when placing my order, I accidently order an X-large and I asked them if they could switch it out and they assured me they changed it to the large shirt that I was needing. Got my shirt in and it's st... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Azmeer was very helpful getting my order together and helping to overcome any issues during the process. The support received was timely and thorough. For family owned businesses such as ourselves, it... Toon meer
Bedrijf heeft geantwoord
My company has been using Blinkswag for a few years now and I couldn't be happier with them! Our employees get great swag for New Hire gifts, Anniversaries, new baby onesies, and event swag! Any hiccu... Toon meer
Blinkswag is one the most seamless vendors our organization has had the pleasure of working with. There team is timely on everything we have ordered & they have endless options of promotional items to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Your all-in one swag platform. Shop, store, and ship the highest quality swag around the world with the click of a button.
Contactgegevens
1925 Saint Clair Ave NE,, Suite 100, 44114, Cleveland, Verenigde Staten
- +1 888 670 7924
- swag@blinkswag.com
- blinkswag.com
4,0
Goed
167 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Had an experience with wrong size shirt…
Had an experience with wrong size shirt shipped.
Notified Supplier and the issue was resolved imediately.
Great service, and excellent communication with the customer.
I'll be back for more shirts in the future.
Thank You
13 februari 2025
Antwoord van Blinkswag
We’re so glad we could quickly resolve the issue and provide you with great service. Mistakes can happen, but making things right for our customers is always our top priority! Your support and trust mean the world to us, and we can’t wait to help you with more shirts in the future.
Thanks again for choosing us!
I received my shipment in the expected…
I received my shipment in the expected time. Good service.
20 januari 2025
Review zonder uitnodiging
Antwoord van Blinkswag
Thank you for your feedback!
We’re so glad to hear that your shipment arrived as expected and that you were happy with the service. Your support means a lot to us, and we’re always here if there’s anything we can do to make your experience even better next time.
Looking forward to serving you again!
Slow
My company uses Blinkswag as a company store for swag so they gave us a gift card toward it. For some reason it wouldn't cover the shipping cost even though I had plenty of funds on the gift card so I had to pay for that. Since I was going to be out of town in the near future I decided to have it shipped to an alternate address. Once I placed the order I got an email that said it wouldn't ship for at least a month. I wish I had known at the time of ordering or I would have just used my regular address. Now I will have to go get it elsewhere. It's been a month and it still hasn't been delivered. Not the best experience so far.
13 januari 2025
Antwoord van Blinkswag
We’re sorry to hear that your experience hasn’t met your expectations. Regarding the gift card, we apologize for any confusion; our gift cards currently cover the product cost but not shipping. We understand how this could be frustrating and will review how we communicate this to ensure greater clarity in the future.
As for the production and shipping delays, we sincerely regret the inconvenience this has caused, especially with the timing around your travel plans. Since your company’s store operates on a made-to-order model, it can sometimes take longer to fulfill orders, particularly during the busy holiday season. One of your items shipped promptly on 12/27, and the second is on track to arrive by 1/22. We understand this delay may have disrupted your plans, and we’re committed to improving our processes to prevent such situations moving forward.
If there’s anything we can do to make this right or assist you further, please don’t hesitate to reach out. We appreciate your patience and understanding, and we hope to provide you with a much smoother experience in the future.
Order took quite a long time to arrive
Order took quite a long time to arrive. Almost 30 days from order to doorstep. Love the jacket, great product.
10 januari 2025
Antwoord van Blinkswag
We’re so glad to hear that you love the jacket and found it to be a great product—that means the world to us! We sincerely apologize for the delay in getting your order to you. Your time is valuable, and we’re actively working on improving our shipping times to ensure a smoother experience in the future.
If you have any further concerns or need assistance, please don’t hesitate to reach out—we’re always here to help. Thank you for your support and understanding!
Love my jacket!!
10 januari 2025
Antwoord van Blinkswag
We’re thrilled to hear that you love your jacket—it makes our day to know we could deliver something you truly enjoy. If there’s ever anything else you need, whether it’s another favorite piece or assistance of any kind, we’re here for you.
Thank you for choosing us, and we can’t wait to see you again!
Antwoord van Blinkswag
Thank you for your 4-star review! We’re glad you’re pleased with the product’s quality. We apologize for the delay in delivery and appreciate your patience. Your feedback helps us improve our services, and we’re committed to making your next experience even better. If you need assistance, feel free to reach out!
Nice product and good price
4 december 2024
Antwoord van Blinkswag
Thank you so much for your kind feedback! We're thrilled to hear that you’re happy with the product and the price. Your satisfaction is important to us, and we appreciate your support. If there's anything else we can do to enhance your experience, please don't hesitate to reach out!
Awesome Job.
They did a great job! We made many changes and they were extremely patient with us.
Our product came out looking just like we asked.
Thanks for everything and Merry Christmas and Happy 2025.
28 november 2024
Antwoord van Blinkswag
Thank you for your wonderful review! We’re so glad to hear that you’re happy with your product and our service. It was a pleasure working with you, and we’re thrilled we could bring your vision to life, even with the many changes along the way.
Thank you for your kind holiday wishes—Merry Christmas and Happy 2025 to you as well! We look forward to serving you again in the future.
Great quality
Excellent. Great quality and I adore my jacket. The embroidery was exceptional.
14 november 2024
Antwoord van Blinkswag
Thank you so much for your fantastic review! We’re thrilled to hear you adore your jacket and that the embroidery exceeded your expectations. Your satisfaction means the world to us, and we’re so glad we could deliver something you love.
