blackhawkjapan.com Reviews 

401
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Great service Allround, from my order verification to postage delivery time everything went very smoothly. I was impressed with the communication at every stage. Highly recommended. Yours sincere... Toon meer

Beoordeeld met 5 van de 5 sterren

Product sourcing is fast. Any delays are quickly updated. Pricing most competitive compared to Negun, RHD, Easy Cars Japan or Compass Auto. Rewards system is what can be improved. The threshold... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been buying off Black Hawk Japan for the last 3 years now and the communication has been excellent. Delivery is fast and great DHL in NZ is awesome. The product is 100% top quilty

Beoordeeld met 2 van de 5 sterren

I have ordered parts from them on 3 occasion and will never deal with them again. Each time it took over 3 weeks to ship them (not the transportation, just the preparation) and you have to... Toon meer


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4,6

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TrustScore 4.5 uit 5

401 reviews

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4,6

Alle reviews

(401)

156 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Minor vendor with great selections for JDM parts

They are the black sheep in a positive way. Once a while, I search for parts for my RX-8 and 2004 Acura. BHJ has parts that are considered JDM (Japanese Domestic Models), and their prices are usually very reasonable. I've used BHJ several times and each time I was happy. Check them out.

(use the correct parts numbers and they have a lot of LH wheel drive parts)

28 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor Quality Control & Terrible Customer Service

Ordered a performance part from Black Hawk Japan and it arrived with multiple issues — fitment problems and visible finish defects right out of the box. For a retailer selling premium JDM parts at premium prices, this level of quality control is simply unacceptable.
Making matters worse, their customer service was no help. When I reached out to get the issue resolved, I was met with an inadequate response that went nowhere. I was left with no choice but to file a chargeback through my credit card company just to get my money back — something no customer should ever have to deal with.
International retailers selling performance parts need to be held to a high standard. When a defective product ships across the world, the burden shouldn't fall on the buyer to fight for a refund. Black Hawk Japan failed at every step — product quality, communication, and resolution.
Save yourself the frustration, the shipping wait, and the headache of dealing with a dispute. There are better options out there for your JDM parts.

UPDATE — Response to Black Hawk Japan's Reply:

Their public response sounds reasonable, but it leaves out important details from our actual exchange.

When I first reported the defects with photos, they dismissed both issues outright — claiming the fitment was fine and that the visible weld imperfection was simply "how Beatrush makes these bars." No acknowledgment of a real problem, just a deflection.

They also initially directed me to their return policy and provided their warehouse address — with no mention of covering return shipping. It was only after I explicitly pushed back and stated I would not be paying international return shipping on a defective product that they provided a prepaid return label. That should have been offered from the start.

It doesn't mention is that their first instinct was to tell me nothing was wrong with the product at all.

31 maart 2026
Review zonder uitnodiging
Logo blackhawkjapan.com

Antwoord van blackhawkjapan.com

Hi,

Thank you for your order and for taking the time to share your feedback. We are sorry to hear that you were dissatisfied with your experience.

After receiving your concerns, we offered the option to return the product for inspection or a refund, and the item was subsequently returned to us. Unfortunately, the return process coincided with Japan's Golden Week holiday period, which caused delays in processing and responding regarding the refund.

We understand how frustrating delays can be, particularly with international orders, and we apologize for the inconvenience. We continually review our processes to improve communication and response times, and your feedback helps us identify areas where we can do better.

Thank you again for your feedback, and we wish you all the best.

Beoordeeld met 5 van de 5 sterren

Great product and great delivery

The Endless brake pads were delivered following the promised timelines. Answers to my questions via emails were valuable and quick. The customs procedures for import to Europe were pretty straightforward. Good experience overall

24 april 2026
Beoordeeld met 5 van de 5 sterren

Brilliant Service and Products

Ordered Carbon wing mirrors for my Silvia S15, made to order, waited 5 months but 100% worth the wait of manufacturing then as well as shipping from Japan to Scotland. Even emailed me to confirm the go ahead since it was said to be 6 moths till delivery.

1 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great website for JDM parts.

Great website for JDM parts.

The dixcel rotors arrived quickly in thier original packing (new). I highly recommend these rotors for brz gr86 owners. The performance is expectional

25 februari 2026
Beoordeeld met 4 van de 5 sterren

My order was only half right

The genuine ball joint were exactly what I ordered. But the bleed screws were not correct and can’t be used. The taper is not correct to the originals and won’t seat right.

26 maart 2026
Beoordeeld met 5 van de 5 sterren

Black Hawk is awesome

Black Hawk is awesome. They have a vast range of parts and lots of high end brands. They’re my ‘go to’ and have been for several years now. A++

25 maart 2026
Beoordeeld met 5 van de 5 sterren

I was searching for a Spoon caliper for my EK

I was searching for a Spoon caliper for my EK and checked Spoon Sports, A-Pit Autobacs, and Up Garage but couldn’t find any. As my trip was coming to an end in Tokyo, I decided to reach out through their website via WhatsApp. To my surprise, Ahmed responded within the hour. I explained that I only had a few days left and asked if they had the caliper in stock and could ship it to my location.
Within 45 minutes, my order was placed. The team at Blackhawk shipped it out तुरंत, and I received it the very next day. This was honestly the best service I’ve ever experienced. I’ll definitely be ordering more parts from them when I get home (Canada) even with duties and taxes, it’s still cheaper and service was great.

16 maart 2026
Review zonder uitnodiging

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