As informações sobre como aplicar o produto não são específicas tipo quanto tempo deixar o produto não fala e è muito forte o cheiro eu usei máscara durante o processo e mesmo assim fiquei com nariz e... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
When the package arrived, everything was carefully wrapped. I love the products! I gave 4 stars rather than 5 because there was a delay in shipping, and my first inquiry (email) went unanswered.But wh... Toon meer
Bedrijf heeft geantwoord
Comprei dois produtos pelo site e era pra ter chegado ontem. Mas o track number diz que ainda nem foi despachado. Acho muita falta de respeito não mandarem nem um email se é que foi um atraso. Acredit... Toon meer
Este producto es increíble! Tiene olor pero no es tan intenso como otros productos, el paso tres hace milagros. Yo tengo el cabello riso y con mucho frizz y toda mi vida e batallado con encontrar el p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are the leading luxury Brazilian Cosmetics Distributor representing Brazilian premium beauty products. All our products are certified by ANVISA, the Brazilian Health Government Agency and we are Officially Licensed Sellers of most Brazilian Premium beauty brands.
Contactgegevens
Verenigde Staten
- 1-866-245-2707
- info@bkeratinstore.com
- bkeratinstore.com
4,1
Goed
390 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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The best hair treatment
I have been using this product 3 years now I love it this hair treatment protein is the best one I ever tried
11 februari 2024
Antwoord van Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Bkeratin Team
Excellent
Excellent price, excellent quality products and very fast shipping! Highly recommended.
9 februari 2024
Antwoord van Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Bkeratin Team
The product and service is very good
The product and service is very good, they send it and it arrives quickly.
9 februari 2024
Antwoord van Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Bkeratin Team
The product was delivered on time with…
The product was delivered on time with no damage.
13 januari 2024
Antwoord van Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Bkeratin Team
Ordered January 15th it is now February…
Ordered January 15th it is now February 6th and still no delivery.
15 januari 2024
Antwoord van Bkeratin Professional
Hello Stefanny, how are you?
As I informed you via WhatsApp, your package was awaiting clearance from Customs in Brazil. Unfortunately, the inspectors are on strike and that's why orders are taking longer than usual to be cleared and exported.
We're sorry for this delay, but it's out of our control as sellers.
I've checked the tracking and the package has been released and is already in your city on its way to its destination!
Any questions, we are at your disposal.
Best regards,
Bkeratin Team
As informações sobre como aplicar o…
As informações sobre como aplicar o produto não são específicas tipo quanto tempo deixar o produto não fala e è muito forte o cheiro eu usei máscara durante o processo e mesmo assim fiquei com nariz e olhos ardendo e o couro cabelo queimou muito acho que deve ser específicado mas o resultado è indiscutível meu cabelo ficou bem liso e macio
12 januari 2024
Antwoord van Bkeratin Professional
Olá Lucineia, tudo bem?
Não tem tempo de pausa, após a aplicação do produto você irá proceder com a fonte de calor (secador e chapinha), sem enxaguar antes, da maneira que está indicado na descrição do produto no site! O passo a passo completo está lá!
Referente ao cheiro, isso depende da sensibilidade de cada pessoa. Algumas pessoas sentem mais e outras menos.
Mas ficamos felizes que ficou satisfeita com o resultado!
Qualquer dúvida, estamos à disposição.
Atenciosamente,
Rafaela G.
This company rocks
This company rocks
Great service
Great communication through the order process
21 december 2023
Antwoord van Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G
Half of the product spilled out of the…
Half of the product spilled out of the bottle.
18 december 2023
Antwoord van Bkeratin Professional
Hello Erin, how are you?
We saw that the package was delivered on December 28th and according to our shipping and returns policy (link: https://bkeratinstore.com/shipping-returns/ ) it is necessary to contact us to report any damage within 7 days after receiving the product.
We ask that as soon as the product is delivered, you check if you have received it correctly and if you have any problems, please contact us via one of the customer service channels (email or whatsapp) so that we can assist you.
Best regards,
Rafaela G.
Antwoord van Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Resultado perfeito
Chegou rápido veio bem embalado o produto e muito bom fácil aplicação não tem cheiro não arde os olhos o resultado ficou perfeito
18 december 2023
Antwoord van Bkeratin Professional
Prezado (a) cliente,
Estamos muito felizes que você ficou satisfeito(a)! Sua satisfação é nosso principal objetivo!
Obrigado pela preferência por nossa empresa ❤✔
Estou sempre à sua disposição para responder quaisquer perguntas!
Atenciosamente,
Rafaela G.
Antwoord van Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Excelente producto
Excelente producto. Dejó mi cabello hermoso, devolviendole el brillo y la suavidad, me quedo totalmente liso. Se lo recomendaría a cualquier persona que tenga cabellos crespos.
12 december 2023
Antwoord van Bkeratin Professional
Estimado cliente,
Nos alegramos mucho de que esté satisfecho! Su satisfacción es nuestro principal objetivo!
