Overall, the company was professional. Customer Service reps and overall team was responsive, professional, and connected well with me. They tried to understand my needs and execution plan and then... Toon meer
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Lees wat reviewers zeggen
Fast easy quick and just amazing I love this app it's so much better then any other app to purchase Bitcoin with interac e-transfer thank you
I was looking for some sort of constructive criticism to help out, and I am sure there must be a way for you to get better, and the only thing I could think of is the wishing well sats expiring. It... Toon meer
Bedrijf heeft geantwoord
I tried opening an account with Bitcoin Well to support them because I liked the idea that they send Bitcoin directly to your wallet, even though their fees are already high. After going through the p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
A non-custodial bitcoin company with a non-custodial Online Bitcoin Portal as well as over 200 Bitcoin ATMs across Canada. Our mission is to enable independence and we do so by offering the fastest and safest way to buy bitcoin.
Contactgegevens
10142 82 Avenue NW, T6E 1Z4, Edmonton, Canada
- 1-888-711-3866
- help@bitcoinwell.com
- bitcoinwell.com
Houd rekening met het volgende
4,4
Uitstekend
127 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to use and free stuff too.
Easy to use. Very quick posting time to on chain account. Free swapping to your Lightning wallet from your hardware wallet.
Free rewards earned for buying Bitcoin. Just throw a 'coin' into the Bitcoin Well and win free satoshis.
25 mei 2026
Convenient, Quick and Safe... Perfect
The most convenient method of buying BTC in the industry.
Good luck with the launch in the USA. Get traction, make money, expand the client list, be unstoppable.
22 mei 2026
BTC straight to me
I've been buying every week for about the last 18 months and delivery is always consistent. I appreciate the service they provide and I plan to keep buying.
15 mei 2026
Best way to buy bitcoin always
22 mei 2026
Buying Bitcoin
Buying Bitcoin, Holding Bitcoin Owning Bitcoin with no complication along the way as good as it gets!
22 mei 2026
Transparent communication
Transparent communication, clarity, simplicity, and outstanding support from start to finish. Thank you all!
15 mei 2026
The guidance and support have been…
The guidance and support have been truly amazing. I am very happy with service. This gives me hope for my future and my families future. Many thanks for this blessing.
21 mei 2026
BTC purchase and sales via Interac are…
BTC purchase and sales via Interac are quick and seamless. Well done!
21 mei 2026
Antwoord van Bitcoin Well
Hey Louis-Charles, thanks for the review. Keep stacking direct into Self-Custody!
Smooth, fast transactions
My transaction went very smooth. Reilly was very helpful and understanding of my situation. banking was easy and fast. I will use Bitcoinwell in the future and recommend to friends
15 mei 2026
I tried opening an account with Bitcoin…
I tried opening an account with Bitcoin Well to support them because I liked the idea that they send Bitcoin directly to your wallet, even though their fees are already high. After going through the process, they denied my account with absolutely no explanation or reason, only giving the typical “we are not able to share details” response. Very disappointing experience and a complete waste of time. Oh well, one less customer.
6 mei 2026
Review zonder uitnodiging
Antwoord van Bitcoin Well
Hi Sito,
Thank you for taking the time to share your experience. We’re sorry for the frustration and inconvenience this caused.
Account reviews and identity verification checks can sometimes require additional review, and for privacy, security, and regulatory reasons we’re limited in what we can share publicly about the details of any account decision.
That said, our team has reviewed your case and followed up with you directly through your support ticket. We appreciate your patience while the remaining verification steps are completed with the applicable service provider.
Thanks again for giving Bitcoin Well a try, and we’re happy to continue assisting you directly through our support team.
BITCOIN WELL ARE SCAMMERS ‼️‼️‼️
Bitcoin well is a scam.They suspended my account 8 months ago and upon asking and providing all the necessary documentation,their customer support team went ahead and blocked me.Deal with them at your own peril ‼️‼️‼️
1 april 2026
Review zonder uitnodiging
Best Bitcoin exchange, by far.
They do non-custodial Bitcoin right. I've bought all my Bitcoin from them over the past several months, and never had an issue with them getting my purchase deposited directly into my wallet. And if I ever do have any questions, their customer service has always been quick to answer -- sometimes in minutes, but never more than a few hours. If you're in the market to buy self-custodied Bitcoin, I can highly recommend them.
10 maart 2026
Review zonder uitnodiging
Withheld funds - Resolved.
I went to do a roughly $1000 e-transfer, which I have done several times in the past and this time it said "Apologies, but this transaction amount exceeds your maximum transaction limit for the payment type you selected." There was no money put into my balance whatsoever, just a failed message for it and no e-transfer sent, no word on where or how I get my money back. I just spoke with someone through email, They said it failed because I tried to e-transfer above the $950 threshold, which is misleading because the Limits section doesn't even show that, it should be the top limit in bold. They also said I can get a refund of coins if I have a wallet in my profile and tell them which one to send to. I told them which wallet and very shortly after a refund was issued. I wish the Limits section showed that $950 max per transfer for lite tier accounts so I would have avoided that, but at least they resolved it quite fast.
26 februari 2026
Review zonder uitnodiging
Was quick and easy....what else can I…
Was quick and easy....what else can I say.
19 februari 2026
Review zonder uitnodiging
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