when placing my order, I accidently order an X-large and I asked them if they could switch it out and they assured me they changed it to the large shirt that I was needing. Got my shirt in and it's st... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Azmeer was very helpful getting my order together and helping to overcome any issues during the process. The support received was timely and thorough. For family owned businesses such as ourselves, it... Toon meer
Bedrijf heeft geantwoord
My company has been using Blinkswag for a few years now and I couldn't be happier with them! Our employees get great swag for New Hire gifts, Anniversaries, new baby onesies, and event swag! Any hiccu... Toon meer
Blinkswag is one the most seamless vendors our organization has had the pleasure of working with. There team is timely on everything we have ordered & they have endless options of promotional items to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Your all-in one swag platform. Shop, store, and ship the highest quality swag around the world with the click of a button.
Contactgegevens
1925 Saint Clair Ave NE,, Suite 100, 44114, Cleveland, Verenigde Staten
- +1 888 670 7924
- swag@blinkswag.com
- blinkswag.com
4,0
Goed
167 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good product, dodgy emails
The product was great and came fairly quickly. The one thing I didn't like is that through the process I got a total of 9 emails with shipping updates, which was excessive, and they almost looked like spam. They came from another name (Team Zoho) so it wasn't connected to Blinkswag or our company (it was team swag) - not a great brand experience.
15 januari 2024
Antwoord van Blinkswag
Thank you for bringing this to our attention. While we are thrilled that you like our products and fast delivery, we apologize that the order updates you received did not meet your expectations. Our CRM offers Live Tracking notifications which sends an automated notification with every shipping carrier scan, we understand how this can be overwhelming and confusing.
Based on your feedback, we have made adjustments so that the Live Tracking feature is turned off. Our clients moving forward will only receive our custom emails, which clearly identify the sender as BlinkSwag and contain the tracking number for self-service tracking.
We hope that you give us the opportunity on future orders to illustrate that your business and client experience is important to us. Please contact us at swag@blinkswag.com with any further comments, concerns, or feedback you would like to share; we appreciate your willingness to help us grow.
Tech Issue, then Good!
At first the coupon wasn’t working until I logged in and I wasn’t able to complete my order on the laptop, had to use my phone. Otherwise easy to use and shipped very quickly!
30 januari 2024
Antwoord van Blinkswag
Your feedback helps us improve! Our team will make sure you don't encounter any such issues in the future.
We appreciate your kind words about our platform! Our team is dedicated to providing user-friendly and effective solutions, and we’re happy that it shows. We look forward to serving you with more enhancements soon.
Come on man... get your act together!!! Please!
A hat a simple golf hat with my companies logo on it and its taking a month for me to receive and almost everyday I get a general unspecific e-mail that is inaccurate. Please get your act together it's 2024 already. All the tools are available. Where is my hat?
29 januari 2024
Antwoord van Blinkswag
Thank you for your review, we apologize that the service you experienced did not meet your expectations. The store structure that your company has selected is on-demand, so all products are produced as they are ordered with varying production times. Our website outlines typical turnaround times and we submit emails with the expected ship date after the order is placed. Based on your feedback, we will review potential items to stock with your company.
Please contact us at swag@blinkswag.com with any further comments, concerns or feedback you would like to share; we appreciate your willingness to help us grow.
Great experience!
Great experience!
Blinkswag kept me up to date with tracking updates every step of the way after I completed the order, from origin to destination. Products were also as pictured, and good quality
18 januari 2024
Antwoord van Blinkswag
Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying your order. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience.
Received my product on time and in…
Received my product on time and in great condition.
10 januari 2024
Antwoord van Blinkswag
Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you loved your order. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience.
Great customer service
We needed our projects completed within a short timeframe and the staff at Blinkswag did their very best to accommodate. Their response time to both requests and questions were impressive. The final product was made as designed with great quality. We will definitely use them for future items.
15 januari 2024
Antwoord van Blinkswag
Thank you for highlighting our outstanding customer service in your review!
We’ll pass along your compliments to our team.
Look forward to serving you again soon!
Antwoord van Blinkswag
Thank you for the review, we are sorry for the inconvenience caused to you.
Our team will look into it and reach out to you to compensate for the lost time.
Thank you
I had an amazing experience
I believe I had an amazing experience, they ask me questions to make my order better and answered mine really fast. I will be ordering again soon!
