Blue Flame Gas Solutions Reviews 284

Excellent service as always from blue flame

Overall service prompt, reliable and competitive considering the works we had. After an initial consultation with a large well known heating engineering business, we were advised that we would need to invest in a significant amount of reconfiguration works as part of a replacement boiler fit out which we were struggling to comprehend. Blue Flame Gas Solutions were recommended to us for a second opinion and after the initial consultation we never looked back.
Garry and the team were extremely knowledgeable with our existing system brand, were able to advise on the best replacement system that was fit for purpose and were able to clearly articulate the reasons why we didn’t need to invest unnecessary reconfiguration works in addition to the replacement boiler.
Communication with the business was easy and we were fully kept up to date every step of the way. Back office arrangements are second to none for a small business. Installation with the engineering team was engaging and all workmanship was clean and tidy. We were provided with full instructions and a thorough handover of everything before leaving us. Even after installation when we had some technical issues with the wireless smart thermostat, the business were very accommodating and quick to respond with switching us over to a hard wired thermostat to resolve. Cannot fault this business if you’re looking for a local and efficient heating engineering business with competitive rates. We look forward to receiving the service package with Blue Flame Gas Solutions going forward.

Garry came out and gave a good quote 24 hours after filling in the web form following a complete boiler failure. He went above and beyond to fit a new install in within 48 hrs with John completing the not straightforward job in a day. Professional, competitive and efficient from start to finish - a true rarity in this day and age. Thanks to both of you.

Very friendly and professional.
We were shown how to use the boiler correctly instead of wasting gas and money.
This was not shown to us when boiler was installed by another company.
Would highly recommend to anyone looking for this service.

"Blueflame has handled our boiler servicing for years, and we recently had them install a new one. Garry clearly explained the work beforehand. Sol completed the installation efficiently and to a high standard, with minimal disruption. He even took the time to walk us through the new boiler's operation. We are delighted with the result and confidently recommend Blueflame's services."

Excellent fitting of a new Gas boiler, thoughtful engineer, clean and tidy in his work. Boiler works great. Messy pipework around old boiler rerouted so it looks neat. Estimate matched the cost of the boiler replacement. Garry explained how to use boiler to keep house warm and cosy at the least cost.

I recently hired Blue Flame for a boiler replacement, and the entire experience far exceeded my expectations. From the first call, Garry was prompt and professional, providing a clear, fair quote that outlined every step of the project. On installation day, Sol arrived on time and fitted the new boiler with confidence and precision. While he was there, he also took care of several radiators—removing the old units, cleaning the pipework, and installing brand‑new, efficient radiators that heat each room evenly.

Throughout the process, communication was transparent, the crew was courteous, and the workmanship was top‑notch. I’m thrilled with both the boiler and the upgraded radiators, and I would gladly recommend Blue Flame to anyone seeking reliable heating solutions.

Gary responded quickly to my initial enquiry and gave good advice on what was needed. The work was carried out on the agreed date and everything is working perfectly. Would recommend Blue Flame

Gary was great throughout. As a local firm it was easier to get personal recommendations from family and friends who have also used Gary. From the initial visit to price up for the job which was a new boiler in the loft to the end when he personally visited to check all was good and we were happy. The quote was detailed and he had a date for the job which he kept to (unlike some others). Sol who did the work was fantastic, he just got on with the job. No fuss no mess and very neat job. Lovely bloke, Price was good too!
All in all a very easy from start to finish and a lovely new boiler just in time for winter.
HIGHLY RECOMMENDED!
Thanks Gary and Sol

Blue Flame carried out a recent boiler installation at my home. Their work was exemplary from start to finish. Garry acted quickly to provide a fair and detailed quotation for the work and Sol installed the boiler with skill. One small problem with a Hive hub was rapidly remedied.

Excellent service. Gary was very friendly and did a great job, clean and tidy. Would highly recommend.

Blue flame are a very professional company fitted a new boiler and radiators very clean and tidy no mess at all kept you updated at all times very reasonably priced highly recommend

Good price work carried out as discussed Garry was excellent leaving no mess fitting a Baxi 600 great after sales would highly recommend you wont be disappointed.
2/09/2025
Just an update had a slight problem with one of my rads got intouch had it fixed immediately after I phoned excellent customer service 👍

My 97 year old mum and dad just had a new Worcester boiler fitted by blue flame. The service was excellent. The price was good and fitting was done within days of ordering. The person who fitted the boiler was polite, courteous, quiet and thorough. We highly recommend this firm.

Just had a boiler service with Blue Flame. Excellent responsiveness and a clean and tidy job. Had the certification by email immediately the service was completed.

I contacted this company when my previous Service Engineer retired. I am so pleased with this Company as I was given a time of his visit and he was prompt. He did a complete Service including cleaning the Magnetic Filter. Then checked that all my radiators were working as well as the hot water. I have recommended him to a friend now.

The way in which he treats his customers is fabulous. Caring, considerate and always reliable. Would strongly recommend.

Contacted Blue Flame as I had no downstairs heating. Garry diagnosed the fault instantly where others had failed to do so. Very thorough, reliable engineer - highly recommended.

Blue Flame was recommended to me by a Friend. They did not disappoint. They provided great communication, advice and was happy to answer any questions. The installation of the new combi was at a high standard. They also removed the old combi. Overall, I would highly recommend Blue Flame.
Thank you Gary and Carl.

We always try to use local company's & we are so glad we used Garry & his team. Carl arrived on time & worked hard all day, he did a fantastic job. We have no hesitation in recommending blue flame to anyone, brilliant company 👌