Wow, What a fantastic company with an immaculate customer service. I put in an order a couple of weeks ago but had not received my order. After an email Black Hammer were on it and within two days, I... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ordered and received within a day or two,safety shoes are well made and comfortable,shoes are a good fit with nothing to complain about after 2 weeks wear.Will definitely be looking at Blackhammer for... Toon meer
Bedrijf heeft geantwoord
Returns facility great but no communication for 5 days thereafter. After follow up email, response was immediate with apology and exchange product dispatched. Ps email reply from blackhammer went... Toon meer
Bedrijf heeft geantwoord
Easy to order. Good quality of goods received. Quick response and resolving issue from team. Very bad and disappointing are delivery service provider. When you pay extra for next day delivery you exp... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2014. For over a decade, we have grown to become one of the UK's fastest-growing companies, providing active, skilled professionals and tradespeople with performance- and safety-compliant workwear. Designed by traders for traders. At our core, we are driven by a mission to deliver best-in-class durable and functional workwear that doesn’t compromise on comfort at a fair price, empowering our customers in their life's work. We pride ourselves on offering performance products they can rely on, even in the harshest conditions, making us the preferred choice for over 740,000 professionals who need the most rugged workwear without compromise.
Contactgegevens
Verenigd Koninkrijk
- info@blackhammer.co.uk
- blackhammer.co.uk
4,6
Uitstekend
124 reviews
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Great brand of Workwear etc.…
Was looking up combat and steel capped boots and came across the UK blackhammer brand (Great name by the way),and to date have several pairs ,they are a great product ,no nonsense construction ,and exactly what you want from tough footwear.Ive Used different brands over the years ,but blackhammer is up there with the best,as far as I'm concerned,also despatch time was very fast ,from ordering to getting delivery was 3 days ,which was quick from mainland UK to N Ireland.Many thanks.
23 maart 2026
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
We really appreciate you leaving this review Buck and glad you had a positive experience. If you ever need further assistance then please feel free to reach out to our customer care team and one of our colleagues will be glad to help.
Very comfortable boots and quick…
Very comfortable boots and quick delivery
17 maart 2026
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
Thank you Leo, we hope the boots will serve you well.
I purchased a wide fitting Trainer
I purchased a wide fitting Trainer
it was not very wide
returned for refund
23 februari 2026
Antwoord van blackhammer.co.uk
Sorry, the fit wasn't quite right for you. Appreciate that customers with wider feet can sometimes find it difficult to get the right shoe
Antwoord van blackhammer.co.uk
Thanks, glad the wide foot shoe was a good fit. We appreciate customers who have a wider foot sometimes struggle finding the perfect fit, so want to make you aware that we now offer free exchanges
Speedy response
Speedy response. Accurate information and updates on progress of delivery.
Will use again
23 februari 2026
Antwoord van blackhammer.co.uk
Thank you for being a customer and leaving this review. Glad we could be of service and please feel free to reach out to our UK customer care team should you need assistance
Great product probably the comfiest…
Great product probably the comfiest work shoes ever 👍 but as a trade on his knees a lot of the time the toe caps shine quite quick
19 juni 2025
Antwoord van blackhammer.co.uk
Thank you for the review. We appreciate the feedback regarding the steel-toe cap. If you ever decide on another pair, then we now offer free exchanges, should you want to try one of our composite/fibreglass toe caps
Didn't wait long for my boots
Didn't wait long for my boots
Very comfortable.
27 februari 2026
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
Thanks for the review, William. Much appreciated, and please feel free to reach out to our team if you ever need assistance
Excellent quality work trainer…
Excellent quality work trainer extremely comfortable..only downside is the pull lace supplied. like the concept but nowhere to tuck it in which the end digging in your foot.
24 februari 2026
Antwoord van blackhammer.co.uk
Hi Nick, thank you for the feedback. The pull lace tab included in the shoe allows you to cut the laces to size. We also include an extra pair of normal laces if you want to get rid of the pull lace tab, please feel free to reach out to our customer care team if you need further assistance
Very good product and comfortable and…
Very good product and comfortable and delivery was very fast...
Very satisfying 😄
23 februari 2026
Antwoord van blackhammer.co.uk
Hey Zana, thank you so much for the review. We are glad you found them comfortable, and hopefully, they make long shifts that little bit easier!
Excellent company
Great company to deal with, problem with couriers sorted very promptly. Will recommend highly and use again.
22 februari 2026
Antwoord van blackhammer.co.uk
Thank you so much for the feedback Gordon. We will feed this back to our customer care team.
They are amazing quality and really…
They are amazing quality and really durable i am really satisfied as they are extremely light as well
27 januari 2026
Antwoord van blackhammer.co.uk
Amazing, this is great to hear, and we hope the shoes serve you well. Our design team prioritise comfort as much as protection for our many customers who spend a large amount of time on their feet at work.
Ordered two pairs of size 10 safety…
Ordered two pairs of size 10 safety shoes (two different models). One fits me just fine, the other is too small for me. Unfortunately, I have removed the tag and I assume I cannot send it back.
26 januari 2026
Antwoord van blackhammer.co.uk
Hi Andrei, unfortunately, you are correct, and the tag specifically says not to remove it in case of refunds. We encourage all customers to try them on first at home or indoors for fit before removing them. We are truly sorry. If you do wish to order again, please screenshot this message and send it to our customer service team, and we will be happy to offer a discount on your next purchase.
Antwoord van blackhammer.co.uk
Cheers Dean, glad we could be of service!
Antwoord van blackhammer.co.uk
Awesome Kieran, glad you have found them comfy!
This company are excellent went above…
This company are excellent went above and beyond mt expectations highly recommend
3 februari 2026
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
Thank you so much for the review Samantha. We try our best and it is great to hear!
Great boots
Great boots. Ordered one day and delivered the next. Couldn’t be any better
26 januari 2026
Antwoord van blackhammer.co.uk
Thank you for the review Greg. Did you choose the next day, or was the courier super efficient?
Antwoord van blackhammer.co.uk
Thank you for your review and we are happy to hear everything went smoothly
Great comfortable safety boots
Great comfortable safety boots at a very reasonable price they were with me next working day great service thanks
25 januari 2026
Antwoord van blackhammer.co.uk
That's great to hear. Hopefully they serve you well on any long shifts
Great service
The customer service or should I call it costumer loyalty from Black hammer has been second to none . The boots I bought are so comfortable with the reassurance of the safety toecap and the steel insoles and the wide toe gives enough room for two pairs of socks with wiggle room for my toes is just great .
24 januari 2026
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
Thank you for the feedback, Craig. Happy to hear the customer care team looked after you, and we will feed that back to them. Please reach out to them anytime if you need assistance
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