10 januari 2024
Antwoord van Blinkswag
We appreciate your kind words about our platform! Our team is dedicated to providing user-friendly and effective solutions, and we’re happy that it shows. We look forward to serving you with more enhancements soon.
At first I thought I was going to have…
At first I thought I was going to have a problem. I received that wrong item. It wasn’t even usable. It had a logo on it that didn’t make sense. I was contacted by someone and to my surprise, I received the new item by Christmas and was refunded. Excellent customer service.
16 december 2023
Review zonder uitnodiging
Antwoord van Blinkswag
We are so happy to have you as part of the BlinkSwag family! Thanks for sharing your awesome experience with us.
We're happy you liked service. Your review and satisfaction mean the world to our team!
Quick and fast
12 december 2023
Antwoord van Blinkswag
Thank you Nanci for your review! We will be honored to serve you in the future again.
Love that Blinkswag sends a mock up to…
Love that Blinkswag sends a mock up to be approved before sending out. Almost had a slight mistake, but sending the approval, saved it!
Thank you!
5 december 2023
Review zonder uitnodiging
Antwoord van Blinkswag
We appreciate your kind words about our platform! Our team is dedicated to providing user-friendly and effective solutions, and we’re happy that it shows. We look forward to serving you with more enhancements soon.
Great communication!
28 november 2023
Antwoord van Blinkswag
Thank you for highlighting our outstanding communication in your review!
These guys were fantastic
These guys were fantastic. I was having an issue with shipping because of the shipping company not anything that Blinkswag did. I reached out to them. They fix the issue, and I received the goods really quickly. Love these guys!!!
20 november 2023
Review zonder uitnodiging
Antwoord van Blinkswag
Thank you for highlighting our outstanding customer service in your review!
We’ll pass along your compliments to our team.
Antwoord van Blinkswag
Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying Order. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience.
Slow getting my product out
Slow getting my product out. I had to send several emails and phone calls.
Product was great once I finally received it.
4 oktober 2023
Antwoord van Blinkswag
Thank you for your review. We’re sorry to hear your experience with BlinkSwag was less than 5-stars. The majority of our products are produced on-demand with varying production times. Our website outlines typical turnaround times and we submit emails with the expected ship date after the order is placed. We are able to expedite orders in many cases, if a firm delivery date is noted on the order or communicated directly to our team. Please feel free to reach out to our Customer Service team at swag@blinkswag.com and we'll be happy to assist you on any future orders.
I am trying to contact someone to…
I am trying to contact someone to return the leggings I bought for my team. they are see through and have white misprints on them. definitely not what I expected for 44$ each.
UPDATE. they called me and explained the material and are working on a refund. It was very respectable of them.
1 oktober 2023
Antwoord van Blinkswag
Thank you for bringing this to our attention and for discussing the issue with our team. We're sorry to hear that you were disappointed with your recent purchase of the leggings. As discussed, we are proceeding with the full refund of your purchase and please submit product photos to Erin to help improve our products moving forward.
Please feel free to reach out to Erin or another member of our Customer Service team at swag@blinkswag.com and we'll be happy to assist you further.
Blinkswag always exceeds expectation!
Prompt shipping, great communication and a quality product.
28 september 2023
Antwoord van Blinkswag
Hello Tracy,
Thank you very much for the review.
We will keep on delivering the product you need promptly and in great quality.
Thank you
Excellent service
Azmeer from Blinkswag followed up with us closely until the package was delivered before the event. Thank you Azmeer.
29 september 2023
Antwoord van Blinkswag
Hello Hana,
Thank you for the review.
Azmeer has been a wonderful representative. We are happy to deliver the best service.
Thank you
Smooth process and received earlier…
Smooth process and received earlier than expected.
28 september 2023
Antwoord van Blinkswag
Hello Robin,
Thank you for the review.
Please feel free to reach out to us if you need any help.
Thank you!
Blinkswag provided excellent assistance…
Blinkswag provided excellent assistance and promptly addressed our requirements, readily responding to any inquiries we had.
14 september 2023
Review zonder uitnodiging
Antwoord van Blinkswag
Hello Alex,
Thank you for the review.
Please feel free to reach out to us if you have any questions.
Thank you!
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