Terrible customer service. Bait and switch, they charged me $75 and sent me the device I told them would not work. After many times trying to reach a human at Blackstone, I finally reached Santiago ag... Toon meer
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Customer service is non-existent. Called them multiple times... nobody ever answers...even after holding for more than 20 minutes. Also emailed customer service to no avail... they didn't respond ei... Toon meer
This company has a serious lack of empathy. If you think they care about your health, consider how they treat their own employees: after a 7.5-magnitude earthquake, workers were allegedly forced to re... Toon meer
Vaya basura, no merecen ni media estrella, servicio inhumano y sin ética, poca profesionalidad y explotación laborar. Voy a trabajar enérgicamente desde mi profesión como legislador y abogado para fin... Toon meer
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The most inhumane and disgusting company.
The most inhumane and disgusting company. How could you held your employees against their will during a massive earthquake? You don’t care about their lives!
Staff wellbeing clearly comes last
Pretty ironic for a "medical services" company to care so little about the wellbeing of its own staff. You'd think looking after your people would come first, but apparently it's all about the money. Says a lot, really.
How can customer service matter more to…
How can customer service matter more to you than people’s lives during an earthquake? You are everything that’s wrong with this world.
Este ser humano que maneja esta empresa…
Este ser humano que maneja esta empresa es la peor basura que a parido la tierra solo espero que toda la ira de Dios caiga pronto sobre el.
Si esas son las órdenes acá en…
Si esas son las órdenes acá en Colombia, imagínense en otros países, o allá mismo donde hay latinos... Dios mío.
Inhuman “medical service”
Ironic how a medical service company doesn’t care openly about, literally, the lives of its employees
Worst corporative practices
Inhuman treatment of employees
It is absolutely disgusting how
It is absolutely disgusting how, during an EARTHQUAKE that has claimed multiple lives, this company didn't allow its employees to leave, claiming "laziness isn't a reason to avoid work". AS IF! Do not support a business that claims wishing to stay alive is laziness and is punished by terminating contracts
Don't trust a company that doesn't let…
Don't trust a company that doesn't let their workers evacuate during an earthquake and then refuses to acknowledge their wrong. If that is how it treats its employees, what waits for members and customers?
Terrible center
Terrible center. Customer service should never come before people's lives. If they are not responsible for their employees, I assure you they won't take responsibility for negligence. How you treat human beings shows who you really are.
Unethical Practices/Exploitation
Are you willing to put your trust and your health in the hands of a company that doesn't values the lives of its workers? Recently, a 7,4 earthquake has shaken Colombia and this company seems to be proud OF NOT LETTING ITS WORKERS RUN AWAY TO SAFETY, there's videos of multiple employees recording the moment they've been told to stay at the building and continue working despite the earthquake, basically threatened to have their contract terminated if they left the building. HUH????
DO NOT TRUST A COMPANY THAT'S WILLING TO RISK THE LIVES OF THEIR EMPLOYEES, AVOID.
This company treats its workers like…
This company treats its workers like slaves.
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. THEY LIE..... THEY SENT ME A DEVICE THAT WAS NOT CHARGED AND THEN THEY BILL YOU 125 DOLLARS... ONE HUNDRED AND TWENTY FIVE BUCKS LATE FEE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
IT ARRIVED ONE DAY "LATE" because I had to charge the stupid thing for a full day... $125.00 dollars for one day late. DO NOT USE THIS COMPANY.
Don't fall for it
If you get a call that says they've received info from your doctor and they want to schedule your sleep test, hang up and call your doctor. Ask them which companies they sent your test order to. This company grossly overcharges and very carefully words their communication so it sounds like one thing but they claim it means another. They didn't contact your insurance company. If you want to call customer service or the rep that called you, prepare to wait half an hour for someone to answer, if they do. They will try to skirt whatever they can. This is a predatory business; do not give them your money.
Customer service is non-existent
Customer service is non-existent. Called them multiple times... nobody ever answers...even after holding for more than 20 minutes. Also emailed customer service to no avail... they didn't respond either. Company shouldn't be in healthcare or any customer focused business as far as I'm concerned.
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