We look forward to creating more exceptional products for you in the future!
The quality of the sign is excellent
The quality of the sign is excellent. The picture that we submitted is great quality transposed onto the sign,
The only negative that I have is that it took Two Weeks to receive the signs. We had to borrow a sign while waiting to receive our order.
13 november 2024
Antwoord van Blinkswag
Thank you for your kind words! We’re thrilled to hear that you’re happy with the quality of the sign and the clarity of your image. We apologize for the two-week delivery time and any inconvenience caused by the delay.
We appreciate your patience, and we’re always working to improve our delivery process to ensure a quicker turnaround. Thank you again for choosing us, and we look forward to serving you in the future!
Signs are of nice quality BUT they are…
Signs are of nice quality BUT they are bigger than advertised. I ordered 18”x24”. These are 18.5”x24.5”
1 november 2024
Antwoord van Blinkswag
Thank you for letting us know about the sizing issue. Our team has reached out to you directly to inquire further and assist with resolving this. We appreciate your patience and look forward to sorting this out for you!
Timely and quality products.
6 november 2024
Antwoord van Blinkswag
Thank you for the wonderful feedback! We’re delighted to hear that you’re pleased with the quality and timeliness of our products. Your satisfaction is our top priority, and it’s great to know we delivered on that.
We look forward to serving you again!
I ordered a jacket for the winter but…
I ordered a jacket for the winter but was told it was out of stock , we are heading into the winter and you are already out of stock . Why was it on your website if it was out of stock .
11 oktober 2024
Antwoord van Blinkswag
Thank you for your feedback. We apologize for the inconvenience and understand your frustration regarding the out-of-stock item. Please know that we take your feedback seriously and are actively working with our team to improve inventory accuracy on our website to prevent this in the future.
We appreciate your patience and understanding.
Our team ordered tshirts
Our team ordered tshirts, we love the quality and the fit. We just put in a second order since we liked them so much.
10 oktober 2024
Antwoord van Blinkswag
Thank you for your amazing review! We're so glad to hear that your team loves the quality and fit of the t-shirts. It’s great to know that you've already placed a second order, that means a lot to us!
We look forward to continuing to provide you with products you love. Thank you for choosing us!
Antwoord van Blinkswag
Thank you so much for your fantastic review! We're thrilled to hear that you had a smooth ordering experience and that the price and timing met your expectations.
We truly appreciate your support and look forward to serving you again soon!
Antwoord van Blinkswag
Thank you! We appreciate the feedback and will be sure to let the team know they are appreciated.
Delivery of items wasn't accurate based…
Delivery of items wasn't accurate based upon when the order was completed.
1 oktober 2024
Antwoord van Blinkswag
Thank you for your review, we apologize that the service you experienced did not meet your expectations. Upon placing an order, you received confirmation of the expected fulfilment time which includes the carrier time; production times are available on the website for review before placing your order. Once the order is placed, our team sends the expected delivery date for all items in the order. Products arrive in separate shipments as they are produced on-demand with varying production times. I see that one item was shipped and delivered, while the others are pending shipment. We also send shipment notices which include tracking information and packing slip showing which item(s) are in that shipment. In this case we expect all items to arrive to you by 10/14, as per the initial notification, and will send further updates when the other items in your order are shipped. Please contact us at orders@blinkswag.com with any further comments, concerns or feedback you would like to share; we appreciate your willingness to help us grow.
Good merchandise options but logistics…
Good merchandise options but logistics needs work. The quality of the merchandise and the detail in which it is described is good. The process of registering was a bit complicated with several messages back and forth and some confusion, and the delivery of the products was not clearly defined at time of order and took a while.
30 september 2024
Antwoord van Blinkswag
Thank you for taking the time to share your feedback with us. We’re glad to hear that you were pleased with the quality of our merchandise and the product descriptions. However, we’re truly sorry for the challenges you faced with the registration process and the delivery timeline.
We understand how frustrating it can be when things don’t run smoothly, and we’re actively working on streamlining our logistics and improving communication regarding delivery times to ensure a smoother experience for our customers.
Your feedback is incredibly valuable to us, and we’re committed to making the necessary improvements. Please don’t hesitate to reach out if there’s anything else we can do for you. We appreciate your understanding and your business!
The product feels very cheap and I'm…
The product feels very cheap and I'm having a hard time trusting its reliability. Attempting to charge my iPhone 15Pm with the battery only provided about 10-15% charge from a freshly/fully charged pack. The alignment of the pleather flap on the back is not centered and the flap itself has a magnet that's too weak and barely holds onto itself.
11 september 2024
Antwoord van Blinkswag
Thank you for your candid feedback. We’re genuinely sorry to hear that the product didn’t meet your expectations. We take your concerns seriously and ensure product quality and customer satisfaction are top priorities for us.
Regarding the charging issue and design flaws you experienced, we’d like to investigate this further. It sounds like the product may not be functioning as intended, and we want to ensure you receive an item that meets our quality standards.
Could you please reach out to us directly at orders@blinkswag.com or via live chat so we can assist you with a replacement or a solution that works for you? We’re committed to making this right.
Thank you again for bringing this to our attention, and we look forward to resolving the issue for you.
Antwoord van Blinkswag
Thank you so much for your 5-star review! We're thrilled to hear that you’re happy with the quality of the sneakers. Your satisfaction means the world to us, and we’re glad we could meet your expectations.
If you ever need anything else, feel free to reach out. We look forward to serving you again!
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