to deal with. What I love the most is their ethics. There is supermarket organic food - which is all about sales and marketing, and you never really know what the quality is. And then there are companies like Biona who are committed to the ethics of organic food, and have been for 30 years. To be honest, I worked for an organic food company 20 years ago and we used to get orders from Biona back then. I recently discovered them online selling direct to the public. They were a pleasure to deal with back then, and are a pleasure to deal with now. Great food, excellent customer service and I just so appreciate dealing with a company that I can trust.

I ordered a six pack of lemon juice from the Amazon website. As a result of awful packaging the bottles arrived smashed, the carton was soaked and as I opened the packaging I suffered a small cut. On looking at the reviews on Amazon, this has happened to several other customers and their photos looked identical to mine. When I tried to submit a similar review, mine was rejected by Amazon who said that reviews of packaging are not product reviews. In my opinion, the packaging is part of the product. Biona need to learn from other drinks companies how to package for transport. Their error was wrapping all six bottles in bubble wrap instead of wrapping each bottle individually. This caused the bottles to smash together in transit. I hope they improve.

Absolutely amazing customer service(Helena H). It was difficult to believe that someone can be so lovely and helpful. Well done !