Blackhawk Computers & IT Support Reviews 94

Ryan is great! Blackhawk has a talented team that helps fix any IT related issue.

I don't have the computer expertise to critique the service I received (which is why I use Blackhawk!), but something felt wrong about the way Stefan chose to address my problem. I just can't believe that was the only or the best way to fix the sudden problem with downloading a photo from my iPhone via gmail to Picasa for editing. Of course I could be wrong, but I just didn't feel that he knew exactly what he was doing or understood what I was asking. I know Picasa was discontinued a few years ago, but I was still able to use it on a regular basis. This has really been unfortunate.

Good. I will use them for future IT needs

Had problems connecting to vpn. Running solidworks (couldn't get license). Ryan fixed these quickly. Thanks.

Blackhawk provides rapid and competent response to help our requests. Timely assistance with configuring laptops and IT equipment helping to keep our operation running smoothly. Would definitely recommend to a new company or organization looking to improve their IT infrastructure and support needs of employees.

I got what I paid for without excuses in a sincere and professional way. What I like most is the way the engineer explained the whole thing to me which gave be better confidence. Thank you guys!

Blackhawk MSP offers good IT support with friendly employees. They are always there to help us solve our computer problems. I would definitely recommend them.

Excellent service and competency. Would use them again for sure.

I received a fast initial response by blackhawk, but when my issue wasn't easily corrected it had to be sent to another tech. After the referral, they were slow at getting back to me. It seemed I got lost when moving from one tech to the other. When they finally got back to me, Terrell fixed my problem very quickly and I am up and running.

I acquired an older server but was having problems troubleshooting it to start-up. I am pretty good repairing pc but this was beyond my abilities. I called up Blackhawk and I connected to a person immediately to blindly walk through every possible problem. The technician patiently worked through for an hour until we resolved it was a motherboard issue. This would have been such a hassle to find a company and drop it off then schedule a pick up time days or weeks away. Blackhawk was well worth the hour technician fee.

Great guy to work with. Showed up on time, performed as expected and went above and beyond.

They were amazing and resolved my issue quickly!

Ryan is fantastic! Very knowledgeable, quick to help and do repairs. I highly recommend him and his team.

Petra-

Five stars is not enough. We are very happy to have found Ryan and Blackhawkmsp. It's great to know we can get excellent help and get things fixed when we need it. Blackhawkmsp is an excellent, smooth, running service and a pleasure to work with. Best of all, they know what they are doing. Thumbs up!

We love Blackhawk, super easy to communicate with and very happy wiht their services.

Blackhawk has done a very good job offering its service and IT support. First calls all the way. I am very happy we found them and we are using them for our IT products.

Dwight
Advision Media

Knowledgeable and personable IT support. They know their stuff.