Gracias por su preferencia por nuestra empresa ❤✔.
Estoy siempre a su disposición para responder a cualquier pregunta!
Saludos cordiales,
Rafaela G.
Producto me encanto.
Producto me encanto.
Quedo bello,suave y brilloso
Ver en las proximas semanas como sigue el cabello.
17 november 2023
Antwoord van Bkeratin Professional
Estimado cliente,
Nos alegramos mucho de que esté satisfecho! Su satisfacción es nuestro principal objetivo!
Gracias por su preferencia por nuestra empresa ❤✔.
Estoy siempre a su disposición para responder a cualquier pregunta!
Saludos cordiales,
Rafaela G.
bkeratinstore.com
This website sells a product call plastics dos fios. It is a scam. I purchased the product and when I removed the label it says VOID OPEN. I emailed them about the issue and they blocked me. I have pictures emails to prove it.
12 december 2023
Review zonder uitnodiging
Antwoord van Bkeratin Professional
Hello,
we're sorry to hear about your bad experience with one of our best-selling lines, but we can assure you that all our products come with an invoice and are purchased directly from the factory.
Void seals are security labels recommended for applications that allow seals to be applied to resistant surfaces such as plastic, metal or glass. Once applied, any attempt to remove the void seal reveals a security message (VOID, VOID OPEN, etc.) both on the body of the seal and on the surface to which it has been applied, making tampering obvious.
That's why we want to help you solve the problem, contact our service team: atendimento@beautypro.com.br
Best regards,
Bkeratin team.
Antwoord van Bkeratin Professional
Estimado cliente,
Nos alegramos mucho de que esté satisfecho! Su satisfacción es nuestro principal objetivo!
Gracias por su preferencia por nuestra empresa ❤✔.
Estoy siempre a su disposición para responder a cualquier pregunta!
Saludos cordiales,
Rafaela G.
Antwoord van Bkeratin Professional
Estimado cliente,
Nos alegramos mucho de que esté satisfecho! Su satisfacción es nuestro principal objetivo!
Gracias por su preferencia por nuestra empresa ❤✔.
Estoy siempre a su disposición para responder a cualquier pregunta!
Saludos cordiales,
Rafaela G.
El producto es una maravilla y el…
El producto es una maravilla y el servicio al cliente es espectacular,, tuve unos problema de entrega los contacté y enseguida me respondieron y me resolvieron el problema ,, los recomiendo buen servicio y calidad de producto
11 november 2023
Antwoord van Bkeratin Professional
Estimado cliente,
Nos alegramos mucho de que esté satisfecho! Su satisfacción es nuestro principal objetivo!
Gracias por su preferencia por nuestra empresa ❤✔.
Estoy siempre a su disposición para responder a cualquier pregunta!
Saludos cordiales,
Rafaela G.
Excelente producto y servicio
Excelente producto y servicio. El seguimiento de entrega y rastreo hasta la llegada del producto a mi casa fue excelente.
10 november 2023
Antwoord van Bkeratin Professional
Estimado cliente,
Nos alegramos mucho de que esté satisfecho! Su satisfacción es nuestro principal objetivo!
Gracias por su preferencia por nuestra empresa ❤✔.
Estoy siempre a su disposición para responder a cualquier pregunta!
Saludos cordiales,
Rafaela G.
Produto vem do Brasil
Moro em Londres. Porque antes do pagamento diz que o produto vem dos EUA sendo que isso vem do Brasil? ?? Comprei hoje e vai demorar 10 dias pra chegar, antes do pagamento dizia 5 dias, compensa mais comprar em site de Portugal e Espanha.
22 november 2023
Review zonder uitnodiging
Antwoord van Bkeratin Professional
Olá,
Temos estoque no Brasil e em Miami, enviamos de acordo com a disponibilidade do produto.
Informamos sobre isso em nossa política no site.
O produto que você comprou não tinha disponível no estoque dos EUA, por isso foi enviado do estoque do Brasil.
Você pode conferir essas e outras informações no link abaixo.
https://bkeratinstore.com/shipping-returns/
Atenciosamente,
Equipe Bkeratin.
Ordene botox y me enviaron nanoplastia …
Ordene botox y me enviaron nanoplastia estoy muy desilucionada solo gaste mi dinero, necesito botox n nanoplastia n quiero el mismo producto quiero botox me siento horrible y mi pelo se quebro con ese producto k mas bien parece alisado yo tengo higthligh en mi pelo n necesito alisarlo
16 oktober 2023
Antwoord van Bkeratin Professional
Hola Eridania, hemos comprobado tu pedido y la compra de Felps Profesional Botox XBTX Omega Zero Nanoplastia se ha realizado.
¡te hemos enviado el mismo que nos compraste!
sentimos si el producto no cumple con tus expectativas.
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