Ordered and received within a day or two,safety shoes are well made and comfortable,shoes are a good fit with nothing to complain about after 2 weeks wear.Will definitely be looking at Blackhammer for... Toon meer
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Easy to order. Good quality of goods received. Quick response and resolving issue from team. Very bad and disappointing are delivery service provider. When you pay extra for next day delivery you exp... Toon meer
Bedrijf heeft geantwoord
Returns facility great but no communication for 5 days thereafter. After follow up email, response was immediate with apology and exchange product dispatched. Ps email reply from blackhammer went... Toon meer
Bedrijf heeft geantwoord
My husband purchased a pair of waterproof steel toe cap trainers and was very pleased with them, a few months later the stitches went on one of the shoes, we couldn’t find the original proof of purcha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2014. For over a decade, we have grown to become one of the UK's fastest-growing companies, providing active, skilled professionals and tradespeople with performance- and safety-compliant workwear. Designed by traders for traders. At our core, we are driven by a mission to deliver best-in-class durable and functional workwear that doesn’t compromise on comfort at a fair price, empowering our customers in their life's work. We pride ourselves on offering performance products they can rely on, even in the harshest conditions, making us the preferred choice for over 740,000 professionals who need the most rugged workwear without compromise.
Contactgegevens
Verenigd Koninkrijk
- info@blackhammer.co.uk
- blackhammer.co.uk
4,5
Uitstekend
120 reviews
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Great Customer Service!
What started out as a slight order processing error ended in a really positive customer experience. I had only received part of my order (1 of 2 pairs). I also needed to change the size of the pair I had received. Once I got in touch with the team, they offered to send me the correct items without me having to urgently return the items already sent to me. They were quick to respond, quick to resolve the issue and left me feeling satisfied as a customer. Couldn't recommend them enough and I will be purchasing again!
6 mei 2026
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
Hey Reece thank you so much for sharing your experience with us. We are glad the customer care team were able to sort out your order. Just to remind you that your shoes come with a 240 day sole warranty so if you ever need assistance pleasefeel free to get in touch with the team. Once again thank you for taking the time to leave a review. It is very much appreciated
Antwoord van blackhammer.co.uk
Thank you for leaving a review and we hope they provide lasting comfort for your job
Quality of the product is outstanding
Quality of the product is outstanding, very well made - how Caterpillar used to be - snug, solid and comfy. Customer service speed of response to correct a delivery address was 3 minutes by email - mind blown! Delivery by Batmobile next day. Cannot fault the product or experience.
17 april 2026
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
Thank you for the truly epic review! We do like to think that there are a few super heroes within the team and really pleased we were able to assist. Perhaps we should call them our Super Customer Care team!! We really appreciate you taking the time to leave a review on your experience
Excellent item very comfortable soft…
Excellent item very comfortable soft sold
20 april 2026
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
Thanks Nick. Glad you find them comfy!
I HAVE BOUGHT 3 PAIRS OF SAFTY FOOTWEAR…
I HAVE BOUGHT 3 PAIRS OF SAFTY FOOTWEAR AND YHEY ALL REALY COMFMY .VERY QUICK DELIVERY I WOULD LIKE TO SEE BLACKHAMMER DO T,SHIRTS AND POLO SHIRT WORKWEAR GREAT COMPANY WOULD RECOMEND
16 april 2026
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
Really appreciate you leaving this review David. We take comfort just as seriously as we do safety which is why this is always front and centre of any new products we release.
AMAZING CUSTOMER SERVICE
My husband purchased a pair of waterproof steel toe cap trainers and was very pleased with them, a few months later the stitches went on one of the shoes, we couldn’t find the original proof of purchase but found the payment date. With not having much hope we contacted Black Hammer who were AMAZING the customer care was outstanding, within 4 working days a new pair of trainers arrived. Well done Black Hammer
12 april 2026
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
Thank you Stacey. We are glad the customer care team were able to assist and hope we can be of service in the future.
Quality of the shoes is great
Quality of the shoes is great. Light weight for long days but with the protection needed. Love the elastic laces, easy to tighten so unlike slip ones you can adjust. Would have 5 star if the courier hadn’t los5 the first delivery, but was sorted in less than 48 hrs, sadly no choice to NOT use Evri , who were at their usual worst again.
27 maart 2026
Antwoord van blackhammer.co.uk
We really appreciate your feedback Robin. When we look at how we can provide high performance safety and workwear and excellent customer service at a reasonable cost we looked at costs and services for delivery across a number of logistics partners. We do offer next day delivery and the option for Royal Mail at an additional cost but found most customers were happy with free delivery.
We have equally had as many issues of lost parcels across most providers and thankfully it is a very small number. We are always monitoring our logistics partners and customer feedback so appreciate you taking the time to share yours.
Work Trainer
Order received very quickly.
Very happy with product, work trainer, quality excellent+ price is really unbeatable!!
