I ordered the Ipod headphone charger. The item is well made and a beautiful piece of equipment that looks good on any desk or tabletop. The charger worked as it was advertised. The delivery was late d... Toon meer
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Lees wat reviewers zeggen
I bought the Magic keyboard and trackpad tray and build quality is in another level, exactly how I expected sturdy, heavy and minimalist.
Absolute shambles. Anything you order will take 3 months minimum to arrive, but you still get plenty of emails telling you about all the other lovely products you can order. Second time ordering,... Toon meer
Love my wallet. Looks great on my desk and is exactly what I was looking for.
3,5
Gemiddeld
26 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Wallet
The wallet is awesome. Super slick looking and easy to carry. Holds everything perfectly and high attention to detail
9 februari 2026
Review zonder uitnodiging
Received such great service from…
Received such great service from Bionic! And the product is just excellent quality. So happy! Will buy from Bionic again!
10 maart 2026
Review zonder uitnodiging
Avoid if you can.
Very weird situation.
An order was placed and paid with the information from my mother credit card. She hasn't visited the Bionic site but other e-commerce platforms, so we could not understand how the order started.
Nevertheless an item was delivered after 2 months from the moment the money was taken from the card (200 euros charged on the credit card)
Upon contacting the company they first said that if we sent back the item we would have got a reimbursement. We did that at our own cost but they kept both the money and the item. Claming that there was a scratch on an aluminum case.
Note that we have pointed out with photogaphic proof that the scratch was there upon arrival and also that the packaging was terrible, a carboard box with some bubble wrap, no label mentioning "fragile item inside" and no protective polystyrene packaging.
So overall I'm not sure if this is a scam company or a very bad one. But probably an onest company would at least have offered a partial reimbursement.
Clearly avoid it as possible (if you can).
9 april 2026
Review zonder uitnodiging
Antwoord van Bionic
Hi Antonio,
We take claims like this seriously, but your review does not reflect what actually happened.
The order was successfully delivered, and no issue was reported within the required timeframe after delivery. The damage you later referenced was only raised significantly afterwards, and based on the information provided, we were unable to verify that it occurred in transit.
Despite this, we still engaged and tried to find a resolution. The item that was returned to us arrived damaged, which unfortunately makes it ineligible for a refund under our policy.
We also note inconsistencies in the information provided regarding the origin of the purchase, which further complicated the case.
We always aim to resolve issues fairly and transparently, and many customers can attest to that. In this case, we followed our stated policies.
Best regards
Have ordered more than 4 months ago and…
Have ordered more than 4 months ago and yet to receive my product. Regular emails giving vague information about processing some remaining backlog (for months now). Many other users with similar experiences, found many (now deleted) comments on social channels. Poor communication, rarely receive a response to my emails. Best to avoid.
Edit: (since I can't reply to comments)
ORDER BL1557
I feel like I'm some kind of time loop where I keep receiving the same type of message over and over. I've received similar messages promising ' immidiate resolve ' months ago on social media and email. From an email in December last year:
We are currently closed until 12 January. As soon as we reopen, your monitor stand will be completed and shipped securely and promptly.
Another email from end of Jan this year:
We did our best to dispatch all orders before closing for the holidays, however we were not able to get everything out in time. We reopened last week and are currently processing all pending orders. Your order is in the queue and will be dispatched very soon.
We're April now, possible to get some concrete information or just ship the product?
I've also received a variety of reasons: remaining backlog, longer production time and now stock delays. Which one is it?
I also know for a fact some of the comments you deleted aren't resolved, one of the guys messaged me personally.
31 maart 2026
Review zonder uitnodiging
Antwoord van Bionic
Hi, our apologies for the experience here.
We did face some stock delays which unfortunately impacted a number of orders, but we are actively working through these and resolving each case as quickly as possible.
Could you kindly share your order number with us so we can look into this immediately and resolve it for you?
Regarding your comment, we only remove very old comments that relate to cases which have already been fully resolved, to avoid outdated information causing confusion.
We appreciate your patience and will get this sorted for you.
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