Keep up the great work BlackHammer!! 👍
8 april 2026
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
Thanks Craig!! We are always looking to improve our products to provide better value for our customers. Appreciate you leaving a review
Best trainers yet!!
Super fast delivery. Great fit and really comfortable, air bubble sole creates soft compression, would highly recommend.
29 maart 2026
Antwoord van blackhammer.co.uk
We really appreciate you leaving a review Keith. The air bubble shoes have been great in providing comfort for workers and something we are heavily investing in improving our current and new ranges. If you ever need assistance, please feel free to reach out to our customer care team.
Black Hammer 7788 Vortex Dial Fit Lace Safety Trainers
I recently bought the Black Hammer 7788 Vortex Dial Fit Lace Safety Trainers and I couldn’t be happier. From the first wear, they felt incredibly comfortable with no breaking-in needed. The dial fit system is a game changer—quick to adjust and gives a secure, snug fit every time.
They’re lightweight but still feel very durable and offer great protection for long days on your feet. The grip is excellent, even on slippery surfaces, and the overall design looks modern compared to typical safety footwear.
This was my first time ordering these, and I’m seriously impressed. Perfect for work—comfortable, reliable, and built to last. Highly recommend!
4 april 2026
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
Thank you for the awesome review. The 7788 Vortex are one of the newest lines and we are so glad that the feedback has been positive. Here are some other facts about the dial fit laces. They are made of a tough tensile steel and have been tested to over 30,000 twists. once again we truly appreciate you taking the time to leave a review Graeme
Excellent service all round.
26 maart 2026
Antwoord van blackhammer.co.uk
Thank you for leaving us a review, Martin. Our service extends to after-sales support as well, so please feel free to reach out to our UK Customer Care team if you ever need assistance.
Super helpful … good quality product at…
Super helpful … good quality product at a fair price… very happy
25 maart 2026
Antwoord van blackhammer.co.uk
Thanks, Gu. We believe in empowering professionals with high-performance safety and workwear at a fair price, and we work hard to provide a positive customer experience
Very comfortable safety shoes
Very comfortable safety shoes. Great price, fast delivery, website easy to use
30 maart 2026
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
We really appreciate you taking the time to leave a review, Nav. We are always looking to improve our customers' overall experience, and we are really glad you had a positive experience. Please reach out to our friendly customer care team should you ever need assistance
Quality product,fast delivery👌🏼
25 maart 2026
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
Hi Chris, we really appreciate you leaving a review and feel free to reach out to our team if you ever need assistance
Very low prices and very good quality
Very low prices and very good quality. I'm very happy with my safety shoes,they are very lightweight and very comfortable. Recommend this shop for everyone 👌
28 maart 2026
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
Thank you so much for taking the time to leave a review Gintare. Glad we could be of service and do reach out to us if you ever need assistance
Good quality at keen price
About 2 tear ago I found black hammers website while searching for wworkboots at a reasonable price that actually worked, previously I had tried scruffs, caterpiller and other makes, ALL of them failed within a year and thats after paying over £50 a pair for them. So I bought 2 pair of boots, different styles, the pair i wear most has now almost died, so I looked them up again and purchased a pair for me and a pair for my wife (we work together), fully expecting these to last as well as the first ones, overall prices are good, quality is as good if not better than other brands and delivery is very quick.
25 maart 2026
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
That is awesome to hear. We try our best to be the best-value brand on the market, with our mission to empower people in active professions with high-performance features without breaking the bank.
If you ever need assistance, we hope you'll feel the same about our customer care team who are second to none.
Great brand of Workwear etc.…
Was looking up combat and steel capped boots and came across the UK blackhammer brand (Great name by the way),and to date have several pairs ,they are a great product ,no nonsense construction ,and exactly what you want from tough footwear.Ive Used different brands over the years ,but blackhammer is up there with the best,as far as I'm concerned,also despatch time was very fast ,from ordering to getting delivery was 3 days ,which was quick from mainland UK to N Ireland.Many thanks.
23 maart 2026
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
We really appreciate you leaving this review Buck and glad you had a positive experience. If you ever need further assistance then please feel free to reach out to our customer care team and one of our colleagues will be glad to help.
Very comfortable boots and quick…
Very comfortable boots and quick delivery
17 maart 2026
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
Thank you Leo, we hope the boots will serve you well.
I purchased a wide fitting Trainer
I purchased a wide fitting Trainer
it was not very wide
returned for refund
23 februari 2026
Antwoord van blackhammer.co.uk
Sorry, the fit wasn't quite right for you. Appreciate that customers with wider feet can sometimes find it difficult to get the right shoe
Antwoord van blackhammer.co.uk
Thanks, glad the wide foot shoe was a good fit. We appreciate customers who have a wider foot sometimes struggle finding the perfect fit, so want to make you aware that we now offer free exchanges
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